Reviews for Sky Pilot ‑ Digital Downloads

So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.

A great app with fantastically responsive and friendly support.

The best app for digital downloads in my opinion. Fair pricing, lot of options and most of all an unbelievable support team.

I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5

The user experience is great and easy-to-use. Nitesh from the support team solve my problem when I use this app. Appreciate it.

Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.

Amazing customer service! Kenan was knowledgeable, and patient and took the time to answer all my questions. He was extremely helpful! Good customer service goes a long way.

Excellent and fast support, works very well!

I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost. The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.

Very fast to answer my questions & offer a video call with screen sharing ! Awesome customer experience !

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

Amazing app and amazing customer service! Highly Recommend!

Thank you! Great Customer Service!

Fantastic functions if you want to sell digital products and create the best user experience with customer accounts, and videos/e-books directly on the store. Very good support aswell, helpful and will definitely guide you through any inconvenience or question. Totally recommend.

I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!

Danin was a huge help today with some features I was trying out. I love how easy this app makes it to use my digital downloads in Shopify!

Sky Pilot is an amazing app that we use to give customers PDF copies of their purchases in addition to selling PDF only books. The tool is simple to use, has a great feature set, and their support team is really top notch.

Alessandro was so helpful with assistance in customizations.

Easy to use and support team fixed all my issues regarding assigning bulk digital download

Using Sky Pilot and Subscription Plus together has been pivotal. Their seamless integration simplified our digital product distribution and subscription management. The consistent delivery of our monthly SVG magazine and the effortless handling of subscriptions have made these platforms invaluable. The joint support from both teams also made setup a breeze. I highly recommend them for any digital merchant.

Thank you for taking the time to review Sky Pilot! If you need anything, do not hesitate to reach out! All the best, Customer Success Team

Neglefeber

2023-10-11

Denmark

If I could give 10 stars, I would! I've used quite a few Shopify apps to enhance my online store, but none have come close to the level of service and customization that this app offers. From the moment I installed it, I knew I was in for something special. The installation process was a breeze, and the user interface is incredibly intuitive. I was able to set up my digital products in no time, making them seamlessly available on my online store. They even have 24/7 support chat which is amazing! What truly sets this app apart is the exceptional customer support. They're not just responsive; they're proactive. I had a couple of unique challenges related to my digital products, and not only did the team respond to my queries within minutes, but they also took it upon themselves to code new features specifically to meet my needs! Highly recommend!

Have been using it for years and never had issues and the team is a pleasure to work with

Super ! Marche très bien et le support est hyper réctif, j ai eu un soucis une fois et ils m ont directement répondu et ont solutionné le problème sans que je n'aie rien à faire. je recommande vivement :)

I have been with them for over 2 years. I was hesitant at first becuase of the importance of our designs needing to be delivered. I can honestly say that I have had no problems in that time. Just recently this company was purchased by a new owner around October of last year. I have to say the customer service was a great experience today.