2025-05-15
The customer service from this team is absolutely amazing. We are navigating the set up and as always with new software you get stuck sometimes with knowing what setting does what and learning how the system works. The depth and detail of their replies in helping you get this all sorted has been brilliant. If you email one team member another picks up the email chain if they're then away. 5 stars does not do their team justice. Thank you so much for the amazing review! We're glad to hear our team could help make your setup smoother. We're always here if you need anything—thanks again for the support! 🌟
The Gourmet Shelf
Gordon & Li Li
Armadilla Wax Works Candle Store
The Crunch Bunch
JAEGER
KLARHEIT
POWERSTAR FOOD
Big & Little Dogs ®
Onekea Bros. General Store
2025-05-15
Extremely helpful customer service when we had an issue with our inventory system recognising the bundle we had created. Thank you so much for your review! We're really happy to hear our team was able to help you out with the inventory system issue 🙌 Bundles can sometimes be tricky with external systems, so it’s great to know we could get things sorted for you. If anything else comes up, we’re just a message away! 💛
2025-05-14
This app filled a void that we had after trying at least a dozen other apps that wouldn't work for us. Great bundle app! Thank you so much for the kind words! We're glad to hear that our app was able to fill the gap after trying so many others. It means a lot to us that you’ve found it to be a great fit for your store. If you ever need help or have ideas to make it even better, we’re always here to support you! 💛
2025-05-07
Took a few days and 6 different advisor chats to figure this out, but once I did, it worked well. Thank you so much for your feedback, and we're truly sorry for the setup confusion. Since our support team runs 24/7, multiple merchant advisors may step in to ensure timely replies—especially when duplicate emails are opened. We're always working to improve this experience. We're so glad everything is now working as expected. Please feel free to reach out if you may need additional help! 💛
2025-05-06
Very helpful! Thank you so much for the 5 stars! ✨
2025-05-05
Great way to offer bundles with more variants than Shopify Bundles. Small hiccup at the start as the quick add to cart button doesn't prompt customer to add their selections but the team fixed it by adding code to my site so it now works perfectly. Thank you for the 5-star review! We're glad everything’s working smoothly now ✨ We appreciate your support!
2025-05-02
The support team is incredibly fast and always provides clear, precise answers. I really appreciate their help and responsiveness. Highly recommend! Thank you so much for your kind words! Your support means a lot to us! ❤️
2025-05-02
Fantastic! I was on the struggle bus trying to get the gift basket on my site, but Stella & Maria were very helpful. This is exactly what I needed to do a customized gift basket for my customers. This app is great. If you need or want to do a kit, this is the app for you. Thank you for the kind words! We're glad our team could help get your gift basket set up. Great to hear the app is working well for your custom kits. We appreciate your support! ⭐
2025-04-29
We had a little glitch and contacted them. They got right on it. I like the app and I really like the support they provided!
2025-04-25
So easy to set up and use. Customer service is great. They are quick and so helpful to guide thru any questions. Thank you so much for your wonderful feedback! 🌟It's our goal to make sure you have a smooth and successful experience. If you ever have any more questions or need assistance in the future, we're always here for you!❤️
2025-04-24
Brilliant help from the SB team. Quick, helpful tips and advice when I got stuck, over a weekend too. Thanks, I will continue to enjoy the app! Thanks so much for the great review! We're glad the team could help when you needed it. Appreciate your support, and happy to hear you're enjoying the app! ❤️
2025-04-21
This is exactly the bundling app I have been searching for! As a single SKU product with 2 variants, I was struggling to find an app that would allow us to volume bundle each variant in addition to mix and matching them as well — until I came across SB Simple Bundles & Kits. Highly recommend and their customer service is 10/10. Thank you so much for the amazing review! 🎉 We're thrilled to hear that Simple Bundles & Kits is exactly what you were looking for! Your kind words truly mean a lot to us. Thanks again for your support and recommendation 💛
2025-04-18
We use this app on our store (www.oneaffirmation.com) for our pillow sets and it works great! We have over 100 bundles and never have an issue. Thank you! So happy to hear it's working well for your bundles ❤️ Appreciate the support! ⭐️
2025-04-13
This app is great and the customer service are very helpful too! Thank you for the wonderful feedback! We're glad the app has been working well for you and that our team could support you along the way. 😊
2025-04-09
Awesome app with really good functionalities that all the other apps lack. Awesome support! Keep it up guys Thank you! We're glad you're enjoying the features and truly appreciate the kind words and support! 🙌
2025-04-08
Works very well, very intuitive! Thank you for the 5-star! Glad to hear it’s working well for you! 🌟
2025-04-04
Great free option for 3 mix-and-match bundles. Huge thanks for the 5 stars! We’re so happy the bundle options are working well for you. 💛
2025-04-04
Very fast and helpful support, stable app. Let's see what it does :) So far it looks promising Really appreciate the 5-star review! Glad the app and support are working well for you. 😊
2025-04-01
Perfect for all of our needs, awesome support. Thank you for the great review! We're thrilled Simple Bundles meets your needs. We appreciate you! ❤️
2025-03-31
We have used Simple Bundles for quite a while and the ease of use is great. We offer gift boxes that have a range of products and customers need to be able to select sizes and products for the box. This app makes it very easy for them to do that and for us to collect that information. Any issues we have had, have been quickly fixed! We highly recommend! Thank you for your kind words! 🌟 We're glad Simple Bundles makes customization easy for you, and we truly appreciate your recommendation! ❤️
2025-03-31
Great app with lots of custom solutions. Their support team is also incredible Thank you for your fantastic review! Our support team is always here to help—your kind words mean the world to us! 😊🚀
2025-03-28
Simple Bundles gives me the flexibility I need to offer six-piece bundles that have multiple options AND manage the inventory automatically. It was so hard to try to work around the inventory piece before Simple Bundles. Thank you for your review! We're glad Simple Bundles has given you the flexibility you need. If there's anything else we can do to help and earn that 5th star ⭐, let us know – we're more than happy to assist!
2025-03-27
Great support. The app works very well. Thanks for the great feedback! We're so glad to hear the app is working well for you. ❤️
2025-03-27
Great service and value Thanks for your review and support! ❤️
2025-03-22
Works great and great support team as well. Thank you for the 5-star review! We're thrilled to hear you’re happy with both the product and our support team! ⭐