Reviews for Spocket: USA & EU Dropshipping

Spocket offers amazing possibilities, and very helpful crew! Looking forward to use it every day! Love it!

Spocket is spot on! No auto-bot generic support via chat! Quick, quality responses to questions about processing and shipping times for drop ship product in the US. I wasted time clicking around on other competitor websites. I'm new at this, so having a real person respond was very reassuring. The rep even helped me find products that I was looking for by sending me direct links. My only regret is that I didn't start with Spocket first!

I started an online Department Store and any small business owner or start-up knows how much time and effort it takes. One of the last things I wanted to do was start writing my own product descriptions (it takes a lot of time), and finding quality products to list can seem overwhelming. While Spocket does have products with minimal descriptions (some people prefer it), they also value your time and know you can use all the help you can get. They've created personalized collections for me that are tailored to my page and style. The customer service and assistance alone is worth any subscription cost. I'm glad I decided to stick with Spocket and see what they have to offer. I don't think you'll be disappointed either.

The customer support is spot on for Spocket, and the product selection is actually so awesome now compared to their early beginnings. I can't wait to get started!

The application is very easy to use - upon signing up, I was able to navigate the platform with ease and start adding products to my Shopify store. I also enjoyed the variety and quality of the products that the application provides retailers.

Love the app. US Products are nice to add to your store. US Products are nice to add to your store.

Spocket is amazing, has a large catalog and very easy to use. If you find your perfect niche, it's the perfect tool to succeed! highly recommended!

It said 7-day free trial so I accidentally bought the annual plan instead of monthly and they charged $348 and would not give my money back. I called them within 5 mins of making this mistake but they wouldn't budge. I explained to them they don't have any products that I could put on my store (toddlershoeoutlet.com) and all the prices are super high you can barely make a profit. Here is an example of how they are scamming you. Product shows as US supplier but just another Chinese product. Their supplier are DROPSHIPPING to YOU. :-/ https://toddlershoeoutlet.com/pages/spocket-scam

This app is easy to navigate and you can find a lot of great products. It has unique product descriptions and beautiful pictures taken too.

I've not started using yet as the prices plus shipping seems too expensive to make a decent profit...

It is great. It has helped me so much so far, I am hopeful that it is going to get me some actual sales. So fingers crossed.

They have helped me and supported me until now. I love their customer service and how easy they are to use.

i used this app and its help me alot with my store , its so easy to use this ! i love it i love it it

So far so good!

Only had a brief look while using the free trial. The catalog is not very extensive and some of the products look much worse than the Chinese counter parts. I was mainly looking for 'made in USA' products but there not that many. Even when you find something different that stands out and its in 'made in USA' category it clearly states that outside of USA will ship from China. If you want to open a fashion/clothing shop it could be useful as you can advertise very quick delivery compared to China and the clothing categories seemed to have more products. Later edit: great customer support - received a call from Spocket to discuss my review. Because of that i added one star to my initial review. They will also send me an email after they are reviewing my store to see what suppliers they can recommend for me.

This Company LIES I was going to use this until I read one of the "success stories" on their blog and realized it was actually a FAKE story. When the supposed owner of the store in the case study replied to my comments, she dismissed my inquiries admitting that she didn't write the article, although the entire thing is written in 1st person as if she DID write it...which in itself is very misleading. She also couldn't even provide me with a business email from her store, to verify the story is true...and instead told me to DM an IG account that looked obviously fake (made just 2 weeks ago with only random indian guys as followers). For all I know this app may work, but I'd rather not work with a company that lies and makes up success stories to get people on their platform.

I found the products and the chat tool to be what you might expect. Unfortunately, I ran a test order to see what a customer might receive and the item sat for over 12 days with no more information than a label had been created. Via chat I worked with the Spocket team to finally receive the item and when I opened the package, I was nearly in tears. The item was not as described or pictured, the product was poorly constructed and now I am having a hard time trying to find how you can make a return. Not feeling warm and fuzzy over this whole experience. If this item was for a customer, they would surely NOT BUY from me again. I am considering to cancel the Spocket app and ask for a refund because my customers are looking for excellent products and communication / tracking on items when they are ordered. I am not confident at this point that I can trust Spocket with my customer orders.

Only had the app for a few weeks, but everything has been great. Have made some sales from Spocket and the wide range of products they have to offer. Only thing I wish is that when importing over it would have some verbiage to help you in the description. You for sure should try the 14 day free trail so that you can see the great products that they have.

I love the easy usability of this app and the selection. Prices are a tad higher, but it is worth it for the quality. Would like more shoe options!

Products do not include shipping weights. Shipping costs are not pushed to customer..Bulk editing is not available. disappointed thus far. that I now have to edit 2100+ product individually and guess shipping weights so that my business doesn't lose money

very easy to configure and importation is very user friendly. I would recommend this app rather than most common

I use the app for my beauty and cosmetics dropshipping business. Love the quality brands and products they offer. Customer service is exceptional.

I was using the free basic trial and fell in love with the quality of products here. I've made a few sales and decided to go to upgrade. I am enjoying the ease of using Spocket. From adding products to my shop through shipping, it's incredibly easy and stress free! It's the only place I will order for my shop!

Spocket provides many options for in U.S. shipping and that value is a tremendous benefit to small businesses like mine. The customer service at Spocket has been very helpful and responsive. As a fellow small business, please do set expectations that this is not a call center but reponsiveness has been very good as I'm multi-tasking during the day while communicating with Spocket via chat. The Spocket Customer Service model fits very well with my busy schedule and I get the expected results from Spocket. Spocket has been a great partner thus far. If your customer demands are reasonable, Spocket has been stellar in meeting any concerns and the customer service experience has been consistent and reliable. As I look to expand out to physical stores across the Midwest and NYC, I feel Spocket can be a trusted partner in crossing the finish line together. Sorry for gushing about them.

I used this app to expand my inventory. I love how easy this app was to I integrate with my acct. I would definitely recommend for anyone just starting out or look to add more quality products to their inventory.