Ariel's Jewelry
2023-08-02
United States
Love the app and the customer service! integrates beautifully with Shopify, very easy to use and manage. We're delighted to hear that you love our app and appreciate the level of customer service we provide! Integration with Shopify is designed to be seamless, and it's great to know that you find Subify easy to use and manage. If you ever have more questions or need assistance with anything related to our app, please don't hesitate to reach out. We're here to ensure your experience continues to be smooth and enjoyable. Thank you for your support and choosing Subify!
L’hermite
2023-07-31
Canada
The customer service is very efficient and kind. Setting up the subscription plan was easy and pretty straightforward. New to the subscription world but so far enjoying it. Thank you for your kind words and for sharing your experience with setting up your subscription plan using Subify! We're delighted to know that you found our customer service efficient and kind, and that the setup process was easy and straightforward. Our goal is to make the transition into the subscription world as seamless and enjoyable as possible for our users. Welcome to the exciting world of subscriptions! We're thrilled to have you on board and are here to support you every step of the way. If you have any questions, need further assistance, or have feedback as you continue to explore, please don't hesitate to reach out. We're committed to ensuring your continued enjoyment and success with Subify. Thanks again for choosing us and for your positive review!
Lily Papers Library
2023-07-23
United States
Melika has helped me set up my subscription service for my website with great patience and care, I'm so grateful to them and their team for the support in getting this launched! We're delighted to hear that Melika and our team provided you with great patience and care while setting up your subscription service for your website. Your success is important to us, and we're here to assist you every step of the way. If you have any more questions or need further support as your subscription service continues to grow, please don't hesitate to reach out. Thank you for choosing us, and we look forward to seeing your subscription service thrive!
The Lazy Batch
2023-07-21
Canada
I just added this app to my site and the tools are very easy to use and the customer service I have received so far has been top notch. Melika changed some subtle details on my page to make it more cohesive and I was very impressed by her responsiveness and problem solving. They currently do not have a feature I was hoping for, but I was referred to another app that does exactly what I wanted to use along side Subify. Thank you! Thank you for sharing your experience with Subify! We're delighted to hear that you found our tools easy to use and that Melika provided top-notch customer service, going the extra mile to enhance the cohesiveness of your page. We're here to assist you and ensure your website's success. Thanks for choosing Subify!
VitaVida Naturals
2023-07-20
United States
I Migrated from Recharge to Subify as i was searching for a more friendly subscription app to capture subscriptions on landing page with some particular specifications on how the subscription is to be captured then i stumbled upon subify. It's been a back-and-forth efforts on both my side and theirs to get what i wanted and they made it possible. One great other thing noticed is that our subscription rates went up by 40% which is great to see, Subify definitely gained a happy customer. Their customer service are very response, however if you start to bother them a lot like i did, they all of a sudden tend to be "out of the office" irrespective of this,i am still satisfied i know how it feels to be bothered. We're absolutely delighted to hear about your successful migration to Subify and the impressive increase in your subscription rates. Knowing that our app not only met but exceeded your specific requirements is incredibly rewarding for us. The collaborative effort in customizing the subscription capture on your landing page is a testament to our commitment to flexibility and customer satisfaction. We're thrilled that these efforts have contributed to a significant boost in your subscriptions.
Bellini's Skin and Parfumerie
2023-07-19
United States
Super easy to use, and very helpful team! Mohsen helped me out with customizing my text so that it made sense for my store. Thank you for this, Subify! We're delighted to hear that you found Subify user-friendly, and we appreciate your kind words about our team's assistance. Our goal is to ensure our platform aligns perfectly with your store's needs, and it's great to know that Mohsen was able to help you customize your text to your satisfaction. If you ever have more customizations or questions in the future, please feel free to reach out. We're here to support you in making the most of Subify. Thank you for choosing us!
Leprd
2023-07-18
United States
Subify has been incredible to work with. I've used all of the other subscription apps and Subify by far has been the easiest and best to work with. Even though they are new I think that has allowed them to come in and already be more innovative than the competitors. The pricing is great as well! We're absolutely thrilled to hear such fantastic feedback! Thank you for recognizing the effort we've put into making Subify stand out in terms of ease of use, innovation, and pricing. Our team is dedicated to providing a superior experience, and hearing that we're succeeding, especially in comparison to other subscription apps, is incredibly rewarding. We believe being new in the market gives us the unique opportunity to approach things differently, and we're glad this resonates with you. Your satisfaction is our top priority, and we're continuously working to enhance our services and stay ahead of the curve. If there's anything specific you'd like to see in Subify or if you have any suggestions, please don't hesitate to share. We value your input as it helps us grow and improve. Thank you for choosing Subify and for your enthusiastic support!
