Reviews for Sufio: Professional Invoices

Sufio's support team are second to none! I've always loved working with them.... they're willing to help customize features and go above the call of duty to get our invoicing system functional and personalized to our business.

Michael went above and beyond with his professional customer service and knowledge of his software. He made it very easy to customise the invoice with some quite specific technical functionality required for a government rebate scheme for the elderly and disabled. The app works very well, the UI is well thought out and is easy to use. Very well done team, thank you!

Great app! Very happy with the functionalities so far, we use it for VAT automatic exemption and automatic invoicing. Great solution and if we need any help, Lewis is always there to respond quickly! Good work guys

Super easy to install with precise instructions. Design changes including title changes, column order, colors and other information was a breeze. I had the invoices looking perfect and the customer account section set up in less than 20 minutes. Very Happy!

très simple d'utilisation

Great app experience with great customer service. I asked a hard hitting question and they not only identified the solution, they fixed it and mitigated any future potential issues. Thank you Sufio Team!

Banded Bracelets

2024-05-21

Germany

Super fast service. got a reply within minutes, Lewis set up a function that was missing in our shop. Issue was solved within minutes of realising it was an issue. thats a first for me. Thank you!!!

After more than 5 years of using Sufio, we are now forced to find another solution. The reason for this is that basic services are now only available with a professional subscription. In addition, there have been problems with DMARC blocking on Sufio, which has made it even more difficult to use. We are disappointed that we have to look for a new provider after such a long time.

Neuerdings werden die Email von Sufio unter dem Vorwand des fehlenden DMARC Eintrags blockiert wenn keine eigen Domain bei Sufio registiert ist, somit ist man gezwungen einen Upgrade auf Professional oder Premium zu machen. Einen Basic Service zu blockieren und die Kunden zu zwingen mehr dafür mehr zu Bezahlen ist echt die übelste Art Geschäfte zu machen. Die Mails werden von Shopify Einwandfrei zugestellt, da all unsere Domains im DNS einen DMARC Eintrag haben. Nach vielen Jahren der Nutzung dieser APP werden wir nach andern Lösungen suchen.

Our unique requirements for providing invoices to EU/NON-EU customers required some additional tech work by Sufio's customer support & tech team. I am extremely happy with their ability to implement all required changes to allow us to continue selling according to EU regulations. Lucy, Filip, thank you! 5/5

Na het installeren moeite gehad met een aantal custom aanpassingen. De support heeft mij direct geholpen en heeft enige uur zonder kosten aanpassingen gemaakt in onze code. Enorm goede service en wij zijn een blije klant!

Thank you very much for your 5-star rating! We truly appreciate it.

They answered me very quickly. Thx !

Die App ist super. Sehr unkompliziert und es funktioniert alles schnell und ohne Probleme

Great app. We needed to show each discounted price on our b2b invoices and founded this app. Invoices can be translated into Japanese, but orders and other aspects were not fully supported. But after contacted customer support, they solved the problem! Quick answers, good communication. However, it would be nice to be able to add columns as well as rows. Also, it would be great if it had more templates or if we could change the design in more detail. The address alone fills half the paper. We look forward to future updates.

By far the best billing app I've ever had for online sales! Easy to set up and completely customizable. I've been waiting for an app like this for a very long time... Handles only billing, but does it perfectly...

Thoroughly impressed by the quality of this app. Quick and stellar support from the team behind it. Highly recommended.

Great app and great team. Thank you.

Excellent service and great functionality on the app. Was perfect for our business.

Gret app and good help with Customer Service

Sehr einfach zu bedienen, funktioniert tadellos. Einfach, unkompliziert und zeiteffizient. Tolle app

FOG LINEN WORK EUROPE

2024-03-06

France

Great app, great customer support!!

We use Order Printer for our online sales, but needed a more detailed invoice for our wholesale customers. And after reading the great reviews we went with Sufio. They have been super helpful in setting the invoices up the way we need them. Plus, setting it to only pull through our wholesale orders into Sufio so we don't exceed our monthly limit. The service really is outstanding! The best we have ever had for an app.

A well designed app, easy to use and very reliable. The support was very quick and helpful when we had a small issue. Even better they added a customisation for us to help filter who automatically received a copy of their invoice. The responses were always quick and helpful.

Support team worked hard to get the right format for us. There is quick and easy editing of the design of the invoice and it works to send invoices automatically without our involvement. Perfect solution and well worth the subsription.