Reviews for teelaunch: Print on Demand

Terrible app.They've gotten so many orders wrong that I've had to refund multiple customers. I've lost WAY too much money from this. It doesn't deserve constructive criticism. It deserves to be broken down and rebuilt when the developers get their minds right. It constantly removed products without warning, and a lot of their electronics don't work and break easily. Avoid.

I've used teelaunch on over 50 stores for over 4 years now. It's always the first app I recommend of all of the POD apps out there. It's super easy to use, straightforward interface, great product selection, prices, and print quality - and super fast and helpful customer service! Unlike many other apps, with teelaunch we don't experience stock issues or shipping delays - which is HUGE!

We use teelaunch to offer our customers seasonal designs and unique products so we can get quality product out, fast! No need to buy bulk and guess size breakdowns and wait for production time. The DTG is top quality and products are name-brand.

teelaunch is my go-to POD app! Wonderful customer service with fast response time and resolutions - but I hardly ever have to contact them because everything runs so smoothly! The closest thing to set-it-and-forget-it that's out there.

Please STAY AWAY from this app. Particularly if you have many SKUs; whenever you receive an order, it will require you to manually go to the app, find the order, and select MANUALLY which items belong to teelaunch and which items don't. It's an absolute waste of time. I had to refund my first order and delete the app after a week of trying to fix the app. The customer service is basically useless as well.

I attempted to use this app to provide my customers with a better product. What I've gotten are headaches with their non-functional app and miss communication from their ingenious customer support team when I try to explain to them their app isn't adding products into my SHOPIFY store, NOT an ETSY store. I reiterated that fact and my problem in 2 different emails and they still failed to understand anything. I'm staying far away.

Not working at all! The website has tons of bugs, the app is not working at all... Just started to work with the app. and now I have no choice but to delete it... Hope they will improve all and see them again . Update: After I reviewed with 1 star, Founder Christopher contacted me and told me that my issue regarding resizing the design uploading is based on what they like but not what I like. He mentioned I am the only person who has this idea and others are willing to adjust their files into (for example 860x600px) photoshop first before uploading it (Because you can not upload 2000x2000) Here I see they replied "We are willing to hear and improve, but in the email I received from the founder he said: (Our app requires our customers to create files specifically for those products, I understand other apps allow you to upload any size file and adjust it to fit the template, but we've found that if the customer takes the time to make it specifically for that product the end result is better then letting them upload whatever they want and try to make it fit. So while I understand that isn't what you're expecting but that is how it is set up. So I will definitely look into that first bug and try to figure out why it happened and get it fixed. ) This comment was absolutely right from their side but completely destroyed the customer's expectations or suggestions. (even if we call it complaint) All over I found the conversation between me and the founder kinda bad. Because He was trying to correcting me!!! And was convincing me that my words and review were bad!!! I feel very very bad and offended. so I will never recommend it to anyone. Even if I was wrong. the way I am feeling very bad, disappointed, and offended is not random. I am not here to review badly. this is my second-time review with a bad rate out of around 30 apps I reviewed. Good luck Wish them a better future, For this respect, I will not bring back my review to 1 star, even though I feel the exact rate in my heart.

Just stared using it but excited to see what other products that it can bring me to take my page to a whole other level.

I like the app and the service, too. However it does not load on certain browsers all the time. Pretty sure this will be solved by the team. Also, they have great support ready to help. Shipping times are OK in US, for international not so much. Needs improvement. All in all, a great POD solution.

Been using Teelaunch for a year now and have to say there service has been great. The response time is amazing, good products. Keep up the good work.

So easy to use. Intuitive interface filled with everything you need and nothing you don't. Allowed me to fill out my online store with a handful of additional items that I don't want to hold in inventory. Keep it up!

Been working with Teelaunch for years - they're always a pleasure to deal with! I highly recommend this company for POD.

This app is so good. Fantasy service and product. Personal agents are so pretty friendly and available. Recommend!

Fantastic app with great products. But more importantly exceptional customer service, thank you Kirsty! - Politicians Are Mugs

love this app i love the fact that i can design flags and do not have to buy them in bulk to sell them

I'm liking this so far- only thing that's "annoying" is changing all my designs to a specific size for upload BUT it is what it is. Looking forward to hearing/watching Chris on POD Ninjas today!

Really great App. Enjoying the extra functionality that it brings to my Shopify store. I look forward to getting to know the app in greater detail

It is ok, not as expected, and difficult to integrate with 2 shopify stores. Also pretty complicated to setup if something needs to be configured on shopify.

Easy to create and load, love so far! I have added the 32 oz tumbler with multiple colors and it looks great on my website.

I have been using this app for about 5 years and have never had a negative experience. The extremely rare instances when I have needed to open a service ticket, Kristi and the rest of the team have always been professional, timely, and fair. Thanks, Teelaunch, for all your hard work and sense of fair play.

Teelaunch is ABSOLUTELY THE BEST U.S. based Print on demand company! I've been using them for years. Their customer service is amazing. They get back to you the same day (during business hours), and often right away. Their products are excellent quality. I personally like their District T-Shirts because they are soft and comfortable 4.3oz cotton, which is slightly lighter than the standard 5 oz cotton shirt (which the also have). Teelaunch also has glass cutting board and printed-tile jewelry boxes. They stay on top of their subcontractors and send emails to us artists to let us know if they expect any production or shipping delays. True, Teelaunch may not have the largest collection of products, but they have all the basic items like apparel and drink ware. Their production creation tool integrates very well with Shopify. Yes, you need to have your graphics in specific sizes, rather than one-size-fits all, but I personally like that type of control. INSTALL AND USE TEELAUNCH! They are definitely worth it.

After using many POD companies, I have to say Teelaunch is the best offering consistently high quality printing and products. Most orders ship out quickly, every so often a random order takes a lengthy amount of time to ship, but generally they are speedy, and I have been pleased overall. Their customer support is awesome! Hands down the best of all POD companies. They usually reply same day within minutes or hours. They are helpful and knowledgeable and are always quick to be accountable and resolve any issue. My only complaint about Teelaunch is they do not have enough products. I have to use other POD companies to have a well rounded line of products. If Teelaunch carried them all I wouldn't mess with the other POD companies and their inconsistent print quality and subpar customer service. Items I would like to see from Teelaunch in the future, wrap around print mugs, puzzles, full print cosmetic bags, and more clothing options

I love how easy it is to do the mugs. But, the 888px x 888px frustrates me. I don't have space to include the brand logo.

This is an excellent, easy to use well supported app. I try to sell as many products as I can with Teelaunch. They also have great branding add-ons, packing slips, etc that are excellent for bringing repeat business. The owner Chris is a great guy and they have an active community on Facebook. Highly recommend!!!

UPDATED REVIEW: Teelaunch did everything to make this right. I was, and my customer, was very satisfied with the result (though it did take a while and some pestering to get the order out.) A second purchase order came in and processed – this new customer left this review: "I am so happy with my purchase! It came out better than I expected and I will definitely be purchasing more in the near future!" OLD REVIEW: The first order placed and it got messed up! Sent the customer 1 out of 2 that were ordered. How does this happen? I am mortified and so disappointed because the product I know is going to be very profitable for me going into Q4. I know they will "make it right" but I don't want this to happen at all. Really nervous and wondering if I should take the product down from my store.