Reviews for Subi Subscriptions App

The Juice Box Shop

2023-12-02

United States

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service. Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter. Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

Crew Supply Co.

2023-12-01

United States

Working well so far. Support is accessible. Wish there were more ways to customize the widget, but otherwise I think we'll be sticking with this app to power our subscription plan. We're delighted to hear that you're having a positive experience with our app and that you find our support team accessible and helpful. We appreciate your feedback regarding the customization of the widget. We're always looking for ways to improve and tailor our services to better meet our users' needs. Could you please share more details about the specific customizations you're looking for? In the app, there's a section called "need a feature?" Submit your idea there and we'll get right down to it.

NATSNACK

2023-12-01

Poland

The app is amazing! Easy-to-navigate, nice design and most importantly EXCELLENT, quick customer service. Would 100% recommend. Wow, thank you so much for your wonderful review! We're over the moon to hear that you find it easy to use Subify, with a design that resonates with you. It's especially heartening to know that our customer service has been excellent and quick in responding to your needs. Your recommendation means the world to us, and we're so grateful for customers like you. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Thanks again for being a part of the Subify family!

Nutrality

2023-11-30

United Kingdom

This is a great app which is relatively easy to set-up and has super walk-through videos. Customer support are amazing, very helpful and technically very competent. They walked me through some of the settings. I highly recommend this subscribe and save app. Thank you so much for your glowing review and high recommendation! We're thrilled to hear that you found the setup process for Subify straightforward and our videos helpful. Our team puts a lot of effort into creating resources that make the experience as user-friendly as possible. Your compliments about our customer support team are particularly appreciated. We take pride in offering not just helpful but technically competent support, and it's great to know that they were able to guide you through the settings effectively.

Tommy Finch

2023-11-29

Australia

Great app, easy to use and great customer service Nareh was so helpful! Thank you so much for your wonderful review! We're thrilled to hear that you find our app easy to use and that you had a great experience with our customer service. A special thanks for highlighting Nareh's helpfulness – we'll be sure to pass along your kind words to her! At Subify, we're committed to providing an intuitive app experience coupled with top-notch customer support. It's feedback like yours that keeps us motivated to maintain high standards. If you ever have more questions, need assistance, or have suggestions on how we can further improve, please don't hesitate to reach out. We're here to help and always eager to hear from our users. Thanks again for choosing Subify!

Heal Thrive Dream Boutique

2023-11-29

United States

This app has it all - great features and even better support. 10/10 would recommend! We're absolutely delighted to hear that you're enjoying both the features and support of our app! Knowing that we've been able to provide a service that meets your needs so well is incredibly rewarding for us. Your 10/10 recommendation means the world to us. It's our goal to ensure every user has a great experience, and feedback like yours helps us know we're on the right track.

Thorsten Havener

2023-11-29

Germany

Für unser Abo ist diese App eine echte Erleichterung. Kann es nur jedem empfehlen, der Abos anbietet. Vielen Dank für Ihre positive Bewertung! Wir freuen uns sehr, dass unsere App eine echte Erleichterung für Ihr Abo-Geschäft darstellt. Es ist unser Ziel, eine nutzerfreundliche und effiziente Lösung für Abonnementdienste zu bieten, und Ihr Feedback bestärkt uns darin. Wir schätzen Ihre Empfehlung an andere, die Abonnements anbieten, sehr. Wenn Sie weitere Unterstützung benötigen, Fragen haben oder Vorschläge zur Verbesserung unserer App haben, zögern Sie bitte nicht, uns zu kontaktieren. Ihre Zufriedenheit und Ihr Erfolg sind uns sehr wichtig. Danke, dass Sie sich für Subify entschieden haben!

LuxeMED

2023-11-27

Australia

Great app, customer service is very quick, helpful and efficient - after hunting for weeks for a good subscription app I stumbled upon Subify. I was lucky enough to have started a chat with Aliya, a very helpful person that helped us so quickly! Thank you again! We're so pleased to hear that you've had a great experience with our app and our customer service team! It's wonderful to know that our efforts to provide quick, helpful, and efficient support have made a positive impact on your experience with Subify. We're especially glad to hear about your interaction with Aliya. We pride ourselves on having a dedicated team, and it's always rewarding to hear when a team member has gone above and beyond. Your kind words will be passed along to Aliya as a testament to her hard work and commitment to helping our users.

Quality Blends

2023-11-24

Spain

He provado varias aplicaciones de subscripciones y creo que Subify, es de las mejores, sobretodo por que la puedes comfigurar en Español y en muchos idiomas más. Es un plus, que otras aplicaciones no tienen, es de facil comfiguración y muy intuitiva. ¡Muchas gracias por tu comentario positivo! Nos alegra saber que encuentras Subify como una de las mejores opciones, especialmente por su capacidad multilingüe y facilidad de uso. Seguiremos trabajando para ofrecer una experiencia aún más intuitiva y accesible para todos nuestros usuarios.

Jim Charles Shoes

2023-11-24

United Kingdom

Very good app. Looking forward to getting started. Special mention to Yasaman who was very helpful - nothing was too much trouble. hank you for your kind words and for choosing Subify to get started on your subscription journey! We're thrilled to hear that you're looking forward to using our app and that you've had a positive initial experience with our team. A special thank you for mentioning Yasaman. It's wonderful to know that she was very helpful and made your experience smooth and enjoyable. Our team members, like Yasaman, are dedicated to ensuring that everything fits in place for our customers, and it's gratifying to hear such positive feedback about her service.

