Reviews for Spocket: USA & EU Dropshipping

products on app is like other similar apps that all are free or have free plan, too bad thing is have NO ANY IMAGE SEARCH OPTION!!! no any extra option and have no free plan, NOT RECOMMENDED

Great service! Marianne is amazing! Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Marianne made such a positive impression. We appreciate your support and look forward to serving you again soon. We're here for you! Happy dropshipping!- Eleanor 😊

I’m extremely disappointed with Spocket’s billing practices. I was charged multiple times within the same billing cycle – $59.99 for the Professional plan, then $99.99 for the Empire plan twice, without clear explanation. Shopify also charged me $99 separately, bringing the total to over 350 USD for a month. When I contacted Spocket support, they offered only 3 months of free service instead of a refund, even though the service didn’t add value to my store. After I questioned this further, they stopped responding to my chat entirely. I'm now seeing many other users reporting similar issues — unclear billing, overlapping charges, and dismissive support. I’ve had to escalate this to my bank to file a dispute/chargeback as well as Shopify. Thank you for sharing your feedback, and we're truly sorry for the frustrating experience you've had with Spocket. We understand how concerning unexpected charges and a lack of support can be, and we sincerely apologize for the inconvenience this has caused. Regarding the billing issues: multiple charges within the same billing cycle and confusion around plan upgrades are not the experience we aim to deliver. We’re currently investigating how this occurred in your account and reviewing our internal systems to ensure more transparent and accurate billing practices going forward. We're also very sorry to hear about your experience with our support team. It's unacceptable that your concerns weren’t fully addressed and that follow-up communication stopped. We are actively working with our support leadership to understand what went wrong here and to improve the consistency and responsiveness of our customer service. We value every merchant who chooses Spocket, and while we regret that we couldn’t provide the value you were looking for, we respect your decision to escalate the matter. If you're open to it, we'd still like to make things right and ensure a proper resolution. Please feel free to reach out directly at support@spocket.co, and a senior member of our team will prioritize your case. Thank you again for your feedback, it's essential to helping us improve. - Eleanor

Spocket has been the best help in launching my store. The platform is easy to use, the product selection is great, and the customer support team is quick and professional. Shipping is fast, especially to the US and EU, and everything integrates perfectly with Shopify. Highly recommended for any serious dropshipper! Wow! Thank you so much for the amazing feedback! 🌟 We’re so glad Spocket has been a key part of launching your store. It’s great to hear you’re enjoying the ease of use, solid product selection, and seamless Shopify integration. And we’ll be sure to pass your kind words along to our support team they’ll really appreciate it! Fast shipping and smooth operations are what we aim for, especially for our US and EU customers, so it’s awesome to know it’s making a difference for you. Happy dropshipping!- Eleanor 😊

There's 3 things I love about Spocket. 1. The products. They are high quality and at a very competitive price. 2. The UI. The UI is so smooth making it product pushes so seemless. It's not like other clunky platforms out there. 3. Customer Service. You guys are awesome! Keep it up. 5/5! Would recommend 120%. Thank you so much for the amazing review! 😊 We’re thrilled to hear that you’re loving the high-quality products, our smooth and seamless UI, and, of course, our customer service team (they’ll be so happy to hear this!). Your kind words and support mean the world to us. We’re here to keep delivering top-notch service and tools to help your business thrive. Thanks again for the 120% recommendation you just made our day! Happy dropshipping!- Eleanor 😊

love the app very easy to do Thank you so much for taking the time to share your feedback! We're absolutely delighted to hear that you love the app and find it easy to use. Making the experience smooth, intuitive, and enjoyable for our users has always been one of our top priorities, so it's incredibly rewarding to know that our efforts are making a difference. If you ever have any suggestions, questions, or features you'd love to see in the future, we're all ears! Thank you once again for your support. Happy dropshipping!- Eleanor 😊

I am active as a supplier on Spocket and have had a very positive experience so far. The platform offers good visibility for my products and gives me direct access to a large number of retailers worldwide. The upload process is clear, and communication with the support team has always been helpful and solution-orientated. I particularly appreciate the fact that orders are forwarded automatically and that the fulfilment process is efficient. In the future, I would like to see even more options for customising the product presentation and better filter functions for retailers, but overall it is a recommendable platform for suppliers who want to sell professionally. Thank you so much for your kind and thoughtful review! We're thrilled to hear that your experience as a supplier on Spocket has been positive and that you find value in our platform's visibility, streamlined fulfillment process, and responsive support team. Your feedback about product customization options and enhanced filter functions for retailers is incredibly helpful — we’re always looking for ways to improve, and suggestions like yours guide our development. We're grateful to have you as part of the Spocket community and look forward to supporting your continued success!Happy dropshipping!- Eleanor 😊

Honestly I didn't use much but I can say one thing, Team of Spocket is very very supportive. Thank You Thank you so much for your kind words! We're glad to hear that you’ve felt supported by the Spocket team. Our goal is always to be here for our customers, so it’s great to know we’ve made a positive impact. If you ever need anything in the future, don’t hesitate to reach out. We're always here to help! Happy dropshipping!- Eleanor 😊

the 5 stars is for the customer service, Marianne is excellent! helpful and patient to guide me step by step. Thank you so much for the 5-star review! We're thrilled to hear that Marianne was able to provide you with excellent service. She's truly a gem on our team—always patient and ready to help every step of the way. We'll be sure to pass along your kind words to her. If you ever need anything else, we're here for you!Happy dropshipping!- Eleanor 😊

