Reviews for Swym Back in Stock Alerts

I installed this app because being a small and new store, my inventory count is super low. The app enables me collect customer data to gauge interest in an out of stock item. The team at In Stock Alerts is competent and professional bar none! They reached out to me immediately I installed the app to find out if they could assist in any way and boy did they! They went above and beyond and even made very intelligent suggestions to me regarding my site. The level of customer service is unparalleled. Thank you Nisha and Prateek!!

This app is great for bringing potential lost traffic back to the store when an item is out of stock. The team is very responsive to questions and issues. Can’t rate it highly enough.

This App saves me lots of time! Whenever I run out of stock on a product, I always receive messages from my customers asking when I will be getting more in. Then when I receive my order, I manually send emails to my customers letting them know that the product is back in stock. Now I don't have to do that anymore. The Support is amazing. I wanted the notification option to show on the collection page as well as the product page. Swym Support added the code to my store and made sure that it worked seamlessly with a pre-order App that I am using.

App installed easily and is completely intuitive. Does exactly what it says it does. Had one small display issue, which I brought to their attention and got fantastic customer support. They addressed the issue quickly and were totally professional.

I love this app. It helps me to determine what my customers are waiting on so that I can prioritize what I will re-stock fastest. I also love how it automatically notifies my customers when a product re-stocks since I have a lot of products that continue to need re-stock. It really takes a burden off me to do this task for me.

Have been using the free plan for a few months now and it works well so we may upgrade to the full version at some point soon. When products are out of stock it really helps increase conversion rates on our hats and fascinators https://fascinatorsdirect.co.uk/

Easy to install and enough customization to make it brand friendly. Worked just as expected, really happy with the results!

I have been used this app for a few months and upgraded pay plan. customer support is top notch, thank you very much!

Super easy to set up! I had one small problem with the look of my listing after I installed it and I contacted support and it was fixed that same day. Super excited about this app!

HairMNL

2018-10-02

Philippines

Great service, easy to set up, very responsive team. All in all, one of the better apps I've used on Shopify.

One of the easiest apps I've ever setup. I really like having the option of a button or in-line form and being able to change colors to fit our branding.

Some initial teething problems but support was there immediately and resolved the issue straight away. Also took on board our request to add Omnisend to their list of email newsletter subscriptions.

Great customer service, they helped me out a lot with customizing the template etc. Would highly recommend this app.

Very impressed ..There were a couple of glitches in getting it to work exactly how i needed it to and contacted the help centre .. I have been amazed at how attentive these guys are in helping sort any/all issues and customising the whole package to my exact needs, even offering to link it to my ESP free of charge and always coming back with progress reports ... I now have a perfectly working feature to add to our site that my customers just LOVE .. Thank you Krishnan you are a superstar ..

The app is simple and easy to Install. Above all, the customer support is prompt and worked on the issue promptly. Would definitely recommend the app to others.

After installing this app, there was still a need to edit the codes. This arranged SWYM Support very smoothly. We can not provide a lower rate than 5 stars. Recommends everyone to download this amazing app. And as said, you need help, their team will be on duty almost 24/7.

The Landmark Project

2018-09-11

United States

This app is very clean and customizable. customer support is A+ our theme didn't support one aspect of the app and theme support wouldn't help so app support jumped in and fixed it over night with very good communication. would purchase another app from them and would recommend to anyone who needs quick smart app support, and doesn't have time for the run around with email chains. great app!

We've only had the app for a couple weeks but so far it working and producing results as hoped. Our store brings in small quantities and has high product turnover so the easy customer feedback provided by Stock Alerts helps us to quickly assess the need to reorder specific items. We had a need to move the location of the email form and the great customer service to get it done was quick, very interactive to be clear on the requirement, and the result was just what we needed. We'll update this review in a few weeks after we and our customers have had a chance to really try the functionality and reporting, and we can assess the results.

The best customer service I have ever experienced! Product is really great! First I thought I couldn't use it because I'm very picky about the design on my page, but customer service helped me and changed the design until I was happy. And this is even on the free part of the app. I can def recommend!

Just installed the app, but had an initial query about a function. I was able to chat instantly via Live Chat with customer service and was informed that the functionality I am after is in the pipe works and should be available later this year. Another functional issue was also able to be resolved immediately. Very happy with the assistance and outcome!

Great App with easy to use features & can customize alert emails with logo even with the free plan. More importantly, the customer service team is awesome - quick to help with a lot of info and follows up to make sure everything is good to go. Thank you!

Very quick to fix an issue we had with a button showing up. Works well and I like being able to direct my customers to these sold out listings to sign up for restocking alerts. Looking forward to new features coming up

Important functionality to have on any ecommerce store. Works great on our store!

Excellent company to work with. Just what we were after.

Awesome product. Technical support extremely fast and resolved issue superbly. Highly recommended.