Reviews for Sufio: Professional Invoices

Application très fluide et facile à paramétrer. Service client réactif et professionnel, je recommande sans hésiter Merci beaucoup pour votre avis positif! :) Nous sommes ravis que notre application vous plaise et que notre service client ait répondu à vos attentes.

Really a terrible experience! They advertise that you will pay $49 per month, and then I found myself charged a whopping €160 for just one month! I find this practice truly unfair! Be cautious and look for better alternatives on Shopify; there are more affordable and honest invoicing apps out there... Thank you for your review. While it’s sad to see a negative response despite our genuine efforts to explain the billing process in detail, we do appreciate the opportunity to clarify matters further. As mentioned in our email correspondence, Sufio did not charge you €160. This figure represents the total of your Shopify bill, which included fees from four other Shopify apps as well as your Shopify plan. Sufio’s charges are processed via Shopify’s billing system, which operates on 30-day billing cycles. Based on your account history, there were eight plan changes within a single billing cycle. When this happens, Shopify prorates the charges to ensure you’re only billed for the days remaining in the cycle. Any overcharges are automatically offset by app credits (discounts) applied by Shopify, which reduces your overall cost. These adjustments are accurately reflected in your Shopify account and on the bill in question. We do hope to restore your confidence in us. Should you decide to give Sufio another go, our team would be happy to assist you with any questions or setup requirements to ensure a seamless experience going forward.

Really frustrating interface that doesn't allow you to search by order number or invoice number. Also very expensive for the functionality. Actively looking for a replacement... Thank you for taking the time to share your feedback. We’re truly sorry to hear that you’ve found our interface frustrating and that our platform hasn’t fully met your expectations. While many of our users appreciate the simplicity and minimalist UI we strive to provide, we understand that everyone’s needs are unique. Given that we haven’t received an inquiry in our Support mailbox regarding the issues you mentioned, we'd like to address them here: 1. Searching by order or invoice number: This functionality is available and can be accessed on the Filter page. If you’d like guidance on how to use this feature, our team would be happy to assist. 2. Pricing: We completely understand how important value is for your business. Our goal is to provide robust functionality and reliable service to support businesses worldwide. That said, we recognize that requirements vary, and we’re always open to hearing suggestions on how we can better meet your expectations. If you could share more about your specific needs, we’d be happy to explore how Sufio can better support you or even discuss custom pricing options. We’re also available for a quick call to better understand your challenges and provide tailored recommendations. Please don’t hesitate to reach out to us at support@sufio.com—we’d love the opportunity to assist you further and improve your experience.

awesome support, great app Thank you for taking the time to leave us a review! We’re thrilled to hear that you’re happy with both our app and our support. As one of our long-standing customers, your continued trust and loyalty mean the world to us.

Great addon for our store and extremely helpful support! Thank you for your kind words! :) We’re delighted to hear that our app is a great fit for your store and that you find our support so helpful.

Tolle App.... Toller Support.... Egal wenn mal irgendein Problem auftauchen sollte, oder eine Frage auftaucht … Es wird einem schnell und unkompliziert geholfen !!!! Ich bin froh mich für diese Rechnungsapp entschieden zu haben. Vielen Dank für Ihre freundlichen Worte! Es freut uns sehr zu hören, dass Sie mit unserer App und unserem Support zufrieden sind. Es ist unser Ziel, bei Fragen oder Problemen schnell und unkompliziert zu helfen – großartig, dass Sie dies so erleben!

Sufio is a great addition for working with B2B orders on non-shopify plus stores. Being able to (auto) create Invoices for certain orders (based on tags) and being able to fully modify/clone/delete them afterwards is great. Also useful for keeping track what invoices are paid, and what invoices are sill waiting for payments. Support is quick and effective. Thank you so much for your kind feedback! We’re glad to hear that Sufio has been a valuable addition for managing your B2B orders, especially with features like automatic invoice creation based on tags and the flexibility to modify invoices as needed.

The Sufio Professional Invoicing App is user-friendly, easy to set up, and offers great features like automatic invoicing. The customer support is prompt and helpful. Thank you so much for your wonderful review! We're thrilled to hear that you find our app user-friendly and that you're enjoying our features. It's also great to know that you're happy with our Customer Support Team. :)

prompt and efficient customer service! Thank you for your kind words. We truly appreciate that you took the time to share your feedback with us! :)

By far the best invoicing software for Shopify. Helps a lot with VAT and allows us to send quotes for bigger orders. Thank you for taking the time to leave us a review! We're delighted to hear that our invoicing solution has been the best fit for your Shopify store and that it has been helpful with VAT exemptions and sending quotes for larger orders.

Best App for Invoices we have tried so far. Definitely recommend!! Thank you so much for your positive review! :) Feedback like this truly motivates our team to keep delivering the best experience possible for our users.

Sufio has been excellent for our Shopify invoicing. It's easy to use, syncs seamlessly, and the customer service is always helpful. Highly recommend! Thank you for your kind words! :) We're thrilled to hear that Sufio has been a great solution for your Shopify invoicing needs and that you'd recommend our app further!

L'Atelier du Champagne

2024-10-02

Sufio is a user-friendly tool for creating and managing professional invoices, and it offers a number of attractive features that significantly simplify the process of invoicing. The interface is intuitive and easy to navigate, making invoice creation simple even for beginners. Thank you for your nice review! We're delighted to hear that you find our invoicing app helpful and user-friendly. :)

Great customer service! Good solution. Thank you for your review! We're glad to hear that you're enjoying our app.

Great app for invoicing. I also needed to be able to edit and enter lot numbers and be able to extract reports with the added field. Sufio helped me get exactly what I was looking for. Quick communication.

Simple app, der gør præcis det den skal. Har haft brug for lidt support, og det har bare virket helt fantastisk.

I had an excellent experience with Sufio! Their support team, especially Lewis, was incredibly responsive and helpful throughout the entire process. They guided me step-by-step in setting up my subdomain and resolving any technical issues. The team's patience and expertise really stood out, and I appreciated their fast and efficient communication. My invoices are now working perfectly, and the spam notification issue has been completely resolved. Highly recommend their service to anyone looking for reliable and professional support!

Excellent customer service, very quick and efficient.

Sufio is a such a great app and the team behind is superb! They are not only experts at code, but also experts at anything related to invoicing and accounting. Very satisfied with the service, feels like my business is in good hands!

I recommend Sufio for customer invoicing. The invoices can be adjusted to suit your needs, thanks to the very responsive technical support.

sehr leicht zu bedienen mit vielen Möglichkeiten

All products on my Shopify site are set in Turkish Lira. However, Sufio invoices display the products with a Euro symbol. The amount is correct, but there is a Euro symbol instead of TL. How can I fix this? Can you please help?

Such a great bit of software. Such great value for money!!! The best part is there are some custom automations that can be done to give the right customers the right docs they need!!!

Dr. Direct Retainers

2024-07-09

United States

Sufio is hands down the best invoice app for Shopify. Extremely easy to setup, and any customization needs their support team will help you build out. Highly recommend this app.

Lucy and the team have been so helpful with every request. Sometimes we can be annoying with requests and they are very patient with us and never fail to fix/fulfil what we are wanting to change.