Reviews for teelaunch: Print on Demand

It is alright, everything is so good, and it would be perfect if the shipping costs were a tad lower.

I have used teelaunch for a while now and it is the easiest Print On Demand app I have used to make my store. My designs never look bad because of how organized and strict the creating process is, the app is easy to navigate and organize products on store, and customer service replies very very quickly. 5/5 easy decision.

After 17 days still processing, 5 times contact with customer service and still production. TOO LATE for 1 Black MUG

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Horrible and slow customer service, all orders during covid19 took over 3 weeks, and sometimes it took 3 days to get a response on the status of an order. We tried asking for an expedited production for a planned photoshoot and they weren't helpful at all

Getting the width to fill out the specs is a little tricky, but the app works fine, I had no problem using it with Shopify.

I am super impressed with Teelaunch and so are my customers. Creating a product is super easy on their app (platform). When I received an order, payment was seamless, email systems for orders are great and informative. However!! Teelaunch set themselves apart from all the rest when this order was placed on Tuesday, received on Friday in a professional manner. The product was done perfectly. This was the 32 oz. water bottles they just added. My customer literally called me to say how impressed they are!! Anyone in business knows that's not a call you get everyday. I'm so impressed with Teelaunch and look forward to more happy customers!!

Companies like Teelaunch empowers folks to build businesses wherever there is an internet connection. Supply chains are not easy to manage; especially, in the on-demand custom products sector. The commitment to improve technology and securing reliable supply chains and services is what puts Teelaunch at the top of its class. I only know this because I have used them in my business for several years and have been through the stresses and roller coasters with them. No doubt, Teelaunch is a service that is worth making a part of your business. Appreciate the difference you have made Teelaunch! Congrats on 5 years...there is a reason why you have been around this long and no doubt it will be several years to come.

I have been using teelaunch for a few months now. I am very happy with thus far. Pricing, quality, ease of use, and customer service has all been great. They are the first place I look when creating a new product. I recommend using them.

This app is super easy to use to create custom products. I am not sure how order fulfillment is going to go yet or payments but I will let you know!

Good: Customer service excels. Replies were always fast (longest it took was 48hours). Great variety of products. Competitive pricing. Very reliable app. To improve: 1. the user interface is more on the simple side, compared to the competition. You can’t edit products you created in the app, for example, it has to be done on the shopify side. Also the file has to be an exact size in pixels for every product or you won’t be able to upload. So if you wanna use the same design in 5 different products, you have to create 5 different files of five different sizes. 2. Talking specifically about mugs, I wish there were more size options specially for the accent and the black mugs. 3. Also I wish there was an “all around print” option for mugs. 4. I’d appreciate more mockup options on mugs as well. Overall, don’t get the wrong impression. This is a company worth Doing business with.

I have been using TeeLaunch for years. Their prices are great and customer service is amazing. They are the first POD that I have found to get back to normal processing times during the pandemic.

The customer service at TeeLaunch is great. Especially Kristy has been really helpful in the past. The app is easy to use and I am happy with their print quality. Definitely recommended!

Such a dope app, i can be as creative as I want now & the margins arent so bad either. I wish they had more variety on trendy girl apparel though.

Love it so far. Just placed my first order to see the actual product. I'm anticipating a great product.

Teelaunch has been the only print on demand company that has excelled during this pandemic, customer service replies swiftly, is helpful, if a refund or replacement is required they respond promptly and professionally. Not only that but the products I sell from their company have garnished nothing but 5 star reviews from customers.

App is easy to use. One of the better POD apps I've seen thus far. However, I wish you we're able to upload one file size and have it automatically applied to other items. It seems it would be relatively easy to do based on pixel width. As of now, you have to manually resize and upload images for different products which is tedious and takes forever. In terms of shipping: For t-shirts, I placed an order very late on June 24th, began 'processing on July 25th, it was finally fulfilled on July 9th and shipped in July 11th. So, it's looking at about 22-23 days from order to delivery currently. I was hoping the delay was due to the Fourth of July. But I'm testing again with another order which was placed July 6th and has yet to be fulfilled. I'm hoping those times improve to at least under 7 days, otherwise it won't be feasible to use Teelaunch for t-shirts. On the bright side, their tumblers shipped very fast and are fairly high quality. Latest order was placed on July 6th, fulfilled July 7th and delivered July 10th.

So far it's great. Have yet to ship any products, but will update when I start selling to review that process. But the design process is super simple!

Teelaunch is better than Printful. Their customer service is excellent, I never had a problem with them. They respond very fast via email and even during this crazy covid 19, they deliver on time. Thank you, Teelaunch!

I have used this app across multiple stores for years and have yet to have a problem that wasn't fixed by customer service almost immediately. Love the response time, the fullfillment is great and there are always lots of updates during busy seasons and covid!

I made an order a month ago and it still hasn't arrived and it's incredibly difficult to get in touch with customer service. This company has officially lost my business

I've been working on setting up my store and this app is so easy to use and the product mock ups are great! Customer service has been so helpful, answering my many emails almost immediately. Loving it so far!

Update: The customer support contacted me immediately and it looks like there was some technical issue that I didn't received their response to my ticket. 5 stars to their great customer support!

Super easy to use, you can get your store up in 10 minutes. Great selection of different products. A lot of USA made products as well.

So dissapointing - while I've heard good things about the products, the service is garbage. No updates with tracking, lost items, and general indifference. Even my own sample got lost in the mail, with no updates after six weeks. Use another provider that actually gives two hoots about your business.