Cook With JB
2023-07-11
United States
An amazing app so far and really good customer support! Definitely recommend. They are fast at responding to inquiries. We appreciate your kind words and recommendation! It's wonderful to hear that you've had an amazing experience with our app and have found our customer support to be responsive and helpful. If you ever have more inquiries or need assistance in the future, please don't hesitate to get in touch. We're here to provide you with fast and reliable support. Thank you for choosing Subify!
harpsandseb
2023-07-11
United States
WOW!! Top notch customer service when implementing this app on your website. I'm a small business owner, and know how important it is to have a great app and system for subscribe and save orders. I 100% RECOMMEND.
Hampstead Flowers
2023-07-05
Australia
Wow - so easy to navigate and get started. The support was excellent right from the start - Nareh was incredibly helpful and quick to respond. Highly recommend. We're thrilled to hear that you found Subify easy to navigate and that you had an excellent experience with Nareh providing quick and helpful support. Thank you for your recommendation! If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to ensure your experience remains positive and efficient. Thanks for choosing Subify!
BRDR BOXX
2023-07-05
Canada
Just in the process of setting up my shop/subscription box- and so far the product seems very intuitive. The customer service is exceptional, always willing to go above and beyond. Helpful, friendly, and knowledgably! Thank you for sharing your experience as you set up your shop and subscription box. We're pleased to hear that you find our product intuitive, and we appreciate your positive feedback about our customer service team. Our goal is to always go the extra mile and provide helpful, friendly, and knowledgeable support. If you have any more questions or need further assistance during the setup process, please feel free to reach out. We're here to support your journey with Subify!
Pureva
2023-07-04
France
bon service client, ils ont su s'adapter à nos demandes et trouver les bonnes solutions pour notre entreprise Nous sommes ravis d'entendre que notre service client a su répondre à vos demandes et trouver les solutions adaptées à votre entreprise. Votre satisfaction est notre priorité, et nous sommes là pour vous aider à réussir. Si vous avez d'autres questions ou besoins à l'avenir, n'hésitez pas à nous contacter. Merci d'avoir choisi Subify!
PDX Cookie Co
2023-07-02
United States
Great app with lots of functionality that we needed. Also, the onboarding process was very nice, they are incredibly helpful and responsive. We're pleased to hear that you found Subify to be a great app with the functionality you needed. Our team is dedicated to providing a helpful and responsive onboarding process to ensure you get the most out of our platform. If you have any more questions or require further assistance as you continue to use Subify, please feel free to reach out. We're here to support your needs and help your business thrive. Thank you for choosing Subify!
My Herbal Box
2023-06-29
United States
Finally a company with customer service who cares about getting the job done! I have tried for months to get recharge to work on my shopify store and with in minutes the customer service of Subify had my monthly box up and integrated with my website! They help you get the job done in minutes! This company is awesome! We're thrilled to hear that you had such a positive experience with our customer service team and that we were able to quickly and effectively help you integrate your monthly box with your Shopify store. Getting the job done efficiently is our goal, and we're delighted that you found our support awesome. If you ever need further assistance or have more tasks to accomplish, please don't hesitate to reach out. We're here to make your experience with Subify as smooth as possible. Thank you for your kind words!
Finca Koa
2023-06-28
United States
Excellent support! Melika helped us with suggestions and making the corresponding changes, allowing us to adjust the app much faster. It's fantastic to hear that Melika provided you with excellent support, offering helpful suggestions and assisting with the necessary changes to tailor the app to your needs more efficiently. Our team is committed to ensuring you can make the most out of our service with ease and speed, and Melika's dedication to your success is a perfect example of this commitment. We appreciate you taking the time to acknowledge her support. If you have any more adjustments or questions in the future, please don't hesitate to reach out. Thank you for your feedback and for being a valued user of our app.
DAM Health
2023-06-27
United Kingdom
Subify had all the features we needed to implement subscription products onto our site, but also customer support went out of their way to help us migrate from our previous subscription platform. I couldn't recommend Subify enough! Hearing that Subify provided all the features you needed to implement subscription products on your site, along with exceptional customer support during your migration, is incredibly rewarding for us. Our team is dedicated to making the transition as smooth and efficient as possible, and it's great to know we were able to exceed your expectations in this regard. Your recommendation is highly valued and motivates us to continue providing top-notch service and support. Should you need any further assistance or have additional requirements as you continue to grow with Subify, we're here to help every step of the way. Thank you for choosing us and for sharing your positive experience!
