Reviews for SmartrMail Email Marketing SMS

I used this app to help get subscribers. really easy and works without any faults. Simple and was to use

Marketing emails are very easy to put together and save a lot of time. I like all of the template options too.

So far so good, the app was super easy to set up and the customer support was readily available. They even provided a free onboarding session to walk me through it and answer any questions that I had. My emails are going out as scheduled and look clean and professional. The only complaint is that I wish the opt-in email image area was adjustable, looks a bit small. otherwise no complaints so far.

UPDATE: My original email went out on Sunday so that explains the long delay, as they do not work on weekends, but when I was contacted on Monday I was very happy to learn they will make the changes and so I have increased my rating. In editing your customer list, there are no page numbers so going through the list to delete certain non-performing subscribers, you have to go through each page one-by-one to do the deletions (no way to do several at a time), and then it goes back to the very beginning. It can take a while if you have a large list. Otherwise we really like the format and how well it works and the templates are nice. Just signed up for a paid subscription 2 days ago as we wanted to send more emails beyond the free allowance and since then there has been 2 issues. There has been no customer service reply in 24hrs to an email about customizing the email, which we have since sorted out, but the other was enough to make me cancel my subscription. There is a notation and the bottom of the emails that reads "Get more sales with SmartrMail"!!! I was totally horrified to see this as a paying customer! We tried to sort out how to remove it as so far no reply to our last email. This footer notation doesn't show in the preview either, which was really sneaky, so it was not noted until seen in the email we sent ourselves. We finally found that there is a small notation on the design page footer that has a small checkbox that reads "include logo footer", which is checked by default and has no indication of exactly what it is. Very deceptive. Just beware everyone!

very helpful and easy to use for marketing tool such as email, , Newsletter etc...this app help you run your ads easily and quick it also help you engage with your customers.I highly recommend It.

I have been trying many different apps. But This one is a really cool one. It is very easy to install and works perfectly. I used it for a newsletter. I used Free basic and it's just wonderful. So easy, I did not have to use a support team or got stuck or anything like that. Installed, Created newsletter, and sent. It showed who opened, click, etc. Really Good App, Thank you to creators.

Nicolas and his team are very helpful answering your questions. Class A+++ service could not ask for more. Great app!

I've been a Smartrmail customer for years via another ecommerce platform (Shopify newbie, here!) and i can honestly say that i'm wildly impressed by Nicholas and the team. they're super responsive and thoughtful - often going above and beyond to assist my team and i. 11/10!

This app is great! Integrates nicely with Shopify and the customization is great! I also love how its easy to keep track of the amount I've made from emails!

Very quick to respond super helpful, the app itself is very user friendly and and straightforward definitely worth it.

Yasmine & Nicolas are a great deal of help! Awesome customer service & great with solving problems!

This is a pretty good free email app. We do not have anything else to compare it to but it works in the way we need it to. Love that it’s free until your email address book expands. For a growing company, that means a lot.

The app was easy to execute right away. The ease in navigating through the app to create and automate campaigns helps to get you up and running quickly and with piece of mind that you can increase subscriber engagement.

im a first time shopify store owner.. this app was super intuitive for me to learn on my own (and i know i'm just scratching the surface).. and customer service is REALLY quick at responding (shoutout to nicolas)

Excelente app, puedo programar el envio de mails rapido y facil me ahorra mucho tiempo y carga automaticamente mi base de datos de emails con la app

Great app. Much easier to use than MailChimp. Adding this app was a no brainer after seeing $3,500 in sales attributed to the newsletters during our trial.

ottima applicazione , abbastanza semplice da usare e personalizzare non metto 5 stelle perchè ancora la devo scoprire tutta comunque consiglio a tutti

Great app! Building campaigns is straightforward with good design elements. And the support team is super - timely, professional, knowledgeable and accessible -

Love this app its so easy to do and saves time no need to spend ages setting anything up, just select what products you want to add to your news letter and send to all your customers. EASY...!

Easy and fast to create emails, I love that you can get the pic and link by just searching. The chat is so helpful and the staff are all great. The really do their best to help with whatever you are needing. Highly recommend!!

It's really easy to use! I'm loving the simplicity as apposed to other more complicated services!! And it's already making me some money!

Really impressed with this app. All the email templates are so easy to use. The few questions I had (as I am very new to all this) were quickly answered and the team support is amazing. Really happy to have all my emails sorted out and on auto. Thank you!!

Responsive team. I had a few issues and they quickly resolved it - working great. Love it. Simple with lots of functions. Will upgrade to paid version when I hit the max level for free.

Just started but so far I think this app is great and the support team are really helpful. It didn't take long to get to grips with using the app and it makes emails quick and easy!

I really cant say enough good things about Shopify e-commerce tool, I am not joking when I say, my business has done 10-15x more business by using this product and tool than it ever did before. It is AWESOME - www.korbanth.com