Reviews for Tapita: SEO & Speed Optimizer

Liam was very fast and proactive with my SEO issues, fixing the errors and advising me swiftly and timely. He was very professional and explained what needed to be escalated to a higher team to be fixed. I highly recommend this SEO tool, money well spent.

Patient et attentif a ma demande il m'a aidé à faire mes premier pas sur Tapita

I had a great experience with Tapita SEO! Their team was super quick to respond and very professional when helping me with an SEO audit for my store. I was impressed by their efficiency. Overall, I would recommend Tapita SEO for anyone looking for SEO services.

Incredible service from Liam, he was super helpful as I don't have any experience with Seo or Speed. He did it all for me and super fast. Really appreciated the help. Highly recommend Tapita. Thank you again Liam.

We use Tapita to update our SEO Optimizer & Speed, which needed serious improvement. Thanks to Liam, we received the best customer support ever! He guided us through fixing critical theme code issues, and I truly enjoyed learning from him—he’s an excellent teacher. I highly recommend Tapita for anyone needing SEO and speed enhancements. This app is the best, and Liam’s support was outstanding! Thank you, Liam, for helping me improve our website!

Very quick response time. Very helpful as I'm not a very tech-savvy person, but the support I received has been really good. Remy has been on point. Within a few minutes, most of my website's critical issues have been sorted. Highly recommend this app as the support team are also very good.

I had the pleasure of speaking with Remy about fixing my SEO concerns. Remy was very easy to deal with, and did not mind me asking questions. My issues were resolved very quickly. I would highly recommend downloading this app if having trouble with SEO's. Thank you Remy- you made this process super easy!

Amazing support from Liam - thank you for the help!

I’ve been using Tapita SEO for my Shopify store, and I must say the support team is outstanding! Every time I had a question or needed help with optimizing my site, they responded quickly and professionally. Highly Recommended!

I'm using an SEO app for the first time and scanned my site. I was connected to an agent who very quickly resolved the critical issues on my site. Instructions and explanations were very clear - super happy at the service provided!

Many thanks to Krystal for her wonderful help !

Top, Rémy m'a aidé à regler les problème critique tres rapidement !

I contacted support as I am new to Shopify & Tapita and wanted to improve the optimisation of my photos...they were helpful using screen shots to help me find what I needed to do. The only minor comment I would make is that there is quite a long pause between each conversation. However, the support helped me to achieve what I wanted to achieve. Thank you.

Liam was extremely helpful with fixing our shop's problems and answering our questions. Had a great experience using this app for the first time

Very Unsatisfied with this service. You are paying an ongoing subscription fee for them to offer you a review of your site and tell you everything they think is wrong with it. Then, their sales team sends you multiple emails to encourage you to pay $599 dollars to make limited changes to your store front to achieve higher SEO ranking. A higher fee to have more of your store "fixed" and then a 3rd tier of pricing to get everything fixed. So what am I paying an ongoing subscription for? Their 24/7 assistance is located in Vietnam so you will be told to wait for a response from our "expert team" to review your issue and respond by email. Which would be fine if they responded to the email. I would NOT recommend anyone using this service, you will not get what you are paying for here! Hi , We appreciate your feedback and would like to take this opportunity to clarify some misunderstandings for you and other customers reading this review. 1. App Subscription & Features The subscription fee you pay is for the app license, which provides access to SEO tools to optimize your website. Once subscribed, you can use all features included in your selected plan. A detailed breakdown of the benefits is available in the pricing tab of our app. For your package, we did help you fix all Technical SEO errors on your website, that was in 2024 November. So saying we did nothing and asked for more money to perform what you should receive is not reflecting the truth 2. How the App Works Our app serves as a tool to help with SEO, but achieving results requires active usage. Similar to purchasing a calculator—you still need to solve math problems yourself. Likewise, to improve your SEO, you need to utilize the app for keyword research, writing meta descriptions, and optimizing content. Simply having the tool does not automatically enhance rankings. 3. Additional Services vs. Subscription We have never asked for additional payment beyond your subscription. In November, after you asked for the quotation, our sales team offered an optional premium SEO service, which includes market research and content writing, doing backlinks and more other manual tasks with commitment in higher ranking and higher traffic. This was a one-time offer—not multiple requests as stated. We have not sent any further payment requests since. 4. Performance Improvements Our review of your website shows that its performance has improved since using our app, particularly after our developer fixed SEO errors on November 25, 2024 with no additional charge, included in your package benefit. The claim that no improvements were made does not reflect the actual results. 5. Support & SEO Recommendations We provide support to all users, including those on free plans. During our review of your website, we observed issues such as low-quality stock images and inconsistent fonts, which can impact professionalism and SEO performance. Our goal was to suggest improvements to help you attract more traffic. However, SEO is a gradual process that requires consistent effort—immediate results are not realistic. Our app is a tool, and using it effectively is essential for success. 6. Response Time For transparency, our team is based in Vietnam, and our chat support aims to resolve issues immediately whenever possible. However, if a deeper investigation is required by our tech or SEO team, we respond within 24–48 hours. Additionally, in our chat conversation, you mentioned that you would leave a negative review or report us to Shopify, and mention if we can provide a full refund for the time you used our app. We are confident that we have not violated any Shopify rules, and if necessary, we are willing to open a ticket with Shopify to clarify this matter. Thank you for your time.

Krystal was quick and very helpful in handling the critical issues on my site and also with Google Search Console issues. I would have spent days trying to figure it out.

Tapita SEO is a game-changer! Easy to use, with clear, actionable tips to boost your site’s rankings. Perfect for beginners and pros alike. Highly recommend!

Very helpful app, support is on touch and helps to understand all things which you have asked, thank you Liam!

I have been using this app since more than 1 year in my multiple stores. By far this is the best app for SEO and other optimizations. Customer support are friendly and active for your help. 100% recommended.

Thank you for the fast and professional support! The chat support team was very helpful, friendly, and efficient in resolving my issue. Quick response and excellent solutions—truly great service!

Very Professional and fast!

Liam was very nice and helpfull. He has fixed a large amount of issues in a minimum of time. Waiting to calculate results and then purchased an advanced plan to increase traffic and benefits. Well recomended

Great customer support! I had a ton of questions and they responded quickly with the right answer! Highly recommend!

was an absolute delight to work with. I am not too tech savvy and she was able to simplify the errors I need to correct in order for me to get my store running properly. Thanks to her I will continue to utilize their service and will upgrade to receive more support in the future! Thank you for having excellent customer service and making sure I understood what needed to be done before ...

Tapita probably has one of the best support team ever, they have helped me so much in just a few minutes. Really appreciate all the work they do for helping people boosting their SEO. I can't say anything more than, thanks. Amazing.