Reviews for Tapita: SEO & Speed Optimizer

good app

excelent contact support. Your team is great

Fantastic app, I am always hesitant about giving companies access to my shopify store but tapita really know their stuff! I am useless when it comes to SEO so I am very happy to have them on my side, the customer service is extremely helpful and kind and I am looking forward to working with them to improve my store!

Tapita Support is the ultimate all-in-one solution in the realm of technical SEO, seamlessly blending intelligent diagnostics and repair capabilities. It tackles even the most stubborn challenges—duplicate content, intricate structured data errors, and elusive page rendering issues—with surgical precision, offering one-click fixes akin to having a seasoned engineer on standby. What truly sets it apart is its human-centric approach: the support team breaks down the cold barrier of human-machine interaction with exceptional expertise and patience. Whether resolving urgent late-night crawling anomalies or meticulously guiding global canonical tag configurations, they provide round-the-clock assistance, translating complex technical jargon into clear, actionable steps. Beyond reactive solutions, the platform proactively alerts users to potential risks, delivering tailored defense strategies ahead of Google algorithm updates—a game-changer that shifts workflows from firefighting to strategic foresight. For technical SEO professionals prioritizing efficiency and reliability, Tapita transcends mere tool status, emerging as a trusted guardian of digital assets.

Wow... they did a great job. engaged them for a quote and they went above and beyond so much, that I did not even worry about it... Just paid for a subscription. They were nice, not pushy, and actually could see the improvements. Very fast... I recommend.

Amazing customer support! I had literally opened the app in my Shopify admin after going live and started to look around when I got a message pop-up from the support team asking me if I wanted to fix my SEO errors! To my surprise, Liam was on the chat and ready to help with a huge amount of critical errors that were picked up after the first scan. He guided me through the steps needed and set up a bulk update template for me to fix missing meta descriptions as well as missing H1 headers. We went from around 40+ critical errors down to zero in no time. Liam also guided me on where to fix SEO manually in the app, which really helped me find my way around. All that with only having a free account, I am blown away by the level of service! Thanks, Liam and Tapita Team, awesome app and awesome customer service!

Great app, great customer service.

Very helpful with SEO audit and fixing critical errors as well suggesting other features to help with website .

It has the functions i was looking for, an easy working speeder with one click and with no bugs, the app goes free and has a good support response, you cant ask for much more.

The customer support is great

AMZING APP! THE BEST FOR SEO. THEY ARE super efficient and professionals helping you from the very beggining.

Great service is here. Support is awesome. the guy deal me having great knowledge and talk nicely and do my services with great patience.

Downloaded the app and literally saw an increase in SEO traffic right away for the other store I use this app for, so of course, had to pay to get it for Luxxhaven! Cant wait to start seeing results. Again, reached out for support and got help right away! This is a MUST HAVE!! Liam was ready, willing and able. Thank you!

I received extremely fast and friendly support with all of my SEO issues, even before purchasing the paid plan. This is the best SEO app and team out there! I will purchase immediately.

ils sont à l'écoute. Rapide dans les réponses. Rien à dire

I initially had some issues with the Tapita app, particularly with the Google Search Console connection and concerns about page speed. However, after reinstalling the app and working with their support team, they were responsive and willing to investigate the issue. The support team, especially Katy, was helpful and offered a one-month free upgrade to the Advanced plan to ensure no double charge. Their willingness to collaborate and manually upgrade my subscription without extra cost was appreciated. I will continue using the app and will update my review after a month based on my experience. So far, their customer service has been proactive, and I appreciate their effort to resolve the issues. Dear, Thank you for taking the time to share your feedback. We’d like to clarify a few points regarding your concerns: ==> Google PageSpeed vs. Real User Performance We understand your concerns about site speed. However, as Shopify and Google have officially stated, Google PageSpeed scores do not reflect real user experience. Instead, what truly matters is Real User Performance (RUM), which we checked for your store and found to be in good standing (all green). Unfortunately, we didn’t have the opportunity to investigate further, as you requested an immediate refund then uninstall our app, before we could perform a thorough check. In the history, almost every month you install and uninstall our app, ever since last year april. So It's hard to say exactly why your Google page speed score drop if you install and uninstall a lot of apps, just like ours. We would like to check further for you if you allow, please contact us. ===> Refund Process We do support refunds and promptly initiated the process once requested. However, our legal team needed to review your case to determine its eligibility. After our agent submitted the request, the legal team responded within 3–4 hours confirming that the refund would be issued. We appreciate your patience and understanding that these processes require proper verification. ==> Billing Status & Refund Eligibility We also noticed that no payment was made before your request. Refunds can only be processed for completed transactions, which is why our support team could not proceed with an immediate refund via chat. The necessary checks on both payment status and eligibility were required before we could proceed. Google Search Console Connection Issue We acknowledge your report regarding the Google Search Console (GSC) connection issue. However, we were not given time to investigate before your refund request and app uninstallation. If you'd be open to reconnecting your store, we’d be happy to assist further. We truly appreciate your feedback and would love the opportunity to resolve these concerns. Please feel free to reach out to our support team, and we’ll do our best to assist you. Best regards,

100% support from LIAM since installation! Helps with all my website fixes... Don't hesitate to reach their support!

I just switched to Tapita and Lani from Customer Service has been greatly helpful to resolve the issues and waiting to hear from them soon for the remaining pending issues!

100% Amazing Support - above and beyond to help get everything going. So many great features on the app, we are singed up and delighted with all so far.

Great App & Support!!!

Tapita has been super helpful for our website. Being able to scan for issues while we built the site and after launching was great. The image optimization is also great, even the free version. And their support is very quick and helpful. They were able to resolve my critical issues and a few "needs improvement" issues is just a few minutes.

I had great experience with the app. Liam helped me a lot.

J'ai découvert cette application ça à vraiment changé beaucoup choses sur ma boutique. J'ai déjà essayé plusieurs application pour travaillele seo mais je dois dire avec toute honnêteté Tapita c'est la meilleur sans compter sur leur équipes de support qui est toujours présente. Par le biais de cette avis je souhaite remercie Liam infiniment pour sa patience et professionnalisme.

WOW !! WOW !! and WOW!!!! I am BLOWN AWAY at Tapita's Support! I literally thought to myself , " This is Too Good to be True" and "What's the Catch" - If every where had a Support Team like Tapita the World would be one big Happy Place! Remi was super fast , professionally , friendly and fixed my SEO Errors in no time ! Thank you REMI -

Excellent Service