BRAV Endurance
2023-06-26
United Kingdom
incredibly helpful with setting up of the page and first set of products! no issue was too big for them and would very much rate the app and the customer sevice! We're thrilled to hear about your positive experience with setting up your page and your first set of products using our app! Our team is committed to ensuring that no issue is too big to tackle, and we're delighted to know we could meet your expectations in both the functionality of our app and the quality of our customer service. Your high rating and satisfaction with our service mean a great deal to us. We aim to provide continuous support and assistance, so you feel confident and supported at every step of your journey. Thank you for taking the time to share your feedback, and please don't hesitate to reach out if you need further help or have more products to set up. Your success is our success!
Jubilee's Pot Pies
2023-06-25
United States
Melika went OVER & BEYOND for me today, especially considering that I am on the free plan! She helped with customizing my widget to match my business and theme colors! Sooo satisfied with my customized widget and Melika answered all of my questions and even offered my a GREAT discount for the upgraded plan. I really appreciate their customer service! A++!! SO glad I downloaded this app! Easy on my end and will be easy for my customers in making changes on their end. Just wish the free version also had customer access to change delivery dates - but I'm sure in due time Subify will have that available as well. Thank you much! We're absolutely thrilled to hear about your positive experience with Melika and Subify! It's our top priority to ensure our users, whether on a free or paid plan, receive exceptional support. We're glad that the customization of your widget has matched your business aesthetics seamlessly. Your appreciation for our customer service and the functionality of our app means a lot to us. We always strive to offer value that exceeds expectations, and it's great to know that our discount offer for the upgraded plan was well-received. Regarding your feedback on the free version's feature for changing delivery dates, we truly value your input. It's insights like yours that help us grow and improve. We're constantly working on enhancing our features, and we’ll definitely consider this for future updates.
Ethikli Package-Free Goods
2023-06-24
United States
Excellent customer service, even for the free tier. This app took about an hour to set up, including working with their tech support - a small price to pay for a really nice subscription service. Thank you! Thank you for your positive feedback! We're delighted to hear you had a great experience with our customer service and found the app setup satisfactory. Your kind words inspire us to continue providing top-tier service. Thank you for choosing our service!
geistreich Akademie
2023-06-23
Germany
the support from nareh was world class in half an hour for our membership program all set up - the competitors apps deleted - now our new sales strategy can start - st.r from dortmund/germany Thank you for the amazing review! We're all high-fives over here knowing Nareh could get you set up so swiftly - half an hour, that's impressive! It's fantastic to hear our app is now an integral part of your new sales strategy. Greetings to Dortmund from all of us! If you need anything else or simply want to share how things are going, don't hesitate to drop us a line. Here's to your success! 🥳
burgeon-brand
2023-06-22
United States
Very helpful support team and friendly to work with! I think this is the best subscription app available for shopify. Thank you for recognizing us as the best subscription app for Shopify - we wear that title with pride! 🏆 Our support team is always here to assist with that friendly touch. Thank you for your trust and support; it means the world to us. Let's keep rocking the subscriptions together! 🎉😊
plagnifique.co
2023-06-22
Netherlands
Really helpful and super friendly customer service! The tool is easy to use. It is still in development since it's a start-up, but nice to see that the team keeps adding new features as they go. :) Thanks for your positive feedback. We're pleased you find our service helpful and our tool user-friendly. We're continuously improving and appreciate your support as we add new features. Thank you.
McQuaye Consultants
2023-06-20
Germany
Alle Erwartungen wurden getroffen und in Sachen "Kundenservice und -unterstützung" bin ich gar tief beeindruckt. Vielen Dank an das Support-Team und Customer Care Specialist Hasti! Beste Grüße! RMcQH
Demain, un savon
2023-06-20
France
Très à l'écoute et réactifs pour l'accompagnement et la mise en place de l'application. Je recommande
David Christopher's
2023-06-12
United States
I just started with Subify after researching a lot of other apps on the market for subscription services. This one seems to fit our store's needs the best. I set up my first plan, and I immediately had a popup from Melika in customer service checking on me and making sure that I had everything I needed to get started. She checked over how I had my product set up. She was very helpful and informative. I wish all apps had this kind of customer service. I can't wait to get started with this new app and see what happens. :) Wow, reading your review feels like a warm ray of sunshine - thank you so much! We're thrilled to hear that Subify has caught your attention and fits your store's needs after your thorough research. Our mission is to create a smooth and intuitive user experience, so it's wonderful to know we're on the right track. Big virtual high five to Melika, too! We'll pass along your kind words to her. Our team is dedicated to being there every step of the way, and we're glad to hear that our service stands out. As you dive into our app, remember, we're just a chat away if you need any more help. And we can't wait to hear about your journey and success with Subify. Let the adventure begin! 😊