Reviews for Stocky

Works great for receiving product with a bar code scanner, printing price label and generating purchase orders. Rarely had any down time

getting this message 503 Service Temporarily Unavailable I'm paying two members of staff for the day to do nothing

App doesn't pick up all costs associated with some products rendering it completely useless for tracking inventory costs. In addition I spoke with someone at Shopify a couple months ago promising some sort of fix but haven't heard anything since.

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Stocky is absolutely a piece of garbage. Constantly down, orders won't sync up properly, how are we supposed to run a business like this?

This app is frequently not working, slow and buggy which means I can't get my job done. I've had trouble with it for three days in a row. I'm writing this review because it's currently giving me a 504 error and I have nothing better to do.

Server DOwn many times during the day. We cannot make Purchase orders when we want to.

I am fighting to get Stocky to work with the DYMO required label printer. Is Stocky REALLY the only app that helps you receive products and prints labels? This is what I was told recently- " I was checking here and the newer models of DYMO Label Writer printers such as the 550 and 5XL do not work with the older DYMO Label Software. They only work with DYMO Connect for Mac, which is not compatible with Stocky as the web service was removed from the software. Note that this is a limitation from DYMO and not a decision Shopify has made." In response to shopifys reasonse below. Your technical support is the one who informed me that the Dymo printer required to use the stocky app is not compatible. Stocky all will not recognize the label attributes from the new dymo software.

Latest update removed the ability to create builds for manufacturing product. The only reason to even use the app. Dumb dumb dumb.

I'm pretty much done with this app. I've been using it for 3 years. When I print off an in-stock inventory report any new products ordered and received have no cost listed (but the P.O. was created and received in Stocky complete with prices) I went to another report and was able to click and enter cost for the products. There was no save button and typically Stocky saves automatically. I printed a PDF and there were no costs listed despite having entered them. I "updated" and all the costs I had entered on the screen disappeared. I checked my settings and Stocky is apparently syncing with Shopify so there shouldn't be an issue as Shopify has costs entered for each product. I'll look to see if there is a Stocky specialist but it may be time to find something else.

I tried to use it and found that it did not accurately reflect low inventory counts .. many out of stock items don't even show up unless i search by the variant that i know has zero in the inventory. It is supposed to make ordering easy. Not. I uninstalled it after trying to use it for a month.

BEWARE, shopify Ruined this app by buying it. I used to pay $50 a month for Stocky before shopify bought it and it was worth it for the amazing customer service. There have been zero changes or updates, and the shopify customer service team doesn't even know how to use the app, so they can't help with anything. As others have mentioned, the forcasting feature isn't accurate. Plus there's no way to see which products are on order easily. Products are virtually impossible to edit individually- in order to update a cost I have to go into the supplier, find a product and edit. I have products that are carried by multiple distributors and have to assign each product to each distributor individually, a 7 step process per product, per distributor. suppliers --> choose supplier --> settings --> manage products --> assign products --> search --> add selected products. I miss Seb from Stocky!

A veteran user of Stocky since 2017 (when it was privately owned) it's been a vital part of our business. Although the user interface is a little dated it's highly functional and it's great and easy for raising POs for suppliers. The only downside is the forecast feature is sometimes not the most accurate needing tweaking which is most likely down to my own user settings otherwise, it's a great app, highly recommend it.

We have 8 brick and mortar locations, the app make it using for forecasting inventory needs at each of our locations, creating purchase orders based off a set criteria that you set and creating transfers between locations. It appears to be doing a good job that. I tested out the app a few years back and got frustrated with it and stopped using it. Thought I would come back and give it a try again. So far I am happy with it. However, there are some areas that need some improvement to make the app better. - I like the fact that it has a way to print barcodes based off purchase orders and stock transfers. However, it's only limited too Dymo printers. We use a Rollo at some of our locations. Would like to see more flexibility there. - When creating purchase orders and stock transfers based off suggestions, I would like to see a filter added to say "Show Minimum Re Order Stock Required". For example, ff we 1000 SKUs I don't want the purchase order or stock transfer suggestions to show me 900 SKUs that require us to order just one. It would be nice to set a minimum amount to be displayed on the purchase order or transfer such as 5 or 10 or whatever number we want. Because now, I have remove all the 900 SKUs individually by clicking the trash can icon to the right that I don't want. Or if this is not doable then add a checkbox next to all the SKUs on the purchase orders and transfers to allow me to select the 900 and hit remove. --- Also products are showing up when running the suggestions that are stocked at the location. Our team is open to working with Shopify to help make this a better app. It's a win - win for everyone.

