Reviews for syncX: Stock Sync

Tried to setup this app to sync my Square store and Shopify. Sadly they do not document this process and their support did not have any helpful information. Already requested a refund from them. Hi Slightly Furry Beverage Company, We sincerely apologize for the inconvenience you've experienced. We've assigned a dedicated executive to personally assist you and ensure everything is set up smoothly. Additionally, we will extend your free trial until the feed is fully up and running to make up for the delay. We're here to support you and genuinely appreciate your patience as we work to resolve this as quickly as possible. If you have any further concerns, please don’t hesitate to reach out directly. Thanks, syncX: Stock Sync Team

Thank you so much 😊

This app is a game changer if you work with drop shippers that provide an inventory database to keep your store inventory up to date. I can't say enough of how well this app works. There was some trial and error to figure out how the app works, but once figured out, it will keep your store's inventory up to date. You can sync inventory automatically or manually sync inventory. Highly recommend! I am subscribed to the Pro account tier. Thank you! 😊 We're so glad the app is a game-changer for you! Happy to hear it’s keeping your inventory up to date. 🙌 Thanks for the recommendation!

wirklich gute App für Shopify, manche Shops/Stores für Dropshipping sind schon direkt angebunden und man kann sie in der Suche finden. Hier gibt es auch genügend Videos die alle ausführlich und auf den Punkt gebracht erklären. Leider hatte ich einige Probleme mit der API von meinem Dropshipper aber dank Raj vom Customer Support konnten all diese Probleme sehr zügig und effektiv gelöst werden. Danke nochmal für die gute Zusammenarbeit. Alles in allem kann ich die App definitiv weiter empfehlen auch für Neulinge wie mich die einen Dropshipping-Store eröffnen mit knapp 900 Produkten. Thank you! 😊 We're glad Raj could help you so quickly and that the app is working well for your store! Wishing you continued success! 🙌

Lighting Connection

2025-03-03

Thankful for the amazing support staff that helps answer any questions I have! Thank you! 😊 We’re so glad our support team could help with your questions! Always here for you! 🙌

Thank you so much 😊

StockSync is an absolute game-changer! Their app is incredibly easy to use—literally Inventory Feeds For Dummies—and it gets the job done almost flawlessly. The customer service is outstanding; they are always eager to help and make sure everything runs smoothly. I feel like they are an extension of my team, always there when I need them. StockSync has saved me soooo much time, and I can’t recommend them enough! Thank you so much! 😊 We’re thrilled StockSync has been a game-changer for you and that our support feels like part of your team! 🙌

Had a large self-inflicted issues and got great and FAST support from the syncX team. Highly recommend this app as a drop-shipping feed option. Thanks so much! 😊 Glad the team could help quickly with your issue. Appreciate the recommendation! 🙌

I've been using Stock Sync for a while, and the app itself is already a game-changer for managing inventory seamlessly. But what truly sets it apart is the exceptional customer support. Ray went above and beyond to help me with my request, providing clear explanations and quick solutions. Thank you! 😊

Support team is as useful as a rock can be. Never online, you need to figure things on your own. I have ran into issues several times, opened tickets and their answer is extremely poor. if you are not savvy managing filters do not get this app Hi wildernessdreams, We sincerely apologize for the inconvenience you've experienced. We've assigned a dedicated executive to personally assist you and ensure everything is set up smoothly. Additionally, we will extend your free trial until the feed is fully up and running to make up for the delay. We're here to support you and genuinely appreciate your patience as we work to resolve this as quickly as possible. If you have any further concerns, please don’t hesitate to reach out directly. Thanks, syncX: Stock Sync Team

Fantastic support team, able to modify my update feeds to work with multiple "and if" scenarios, adding a level of sophistication to the integration and elevating manual processing! Awesome! Awesome! 🙌 We're thrilled the team could help fine-tune your feeds—glad it's making things smoother for you! 😊

While the app, generally works fine, whenever i need help with changes, the support team are absolutely useless at giving help to get you back up and running quickly. They extend the downtime from proper use of the app, by being as unhelpful as they possibly can be.. Recommend finding a similar app from a company that can actually give you support and n to waste your money here.. Hi Slat Flats Clothing, We understand your frustration dealing with unresponsive support. We are truly sorry about that and have fixed the issue. Our executive agents are now ready to reply to your queries and solve it accordingly. We are committed to helping you and look forward to resolving any issues you may have. Thanks, syncX: Stock Sync Team

