Reviews for Tidio Live Chat & AI Chatbots

Tidio is a great app for creating bots and the support team is phenomenal. They respond quickly, accurately and can solve problems efficiently. Thank you for creating such a valuable app that could be a well needed asset to any site. The support is phenomenal!

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Awesome App. I am satisfied. Thank you for that amazing app.

Tidio is the best

Tidio has top-notch customer service themself! They truly walk the talk, fantastic addition to any website!

Servicio rápido y resolutivo

Great Support

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

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Running a business with Tidio is like being in the year 2033, a decade ahead of competitors. The more I explore, the more impressed I am. Firstly, the developers aren't solely motivated by money, offering a chance to use the product for free with fully operational key features. The AI chat, dashboard, and email marketing are intuitive and brilliantly designed. The UI/UX is incredible and stylish. I planned to wait before writing this review, but I couldn't resist. You must try it for yourself. Highly recommended!

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Very happy with Tidio, still to explore it to it's fullest. So far so good.

I love Tidio. It's very easy to setup and use on my Shopify store. I was able to help a couple customers via live chat who had concerns about their orders. Tidio enabled me to address their issues in real-time which led to conversions. The platform makes delivering excellent customer service through multiple channels a breeze. Highly recommended for boosting conversions!

Es realmente útil, lo tengo conectado también a Facebook e Instagram y funciona bastante bien, me preocupaba un poco que tuviera idioma Inglés como predeterminado ya que mi tienda está completamente en español, pero hasta ahora no he tenido problemas

Such a frustrating app and COMPANY. I installed Tidio as I was using Chatra which no longer has integration with Instagram. There are many issues with Tidio: You can sync with your Instagram and Facebook accounts, but if you message in these directly it doesn’t show in Tidio, so you can have a conversation but it’s not synced in Tidio. The count for your usage is wrong - it claims I’ve used 100/100 of my chat bot limit, but I haven’t used any; which will be my next point I cannot use Lyra the chat bot because apparently my site breaks their T and Cs. When I got through to them they said they don’t support medical / healthcare. We make weightlifng belts so that doesn’t make sense. The support - they said sorry you don’t meet the standards and that’s it, tough, essentially. I paid for the basic plan then upgraded to the next plan (thinking this was the issue with the Lyra chat bot). Rather than charged the pro rata difference I was charged THE FULL AMOUNT, so I basically have the first plan and second plan, yet my numbers don’t total the 1+2 level plans. Really disappointing as this chat app has high reviews but it’s really clunky and missing some good level of support.

It's a platform that boost your sales and make you connect to your customers easily

Top App!

Awesome app to use for your customers

i just love it, so easy to use and keeps me informed of what's happening on my page

Hello! We're grateful for your review :-)

Excellent App. its free for small businesses, UI and Ux is magestic.

Excelente! Várias ferramentas incluindo IA! Recomendo!

Spoke with Arek, he did a fantastic job of guiding me! Thank you Arek!

If you have any doubts about using the app, as I did, just contact support and everything will be resolved. The app is great once AI Chatbots are optimized.

Best Chat App, fast and easy support.