Reviews for Smart Product Filter & Search

This app has caused our store to show "no products" in all of our collections about 10 times now. Each time, we are told they have addressed the issue and that it won't happen again. Unfortunately, it keeps happening which is forcing us to look elsewhere. When the app works, it is great, but if it is not, it completely ruins the entire website. The support is good when they answer, and they are on the other side of the world from us which causes the issues to take a long time to get resolved once we email them.

App is easy to use and set up. I encountered a few sync issues and I contact the support to assist with it, they are super helpful support, very happy about their quick solution!!

The app seems good so far, and the customer service is great. I would recommend this to anyone wanting decent filters.

very good, the support team is very nice, I have a problem with the plugin setting, they settled it for me very soon

Great experience with them - very responsive with any issues that came up. Would recommend to anyone.

Fantastic customer service! They're reliable, knowledgeable, and fix an issues or customization fast! I will be sure to continue using their great products and services.

LOVE this app for searching! It has so many filter options and is straightforward to set up. The customer support is also phenomenal, they were so helpful in getting the filters customized to my store's theme!

The app is simple to use and versatile. I had a problem and they supported me with quick assistance to solve it!

Useful app that allows filtering per collection instead of having to share filters with all collections. The customer support I was in contact with was helpful and quick to respond, however the guides that were found online could be improved with more information. A chat or call system to speak to customer support would also go a long way with the usage of this app.

I’ve used this app for over a year now and it works so well on my website. The personalisation is great and fits with my brand perfectly Their customer service is great too and any issues are resolved asap! I’d like to personally thank both Rosie and Helen for their help with a small problem I was experiencing

This app is great and we use it for all of our Shopify stores. It supports sufficient sorting rules that we need. I must say the app has made it incredibly easy for my customers to find exactly what they're looking for on my website, which has led to increased sales and customer satisfaction. One thing I particularly appreciated was the exceptional customer support. Helen is always there to help. She and the team are incredibly responsive and helpful whenever I had a question or issue, and went above and beyond to ensure that I was happy with the app's performance.

top support and app, best filter app far aways, all others apps were full of problems. will continue to use it

Lightweight Easy search module, the team helped make some fast changes. One of the best apps out there.

Very pleased with CS, they help me with all issue that I had, this app is a must for every ecommerce

We've been using this app for months and the customisation options are perfect for our requirements. Yesterday, we had a bit of an issue, but the support team replied very promptly and the problem was resolved shortly after – big shoutout to Rosie, Helen, and the rest of the team!

The app has excellent support. We needed some help with a customization. They got in there real quick and solved our problem. 5 stars.

Great customer service. Everyone has been super helpful to me every time I need assistance. Would 100% recommend this app to everyone! Thank you again!

Even if our inquiry is made at noon Japan time, they will respond immediately. Thank you for the breadth of your support team.

Fantastic & insightful support team. They responded immediately even though it was during their holiday season.

Excellent support provided if ever any issues- quick communication and response…thanks

The app has a user-friendly interface and intelligent algorithms that help you quickly find the products you're looking for. The filter options are customizable and make searching for specific products a breeze. The support team is awesome, always ready to assist you with any issues or questions you may have. They are responsive, knowledgeable, and go above and beyond to ensure that you have a positive experience using the app.

There are a few issues that pop up here and there, but support is great and responsive. Their IT team fixed every issue we had with the app. Highly recommended.

The filter looks great on my website and the app is packed with features. Any minor issue I've run into has been promptly handled by their IT team!

Had an issue with customizing some filters, the app was no longer working correctly with our theme. Reached out to support - it took a couple back and forth emails but they very much tried to fix my issues. Email them if you run into issues and they will get back to you. I appreciate working with an app that really tries to help!

We are very pleased with this app, a must for any retailer that need advanced and customized filters. Thank you for such a great app and most of all rapid suport!!