Garbage App. Shopify buying your app is the kiss of death. Mean's you'll never see an update or bug fix ever again. Reviews are filled with bad experiences and the app is missing core functionality like being able to apply different shipping costs to the COGS. If I buy 100 feathers and 100 bricks, the shipping cost will be evenly split across 200 items and there is no way to easily custom tailor these costs. It hasn't changed for the past 3 years. No improvement. Shopify is negligent at best.

Useless at the moment as it doesn't even open within the Shopify POS app, have to open in Safari and in there barcode scanning doesn't work.

For being free(I have Pro sub) it is a great app. I used to use Inventory Planner paying over $400/month for forecasting and purchase orders. I own and operate 4 Retail Locations and Online Store. The feature to allow Creating Purchase Orders with Forecasting for individual store is a winner. I get more accurate reorders/stocking per store. I noticed this app gets a lot of flack however for my use case it is working perfectly for me.

I have been using stocky for 2 years. I believe is a great tool, but when Shopify pretends that in order to have a look at a simple sales report and see the total, I have to do my own calculation excel sheet and formulas when Im paying Shopify plan + Shopify POS pro, it gets me out of my nerves. Too bad shopify!!! Shame on you on this one

We switched to Stocky so that we wouldn't have to use different inventory systems for our website and brick and mortar. While some functionality is useful, there are some major issues. Our biggest has been that Shopify is refusing to fix a bug that makes every item show up on POs for any location, even if the item is only sold at one location. This has been immensely time-consuming and has led to us spending significantly more time on inventory management than is necessary. Buy beyond that, it was very frustrating to hear from Shopify that they're not planning to fix it at all. This clearly communicates to me that they don't actually care about our experience, and is very disappointing. I would not recommend going through the trouble of getting started with Stocky.

So, I rarely place a negative review but this time I just have to share. Months later, Shopify just doesn't seem to care to resolve the issues so time to share. Sorry in advance for the long post. I am busy just like every other shop owner out there so I am super not happy with having wasted so much time trying to set up things like the barcode scanner, label printing when receiving orders, etc. only to never have the issues resolved. Stocky has tons of potential but is VERY POORLY SUPPORTED. Don't bother asking their support for help shopify first liners have to idea it is now a shopify app (not new news) so after to argue with the agent, they ask their manager and finally they are forced to try to help you. But honestly if you spent an hour on the app you would know more than their agents. Every answer gets escalated then nothing. Sometime you get an email of instructions but no actual help beyond that.

App was working good until we had to receive a partial purchase order from a vendor. Yes, we were able to receive quantities partially, but then Stocky doesn't allow us to record this invoice of a partial purchase order. What should we do if 90% of the PO we make are received in several shipments? Also, not having a dedicated customer service team makes it a time consuming task to ask little questions.

Fails to sync correctly albeit constantly manually syncing. Reporting is awful and required to go through numerous different reports to find information. Costs incorrect when using bundles (records stock cost at child and parent part). Poor support from service team.

Worst app on here, do not use for inventory. 0 stars No customer support whatsoever, messes up your inventory just sitting there.

Stocky is a work in progress. - Cost syncing isn't automatic, but that is for the sake of flexibility in your accounting. The manual syncs are good enough. - "Incoming inventory" in Shopify does not acknowledge incoming Stocky purchase orders with an estimated receiving date. At time of writing this is an impossible feature request because there is no API available to perform the update. - Shopify support staff are not familiar with Stocky. It's getting better as time goes on, but at the time of writing it's still not perfect. Just read the documentation. - Stocky & Shopify tax rules for products don't sync. - Stocktakes (i.e. inventory counts) are treated exactly like purchase orders. Some will like it, some won't. I wish there was better barcode scanner support. Perhaps this is a criticism of Shopify rather than Stocky. You have to read the documentation to get value out of this app. Ultimately it's worth it.