Reviews for Smart Product Filter & Search

Amazing customer service!

Helped with filter display error

Really nice filter menu that's snappy and customizable. And the customer service in terms of helping implement and adapt to your theme is top notch. Update: taking one star off because I've had an issue where suddenly my collections broke and I had to disable the app entirely to keep my website functional. Looking around at alternative options, this app may still be the best option, but I will update if the issue is fixed or if I end up switching to a different app. Update 2: adding a star back because they did fix the above issue reasonably fast, and the service for customization has been very good. It's not a perfect app, I'd give it 4.5 stars if I could, but despite the big hiccup, it's the best I've been able to find.

Excellent app! Customer service is super quick and always resolves issues promptly. Shout out to Helen for being so great to communicate with.

Helen solved my problem very quickly. I am very pleased. Thank you

sometimes it is slow to take changes from custom template, and i cant impor colors from shopify theme, but it is a great app

Good support

Great app. Customer support is amazing, Helen was great and fast with her responses and help she provided. I'm very satisfied with app and their service. All recommendations.

It meets all my needs for a search box and filters. It would be better if it can customize the css style, so that I don't have to trouble Helen to help me adjust it every time. Helen was awesome and fulfilled all my requests for more amazing page layouts. It's been a pleasure working with you guys.

Recently, I discovered some problems caused by plug-ins. I reported them to the customer service team. They responded very quickly and solved the problems according to my requirements. I will continue to use their services.

Great team, great app.

Support is great, fast responses/solutions. Always open to listen to suggestions and tailered solutions. App is working Fast and Expected!!! Thnx

Excellent service. Especially from Helen. Very responsive and warm person even through email contact.

Fast & Quick Support. Reach out and you will get help! Recommend

Helen and Sarah have been SO helpful with getting everything set up and working properly! They are very quick to respond, and can assist with any issue you may have. So happy with this app and how it looks on our website!

Quick fix and reply, super recommended!

The GO-TO filter app I rely on to connect my customers with what they're looking for in a catalogue of over 3000 products.

Had trouble setting up and contacted support. Helen responded right away and was able to solve my problem quickly. Highly recommended.

The support is brilliant, they help you really quickly and implement it exactly as you imagine. I can only recommend anyone who has problems to simply write to support. If you don't do that, it's your own fault. Best regards KEjF.

Always 5 stars for the guys at Globe. We use a few of their apps and they work great. We sometimes run into trouble when updating to a newer theme version, but a sick email to their support team and they always manage to fix the issues within 24 hours. Excellent apps, with excellent support.

this had a massive impact on my page load speeds, so much so that it made my site unusable in some instances. when I flagged the issue to support all they said was that they couldn't replicate it on their end. I have 100+ screen recordings via Clarity that show the issue on customers' machines.

Thanks Helen, Great service!

We faced an small issue with search results, we contacted the support and the issue was solved, the support really works!

Very good support

I cannot praise this app enough! Not only does it offer powerful product filtering and search capabilities, but the support team behind it is absolutely phenomenal. When I encountered an issue with my collections pages, they promptly addressed it and went above and beyond to ensure everything was working perfectly. Their dedication to customer satisfaction is truly commendable. With their recent fix, the app now functions flawlessly, delivering exactly what we needed. I highly recommend this app to anyone running a Shopify store. Five stars all the way!