A great application that works seamlessly between two stocks. The support is excellent, and issues are quickly resolved via chat. Raj was extremely helpful - highly recommend! Thanks a lot! 😊 Glad to hear Raj was helpful and the app’s working smoothly for you. Appreciate the recommendation! 🙌

So unhelpful and slow. I hate this support. Read it but don't help. Hi Verrekijkergigant, Thank you for your feedback. We're sorry to hear you feel this way about our support. We have actively tried to assist you by responding to your emails and being available for the scheduled call, but we did not receive a response, and the call was missed. Please let us know a convenient time for you, and we would be happy to arrange another session to address your concerns. We are committed to helping you and look forward to resolving any issues you may have. Thanks, syncX: Stock Sync Team

Does exactly what it needs to do. Is very affordable and the customer service is super helpful and responsive Thank you for your kind words! 😻❤️

Suriyah was super helpful with setting up my daily inventory reports for my store! Thanks so much! 😊 Glad Suriyah could help with your daily reports. We're happy to support your store! 🛍️🙌

extremely good app, it has many rules you can set and their support is fantastic. Highly reccomended!! Thanks a lot! 😊 Happy you’re loving the features and support. Really appreciate the recommendation! 🙌

Really useful and reliable app with great support service who are always there to help with setting up new feeds etc. Thank you for your kind words! 🤗💕 We're glad you find the app useful and our support team helpful. Let us know if you ever need any assistance!

Great app, great service! Thank you! 😊 So glad you’re enjoying the app and our service! 🙌

Perfect support, thanks to Suriyah, I can highly recommend this app and the support. Also apps works very great and help me to grow. Thanks!! Thanks so much! 😊 Happy to hear Suriyah helped and the app’s working great for you! 🙌

This application has been an absolute nightmare to deal with. I’ve tried it on both BigCommerce and Shopify, and the experience has been nothing short of disastrous. One of their agents claimed he would set up SyncX for me, but instead, he botched the process so badly that it resulted in the deletion of half my products. This has caused immense trouble for my online store, costing me significant time and money to re-upload the products. Not to mention, I’ve lost a considerable amount of business due to the deleted items. The lack of accountability from their team has only added to the frustration. Customer support has been utterly useless in resolving these issues or taking responsibility for the harm their actions have caused. Yas from SyncX reached out at one point, but their involvement didn’t lead to any meaningful resolution. Instead, I’m left dealing with the financial and operational fallout from their incompetence. I cannot, in good conscience, recommend SyncX to anyone. This app has caused more harm than good and has proven to be one of the worst decisions I’ve made for my business. Dear Office Stock, Thank you for your feedback. We apologize for the difficulties you've encountered with our application on BigCommerce and Shopify. Your experience does not meet our service standards, and we regret any frustration this has caused. Your plan was downgraded to Trial due to the app being reinstalled. To restore your previous limits, please resubscribe to the Pro plan, and we assure you that you won't be double charged. We will assist you in setting up the feed for smooth operation. Please let me know once you upgrade your plan, and we can help with the setup. Your satisfaction is important to us, and we are committed to providing you with a better experience moving forward.

Ray is extremely helpful and I think this is app is great! Thanks so much! 😊 We're thrilled you love the app and that Ray was able to help! 🙌

syncX: Stock Sync is easy to use, intuitive and very effective for updating my store inventory using my vendor's daily spreadsheet updates. This has saved us endless problems with customers ordering out of stock merchandise. The app also offers options for archiving or removing products when they become unavailable from vendors. This feature is somewhat complex to set up, but works very well once it is established. The StockSync support people are wonderful to work with, and they will work with you until your issues are resolved. Five star app and five star support! Thank you! 🌟 Glad to hear syncX: Stock Sync is helping with your inventory updates. 😊💕

Such a great product. Thank you so much for your kind words❤️

I want to take a moment to express my gratitude for Azza's outstanding support. Azza went above and beyond to guide me through every step. She was incredibly patient, understanding, and always willing to help me find the best way to present products that would maximize customer engagement and drive purchasing rates. Her expertise and willingness to assist, no matter how many questions I had, made a significant difference in my experience. I truly appreciate her dedication to ensuring that everything was set up just the way I wanted. Thank you, Azza, for your exceptional customer service and for making my experience with Stock Sync so much easier and more effective! Thank you for your wonderful feedback! 😍