Reviews for Stamped Product Reviews & UGC

Great functionality, easy to use on any store and above all top notch support for any kind of question you might have. Must-have app for sure

Excellent app with excellent service. I had an issue with translation, but it was solved immediately.

We have stamped.io installed on both of our websites, and each time we have needed to ask for help with something, the response time and customer service has been absolutely fantastic. We have tried other review apps previously, but would now only ever use stamped.io Highly recommend.

This app is amazing! It shows "Verified buyers" and their reviews, so people KNOW they are honest reviews and not something someone makes up. It is amazing! It has definitely increased my sales volume, not sure why I didn't have this app from the beginning! Great job guys!!

Excellent app - even in the free version - and excellent support too. Had several customization suggested from the cool support team.

Be Monogrammed

2019-10-12

United States

Love the app. I recommend to anyone who wants to collect professional looking, accurate and verified reviews, including the ability for your customers to upload photos of their product. Staff are extremely helpful and respond as promptly as any app developers I have dealt with.

Very good customer service. They reply fast and can code into your theme if necessary. To really support your sale the app need the first paid package so you can add pictures to customers review.

We can already see the new progress on our store after 1 week of having the app installed, Ivan Ong is great and has helped us every step of the way

The best review app for me. Lots of functionality and always super fast customer service. Highly recommended!

I've been using this reviews app for many years and I really like the options it offers (such as the full page reviews, the product reviews badge, and the all-reviews carousel that I can place on product pages, home page, or almost anywhere else I want) and the support from Tommy at Stamped.io is amazing. He's always helpful and quick to respond. Thank you for a really great reviews app!

Renee Taylor Gallery

2019-10-10

United States

This app works great and is priced much lower than the competition. My product star ratings show up in Google Shopping. The only thing it doesn't do is Google business ratings.

I had one of the best support experiences ever! Thank you very much Ivan. Your support is great. Finally review stars of product pages showed up in google snippets.

Prompt assistance with support requests, as well as being one of the best review apps on Shopify. Highly recommended!

I got this app to send review request emails. It does that and so much more. It also includes in store reviews which is awesome. So I don’t need the seperate Shopify reviews app. The team at stamped.io were quick to help me tweak a few colours and template settings to match my store. Very happy with the support from Tommy and Ivan first class.

Great program so far - Biggest shoutout goes to the customer service team! They fix issues quickly with clear and concise communication. Can't ask for more! Very satisfied

Great app, easy to use and quick and efficient customer service. Highly recommend. This app has been an effective way to encourage my customers to leave a review about their purchases on my site.

We just installed the stamped.io app on our dog collar and leash story and love it. Super easy to install and a large percentage of our customers are now leaving a review. They appreciate the simplicity. Pricing is also reasonable. Thumbs up!

THEMAGIC5

2019-10-08

United States

we're using this app to enhance conversion on product page and drive traffic to website. furthermore we've integrated stamped with smile, which works well but it would be great if the smile integration was a bit more intuitive.

AH-MAZING customer service. I needed some help moving my stars around and Tommy the Wizard was straight onto it within minutes. Never before have I experienced tech support of such a high standard - It's L.O.V.E.

Charliemadison Originals

2019-10-07

United States

Easy to set up and I love that I can customize the way the widget displays. I had a few questions when I installed the app and the team at Samped.io was quick to respond and fixed a small coding issue right away. I definitely recommend this app!

I was looking for an app that would help me send emails to my customers with the exact products they purchased so they can easily review them. Its only day 2 in my free trial and I already have a review. Yay! I had some issues importing my old reviews into Stamped.io but when I contacted customer service, it was instantly fixed for me. They also updated my reviews widget as soon as I asked them about it. I'm impressed with the customer service and the app functionality thus far.

What I enjoyed: 1. The support: the support is simply phenomenal. They do a great job helping you with your request. I was really satisfied with the level of care I received. I think customer support is super important because when adding a new app there are often times a learning curve. The supporting staff makes that learning curve easier to climb. 2. The instagram curation and check-out micro-reviews are huge for our store because right away we were able to gather user generated contents since we have a crowd on Instagram. What I did not enjoy: It's not necessarily what I did not enjoy, but rather what could be improved. 1. It will be helpful to have a video conference / training session from the support team. It will speed up the onboard process since sometimes issues are just easier to express over video or screen share. 2. I think the layout builder could be a little better or have more feature. For instance, the reward reply email didn't have the option to add in the company address. I contacted the support team to put it in. To me it's important because every email should comply with CAN-SPAM Law. 3. Having a UI where user can input their own pre-header would be nice since those things can improve open rate. Again, these are features that are nice to have since they are available in Klaviyo (we use Klaviyo as our ESP), but from development point maybe it's difficult? Overall it's still an easy5 stars because I respect companies that devote their time in their customer support. Lots of softwares and tools now can do the same thing, but when it comes down to it, who can provide the best support is the difference maker to me.

Update: I finally got ahold of the correct person and they were able to get my issue resolved within a few hours. The issue turned out to not be a problem with my (product_id) data but a cache issue with their servers. Thank you very much for stepping in and figuring out what the real issue was and getting it resolved. You provided great customer service. I've used this app for a while and the support used to be really good. I've had a issue for a week were reviews imported just don't show up on the product and if I search for the product_id I can't fined them. I've been emailing back and forth with support and they won't really look into the issue. just telling me that the reviews have been synced or sending me a document telling me how to reassign reviews to other products. The support for this app used to be great but once it starts taking over a week to get help its not use-full anymore.

Skout Organic

2019-10-04

United States

Awesome app for reviews! Really easy to set up and very easy to use. Highly recommend to any business owner

Many thanks for a great and free product! I use this app to get reviews of my products in my online store. I especially like that it will send an email to customers asking them to review a recently purchased product. I had an issue with one of the features but was able to resolve with the assistance of Stamped,io support team. They were very quick to respond to all of my emails and pleasant to deal with.