Reviews for Sky Pilot ‑ Digital Downloads

With Sky Pilot we found a Plug-In that has all the Things we were looking for. Pricing, free order, automatic order by product, massemail for updated products, very nice user interface und the customer support was perfekt. We've been using it for 3 Months now and we had no problems at all

Fantastic experience working with not just their app but the team at Sky Pilot. Easy to use app with great features and when I had a question and an issue several members of the team stepped in to make sure it was addressed promptly. Highly recommend their app!

Extremely helpful with set up and a great product in general.

Support is TOP notch! I was really struggling with some of the customization for my customer accounts library and thought I'd give the chat a try. I initially spoke with Đanin who helped me some and then asked for some specifics regarding which customizations I'd like to have and that they'd get back to me. Not long after, Alessandro checked in with me and he was able to fix every single element of my customization requests - being sure to send screenshots to confirm how it should appear. I am so incredibly grateful I was able to connect with Allesandro and the team and for the lightning quick support!

Really good so far, Switch from Shopify digital Downloads to sky pilot, jumped on a free 30min call and they set me up and even customised some code for me. 100% recommend if you sell digital products and the products

I've been using SkyPilot for a few years now and they are great, I've never had any issues with them! Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)

Responsive and helpful! Great experience so far!

The customer service has been hands some one of the best. They get back to you in a timely fashion and are very responsive. I would recommend this app to anyone needing to send digital items.

Alessandro and Sanjay have be extremely helpful and were prompt to help me solve all my questions and issues. Both we very friendly, professional and were patient as they helped me navigate a platform I'm not very familiar with. I can't praise their customer support and technical knowledge enough. They also helped me better understand Sky Pilot and I have found it to be a tremendous resource for our type of shop model.

Hello, I had only the best experience especially with their customer support - fast, helpfull and customer oriented! Thanks to them and can also suggest their service as a whole.

Excellent app with impeccable customer support. I noticed a glitch due to a post-purchase upsell and the support team was absolutely amazing in getting it fixed super promptly and staying in communication with me about it the entire time. If you need a download manager, I can't recommend SkyPilot enough!

日本語でも問題なく利用できます チャットサポートも非常に迅速かつ丁寧な対応をしていただきました 英語の文面しか送られてきませんが、こちらが送信する文面は日本語で問題ない点も使いやすいポイントです

Best App out there for the digital downloads happy with their services.

Awesome Customer Service

Super quick customer service and super happy with the overall experience so far, thank you!

Customer service is impeccable! Highly recommend- they really go beyond to help your specific need, even if it's an automation etc. that the app doesn't provide yet, they help you manually from their end.

Great app l for delivering my digital products. Easy to use and has great tools and options to make the product deliver when clients have paid. I recommend. Support is quick, friendly and efficient.

This app has been a big help for selling my eBooks with ease. The platform is easy to navigate and the team is responsive, quick, and helpful! Thank you Sky Pilot for taking away some of the headache that comes with running a business!

Their team offered excellent customer support, and their app makes it very easy to upload and sell digital products.

Easy to use app, but the support is outstanding making any of your headaches to disappear in moments. Best ever experience between all apps on Shopify App market support level. Bravo!

I've had this app installed for over 2 years now. has never been an issue. Easy to upload files and also attach them to existing products to bundle. Support is very quick and helpful when I forget how to do certain things in the app lol. Overall great experience.

Outstanding level of service provided by the team at sky pilot. Answered my extended list of questions and helped my customize everything to suit my store. brilliant team and a brilliant product

This app has been amazing for us, we've been using it close to 2 years and we've barely had any issues (we had plenty of them with other digital download apps we used before). The customer support is great as well, they're FAST and thoroughly helpful.

I have been using this app for a few years without any problem whats over, so I am really happy. When ever I have a question the support is rapid and awesome. These guys are seriously committed to what they do.

I use Sky Pilot 3 years now and I am very happy with it. And the customer support (I interacted with, Alessandro most) is top notch! I highly recommend them.