Reviews for Smart Product Filter & Search

Had trouble making it work at first but support was quick and effective! Helen fixed all my issues and I can’t wait to put the app in good use! Thank you, Helen!!

Extremely good support. Recommend filter for fast search and support

I recommend this app +++ and the support team is very helpful. Thank you.

Responsive and knowledgeable to resolve integration issues. Love the search results and customizable filters. Enhance better user experience for our customers.

The app does exactly what it says it does. It was easy to set up, and easy to use. The support team was very helpful, friendly, and quick to solve any issues. I recommend this app!

I would like to express my utmost gratitude for the assistance provided by your team. When I initially downloaded the app, I encountered several issues, but fortunately, I had the opportunity to contact Helen from your team. She patiently addressed each of my concerns and provided excellent support. Once again, thank you Helen for your prompt and reliable assistance.

All the functionality one needs to create custom filter options easily. This is a great app for Shopify stores. Customer support is also phenomenal. Quick to respond and quick to implement any changes!

Plugin really works well. Support was amazing, they helped me redesign my product page exactly how i wanted it.. Highly Recommended

Excellent customer service. At this point I am pleased with the app.

Great and quick support - above and beyond. Easily customisable, but if not just message them and they can help you out. Recommending to all of my clients with large inventories.

Amazing Service . Helen was able to set me up right away and help me any issues I was facing when I first set up. Highly recommended app

Good service! Helen helped me well and quickly!

This app is a must have with great features and even better support! We needed an auto part fitment with year, make, model with custom theme drop-down filter, which worked by using product tags. Helen was able to get the custom modifications done in a short amount of time. Superior customer service, and a very valuable app for our business. Helen has been instrumental in helping us setting up this app as well as other search features. We are very pleased with how it works. We do not have any conflicts with other apps being used, which we've experienced with other search fitment apps in the past. A+++

It is a great filter app with custom feature. For some reason it is not working with our theme but they have a great customer service. Their technical team fix the app quickly. I appreciate their help! Excellent App :-)

Excelente servicio al cliente, fueron muy rápidos en ayudarme a configurar la aplicación. Es bastante fácil setear los filtros y el diseño. 10 de 10!

This app is sensational. As I have different categories with different needs, this app is easy to customise. And the design can also be customised in a few simple steps. I had a "small problem" with the app and the support was very quick and fixed everything. I can only recommend this app.

Customer service is perfect ! Thanks Helen !

Excellent app. 5 Star for the support team member Helen. Thank you!

This app is exactly what I was looking for. Everything is pretty much set up for you without doing anything - it just works without hassle.

App works great, and customer service is always prompt. Definitely worth the price.

The App is great and provides all the functions we need, It exceeds our expectations. After we encountered some problems during setup, Helen was very patient and efficient in helping us complete the setup. Thank you very much. This software is highly recommended.

This app is incredibly useful and great *when it is functioning properly*. By far the best option I was able to find in the app store. However, time and time again I am running into issues with the development team. Each time I request a relatively simple fix, not only is the problem not fixed, but a whole slew of new problems are created. This is now the second time this has happened to me with this app. The first time we managed to get everything sorted after over a month of back and forth/constant issues. It was very time consuming and frustrating, but ultimately I was very happy with the end product. Now several months later I am having some new issues and running into the same headaches as before where each time I ask them to fix something they just end up causing a handful of new problems. I'm not sure what the disconnect is here but I'm really hoping that my current issues can be fixed in a timely manner. I just had to spend an entire working day going into my theme files and fixing code that they altered which resulted in the mobile view layout of my store being unusable. Very disappointed at the moment but hoping that they will redeem themselves and I can come back here and change my review to 5 stars. I desperately want this app to succeed as my storefront would not be the same without it, but they need to be better with development support across the board. An app that I pay for should not be causing more problems than they fix per each help request.

Headbands of Hope

2024-01-19

United States

We are so happy with this app and the quick and helpful customer service. We have had a couple issues setting it up ourselves, but customer service was quick to help and made the onboarding experience super simple!

Amazing. The app itself is great and works as intended. Fulfilled all my Filter and Search needs! Now, where it really gets next level! The ongoing service and assistance! I have asked on multiple occasions for help where my theme was clashing or just not quite working with the app. On all instances they responded quickly to customize/ correct code. Most recently I was helped by Helen. Above and beyond! sorted my problems one after another, went as far as coding a feature in to all my collection pages! Not to mention, we had a 12 hour time difference Cant recommend them more! Great experience to be had.

This app is really useful. I really reccomand it