Reviews for Tidio Live Chat & AI Chatbots

undoubtly the best customer chat service i had ever used and the best is, that you can connect directly under the same app, your facebook customers with your website custoemrs, replying them is so fast and easy that keeps you online answering without the need to be on FB or on your site chat. Thanks for this great tool.

Awesome app! Lets you seamlessly chat with customers. It has a great free plan as well that will definitely help connect with customers. :)

I started using the app today, so far everything is very usefull, easy to use and everything looks appealing.

If you're looking for an app with a great variety of features, easy to understand and use, and with a great support team behind it, you will love Tidio. They deserve a 5 star rating.

Excellent app! Tidio's live chat features enable even the novice e-commerce store owner to gain leads, thus rapidly leading to sales increases. This is simply the best! Thank you, Tidio Team!

easy to install and use,the app is so great.I recommend you use it. Very nice,it's very convenience. Thanks

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So far this app is awesome! I like the array of chatbots, but it is a little difficult to create one on your own.

This is my first time. I think it is a good app that can use easily and help to connect most of the options and as a pro package owner, I hope to find how useful this to me. {lease help me to improve and make the best online shopping website.

Tidio is fantastic! It's so easy to use and customize. There are so many ways it can help your shop from live chats to email marketing!

It is a very user friendly app especially for new beginners. There are templates that allow guide and allow us to install the bot with a click. The online consultants are very helpful and prompt to assist. I am quite certain they are humans :)! I like many features such as being notified when there are visitors and I could see the replies from the visitors as well. It saves much time and effort on my end as a store owner.

Highly recommended. I use the free plan and it does the job very well for me. I can answer from anywhere because of their phone app

This app is amazing! Support is great and honestly just such a lifesaver. App is still being developed so certain settings may still be lacking but overall VERY SATISFIED!

I recently begun using this app. It's amazing! Communicate with your clients even when you're offline!

This app is amazing and love all the ways you can customize the experience. Love the desktop/mobile app features that provide flexibility to respond promptly anywhere I am. Also, the service for this app is AMAZING. It's actually my favourite part of it! Love being able to talk to real people when I'm in need of help and they address all of my concerns. Thank you !

Cette application est est top avec une équipe solide pour le SAV. A utiliser avec une équipe ou sans car possibilité de créer de bots

i used this app and it was just perfect, it helped a lot with reaching customers and the design was great and responsive, highly recommended, dont miss it

This chat app is a MUST HAVE. I originally used Shopify PING and this one is 10x better and the FREE PLAN is perfect for 90% of small businesses. I have been using it for over a month on the free plan and I love it. What sealed the deal for me was they have a desktop app that perfectly syncs with the mobile chat app so I can respond to customers both on my phone or my desktop while I am working.

I'm enjoy to use this app and it's very powerful. Although no one has talked to me yet. I hope it is useful to me and I will upgrade my package if necessary.Thank you.

We really liked the ease of automation, customisation that Tidio is able to provide hence we installed it in all our e-commerce sites. However it is disappointing that the charges have skyrocketed from $15 per month for triggers to 5K users to now $18 per month for 1K users. We only found out because we got notification that we don't have any more triggers left for this website and we were surprised as it didn't happen to the other site. And if we were to upgrade to 5K users we will be paying $45 which was 3 times the original amount we paid previously. It was a rude shock to us and this price difference makes it very difficult for us to want to continue.

Amazing app, i'm enjoying it and it definitly get you more leads, more engagement and more interaction with your clients, especially the chat bots. I'm very satisfied and absolutly recommend it :)

I have just started using this App and so far quite happy with it. The customer service is quite good and friendly. It's a great addition to our online store to engage visitors and can be customised to match the look of our store.

It's Very fantastic experience using the Tidio app. Recommend to all to use is user friendly chat bot & email marketing also very awesome. Thanks for the Team ,Tidio. By , ManiVarma www.mysilkyskin.in India

Very good app, very good support! Simple and easy to use, but it adds another level of professionalism to the website.

What can I say? This app is amazing. Super easy to set up and makes our website look amazing and also adds a whole another level of exceptional customer service to our customers. Love it! Definitely recommend :)