Japanese Liquor Exchange

2023-11-23

Japan

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think. Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you. We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

BS shop

2023-11-23

France

Trés complet, merci Aliya ! Merci beaucoup pour vos gentils mots! Nous sommes ravis qu'Aliya ait pu vous aider efficacement. N'hésitez pas à nous contacter pour toute autre question.

Julia Ericson

2023-11-21

United States

Customer Support is excellent. I've tried a lot to figure out an way to setup an specific subscription. But it didn't works. Contacted Subify's support they helped in just 10 mins. Lol. Crazy Team. Thanks you We're absolutely delighted to hear about your positive experience with our customer support team! It's our goal to provide prompt and effective assistance, and knowing that we were able to help you set up your specific subscription in just 10 minutes is incredibly gratifying. Your kind words and the 'Crazy Team' compliment are greatly appreciated. We pride ourselves on being responsive and efficient in addressing our customers' needs, and feedback like yours is a wonderful affirmation of our efforts.

Kedi Labs

2023-11-08

United States

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products. Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

Sole Wash

2023-11-08

United States

Subify Live Customer Assistant has been A+. Timely and Effective. The app has been easy to install and navigate. I currently have the free plan and it provides a lot of options. I'm excited to annouce the subcription to our customers. It's great to hear that you found the app easy to install and navigate. We strive to ensure a smooth user experience, so your feedback is incredibly valuable to us. Knowing that our free plan offers a range of options that meet your needs is exactly what we aim for. Your excitement about announcing the subscription service to your customers is contagious! We're thrilled to be a part of this journey with you and look forward to seeing how Subify helps grow your business. If you have any questions or need further assistance after you make this announcement, please don't hesitate to reach out.

Venus Bustier

2023-11-07

Italy

A truly easy and convenient app to use! But the thing that pleasantly struck me was the assistance ALWAYS present which solves all problems! Really recommended :) We're especially delighted to know that our assistance has been a standout feature for you. Providing quick and effective solutions to any issues is a top priority for us, and it's wonderful to hear that we've been able to meet your needs in this regard. Thank you so much for your recommendation and for taking the time to share your experience.

Relevō Technology

2023-11-06

Denmark

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify. We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify. And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

Sakura Toyland Wholesale

2023-11-02

United States

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%. We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off. Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

Familoop

2023-11-01

Austria

Super app. Super support. Wow! Thanks!

Science Genics

2023-11-01

United States

It's good, but please add a subscription migration option from other apps like WC etc Thank you for your positive feedback and valuable suggestion! We're always looking to improve Subify and make it more versatile for our users. Currently out migration is available for Shopify apps but we're happy to pass this along to our development team for consideration.

Stretch Mx

2023-10-29

France

Très bien, le service client est au top ! Merci beaucoup pour votre commentaire positif! Nous sommes ravis d'apprendre que vous êtes satisfait de notre service client. Chez Subify, nous nous efforçons toujours de fournir un service de la plus haute qualité à nos clients. Si vous avez d'autres questions ou besoin d'aide, n'hésitez pas à nous contacter. Votre satisfaction est notre priorité!

SoapyMania

2023-10-24

United States

It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements. Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement. It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.

The Color Palette Studio

2023-10-23

United States

I have been absolutely thrilled with Subify. To give some context, I created my first subscription and was originally signed up with a different subscription app (the 'big one' from the app store). The NIGHT BEFORE my big launch, I realized that the other subscription app wasn't working properly in my store. I decided to switch to Subify 8 hours before my big launch. Their customer service team was INCREDIBLE and was helping me in real time. Their support was 11/10- everyone was extremely informative and helped me set up my account in just 2 hours. My launch was sooooo easy and after 3+ weeks of using Subify- I'm thrilled with the results. It's truly the best subscription app on the Shopify app store. My customers love it and I've had no problems with the integration to my store. If I could give Subify 6 stars, I would! We are absolutely delighted to hear about your wonderful experience with Subify, and we're thrilled that we could be a part of your successful launch! Knowing that you switched to our app just hours before your big moment and everything went smoothly is incredibly gratifying for our team. Your kind words about our customer service team mean the world to us. We pride ourselves on providing real-time, informative support, especially in critical situations like yours. It's fantastic to hear that our team's efforts enabled you to set up your account swiftly and effectively, ensuring a seamless launch. As a fun fact, we just finished our 2023 recap and learned that on average, it takes 7 minutes after installation for merchants to set up their first subscriptions! and we're really thrilled to have created such easy set-up experience.

Buttercup Candle Box

2023-10-19

United States

I have been using subify subscription for my shopify website and subscription service. This is extremely user friendly, the chat function is EXTREMELY helpful! Great customer service! Your compliments regarding our customer service are greatly appreciated. We strive to provide the best support possible, and it's rewarding to know that our efforts are making a difference for our users. Thank you for taking the time to share your experience. We're committed to continuing to provide top-notch service and support. If there's anything else we can do to assist you or if you have any suggestions, please don't hesitate to reach out.

Ermana Natural Skincare

2023-10-16

United Kingdom

Straight forward and easy to use with first class customer service We're thrilled to hear that you find Subify straightforward and easy to use, and we're even more delighted to know that our customer service has been first class in your experience. Our team is dedicated to creating an intuitive product and providing top-notch support, so your feedback is a wonderful affirmation of our efforts. Thank you for taking the time to share your positive experience. We're here to continue providing you with excellent service and an easy-to-use platform.