Great products and customer service! Thank you so much for your kind words! We're thrilled to hear you’re happy with our products and customer service. Your support means a lot to us, and we look forward to serving you again soon! Happy dropshipping!- Eleanor 😊

Great and easy to use, highly recommend!!!! Thank you so much for your kind words! We’re thrilled to hear that you found it easy to use. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out. 😊Happy dropshipping!- Eleanor 😊

everything. its all in one!!!! Thank you so much for your wonderful feedback! We're thrilled to hear that you find everything you need all in one place. We truly appreciate your support and look forward to continuing to provide you with great service! Happy dropshipping!- Eleanor 😊

#1 drop shipping app to enjoy the stress free. Thank you so much for the fantastic feedback! We’re thrilled to hear that our app has made your dropshipping experience stress-free and enjoyable. Your support means the world to us, and we're committed to continually improving so we can keep delivering great service.Happy dropshipping!- Eleanor 😊

Spocket is making it super easy for me to sale online and grow my ecommerce business. Thank you so much for your kind words! We're thrilled to hear that Spocket is helping you grow your eCommerce business. It's always our goal to make selling online easier and more efficient, and we're so glad to know you're experiencing just that. If you ever need any assistance or have any questions as you continue to grow, feel free to reach out. We're here to support you every step of the way! Wishing you continued success with your business! Happy dropshipping!- Eleanor 😊

Love this app, has some of the best suppliers out there! It’s very easy to use and in my opinion has a good cost for it’s value. Thank you so much for your awesome review! We're so glad to hear that you're loving the app and finding the suppliers and ease of use to be a great match for your needs. We also agree that the value is key, and we’re happy to know you’re getting the most out of it. Your feedback means the world to us, and we’re excited to continue supporting your success! Happy dropshipping!- Eleanor 😊

Hello, John W. here, if you are serious about having a very lucrative successful dropship business then Spocket US & EU is as well as should be your #1 go to choice. Everything you need is provided as well as vetted suppliers, best selling curated products, and five star customer support. Sometimes you really do need to keep all your eggs in one basket! So what are you waiting for? go ahead, choose your plan and be in profit today! Thank you so much for your kind words and glowing review! We're thrilled to hear that Spocket has been such a great fit for your dropshipping business. We always strive to provide the best tools, products, and customer support, and it's wonderful to know that it's been helping you succeed. You're absolutely right—choosing the right platform can make all the difference, and we're glad Spocket has been your #1 choice. We look forward to continuing to support your success. Keep up the great work! Happy dropshipping!- Eleanor 😊

C’est super pour se laancer dans le drop Merci beaucoup pour votre avis ! Nous sommes ravis que cela vous ait aidé à vous lancer dans le drop. Si vous avez des questions ou besoin de plus de conseils, n’hésitez pas à nous contacter! - Eleanor 😊

It’s a great platform to explore and connect with my store. Thank you so much for your kind words! We're thrilled to hear that our platform is helping you explore and connect with your store. We’re committed to supporting your growth, and we’re excited to continue being a part of your journey. If you ever need anything, don't hesitate to reach out!Happy dropshipping!- Eleanor 😊

Customer service I would rate 10 stars, but product selection I would give a 4. Products are not always easy to find. I follow a lot of the viral trends on socials and I can't always find the products right away. Thank you for your thoughtful feedback! We're so glad to hear you had a great experience with our customer service – we truly appreciate your 10-star rating! We understand that finding trending products quickly can sometimes be challenging, and we’re always working to improve our product search and selection. Your input is valuable, and we’ll keep working on making it easier for you to find the products you need. Thanks again for sharing your thoughts! Happy dropshipping!- Eleanor 😊

Lots of product choices. Thank you for your feedback! We're glad to hear that you appreciate the wide variety of product choices available on Spocket. We strive to offer a diverse selection to meet all your business needs! Happy dropshipping!- Eleanor 😊

Fast Shipping: Spocket offers products shipped from local suppliers in the United States and the European Union, significantly reducing delivery times. High-Quality Products: Suppliers on Spocket are typically rigorously vetted, providing high-quality products suitable for discerning e-commerce store owners. User-Friendly: Spocket's interface is friendly and easy to use. You can conveniently search for, add, and manage products. Automation Features: The platform supports automated order processing and inventory synchronization, easing the operational burden. Quality Customer Service: Many users report that Spocket provides excellent customer support, able to answer questions promptly. Thank you for your positive feedback! We’re thrilled to hear you're enjoying our fast shipping, high-quality products, and user-friendly interface. We take pride in carefully vetting our suppliers to ensure top-notch items and creating a seamless experience for you. Happy dropshipping!- Eleanor 😊

Ive just started using Spocket. At first glance, it looks very well integrated to my store. More review later down the road!

Fashion Hut Jewelry

2025-03-25

People were very helpful and easy to deal with Thank you so much for your kind words! We're thrilled to hear that our team was helpful and easy to work with. We truly appreciate your feedback and look forward to serving you again soon! Happy dropshipping!- Eleanor 😊

Super easy to organize your business and optimize it ideally with this App, it explains the simplicity the business becomes to operate without the need of five employees at least. Amazing services you need to success Thank you for your fantastic review! We're so glad to hear that the app has made organizing and optimizing your business so much easier. It's great to know that it’s helping you operate more efficiently without the need for additional staff. We truly appreciate your feedback and are excited to continue supporting your success! Happy dropshipping!- Eleanor 😊

Great app Thank you so much for your kind words! We're thrilled to hear you're enjoying the app. Your support means a lot to us, and we're always here to improve your experience. Happy dropshipping!- Eleanor 😊