Reviews for Sky Pilot ‑ Digital Downloads

Great customer support and easy to use :)

I like the app. It gives the option to download the product or have the physical bookmarks. It's simple to manage.

We have been using SkyPilotapp for a long time and are really happy with the app. We would recommend it immediately. It would be desirable to integrate Omnisend, then from our point of view everything would be great. We are very satisfied with the service, especially with Haris, who provided great support even on a Saturday afternoon. Thanks!

Sky Pilot truly stands out in the realm of customer service. The swift and efficient manner in which they handled our queries was commendable, and their organized video call was a testament to their commitment to transparency and thorough communication. What sets them apart is their unwavering dedication to customization – they didn't just meet our needs; they surpassed them, going above and beyond to tailor their services for our specific stores. Sky Pilot's emphasis on personalized solutions and their proactive approach make them a reliable partner for businesses looking for not just a service provider, but a team that genuinely cares about their success.

Great customer support! Thanks Alessandro

Lonely Planet

2023-11-28

United States

Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.

I have used this app for four years and love it. It was easy to set up, and I've never had any issues. My customers found it easy to navigate, too. I highly recommend it to anyone looking to sell digital products. The integration with Vimeo was also beneficial.

So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.

The best app for digital downloads in my opinion. Fair pricing, lot of options and most of all an unbelievable support team.

A great app with fantastically responsive and friendly support.

I don't know what I am more impressed by, Sky Pilot App or Alessandro, The Tech there. Sky Pilot is a valuable App you may not be aware off, to anyone not aware, I urge you to consider its publishing power and value, the Apps UI GUI and UX is the best it can be, the only reason I had questions to ask is because my sales use was slightly different than the Apps original purpose and that I am new to this field, but It works perfectly for my use case too. They are very busy there, which I did not experience in response time. 5/5

Sky pilot is a fantastic app that does exactly what is says. Customizable for downloads, simple to use and a very easy back-end. Support is brilliant. I run a solely digital store and have used Sky Pilot to deliver my customers digital downloads for several years now.

The user experience is great and easy-to-use. Nitesh from the support team solve my problem when I use this app. Appreciate it.

Amazing customer service! Kenan was knowledgeable, and patient and took the time to answer all my questions. He was extremely helpful! Good customer service goes a long way.

I have been using this app for over a year now and it has been a life saver for us. It has made the distribution of our digital product extremely simply at an affordable cost. The team at Sky Pilot are great, they respond very quickly and are more than willing to assist with any request you may have. I can see myself continuing to use this app for a long time.

Excellent and fast support, works very well!

Very fast to answer my questions & offer a video call with screen sharing ! Awesome customer experience !

Been using this app for a while now to deliver digital products to customer accounts and it works well for that. I wanted to use SkyPilot with another app but was getting hung up on some technical details so I reached out to support, who put me in contact with the manager, Alessandro. He reached out to the developer of the other app, explained the issue we were having with getting the apps to work together, and looped me in so all three of us could communicate easily. Alessandro exceeded expectations and was very knowledgeable, professional and friendly!

Amazing app and amazing customer service! Highly Recommend!

Thank you! Great Customer Service!

Fantastic functions if you want to sell digital products and create the best user experience with customer accounts, and videos/e-books directly on the store. Very good support aswell, helpful and will definitely guide you through any inconvenience or question. Totally recommend.

I don't know what I would do without Skypilot. It is by far the simplest way to deliver digital products to my buyers. I also love that they email me warnings about buyers who have accessed the file more than a certain amount of times, so I can investigate further. It also takes me seconds to attach products to my listings, making the process of listing new things a breeze! Great customer service as well...they respond to questions in minutes! Highly recommend!

Danin was a huge help today with some features I was trying out. I love how easy this app makes it to use my digital downloads in Shopify!

Sky Pilot is an amazing app that we use to give customers PDF copies of their purchases in addition to selling PDF only books. The tool is simple to use, has a great feature set, and their support team is really top notch.

Alessandro was so helpful with assistance in customizations.