Reviews for Simple Bundles & Kits

I am overly impressed with how helpful everyone has been at this app. They are insanely quick to answer questions and jump in an help. Best customer service I have experienced in a long time!!! The app has been working exactly as needed for us! Definitely give it a try and don't give up if you don't install it correct at first because they will jump in SO FAST to do it for you!!

Great app and customer support! Anytime I had a question with set up, they would always respond very timely to assist me in getting the answers I needed. This solved a huge problem we were having doing manual adjustments with bundles.

Cherry's customer service is AMAZING. She goes above and beyond to make sure all your questions are answered.

App is good and does what it says, Support is quite good too. Using the import function is a waste of time and doesn't work at all! would love to see this fixed permanently. Every time iv tried to use it iv had to contact support and get them to do it as it doesn't work properly. Which means you miss deadlines and have to wait for support!

Excellent source for making custom bundles with a great way to single out items for our warehouse to fulfill, rather than having to remember what products are part of the bundle. Fast, responsive customer service.

I have recently liaised with Cherry as a third party on an issue and had nothing less than prompt, knowledgeable and efficient responses and experience in doing so

Very quick and helpful, very supportive staff. The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.

100% suggest this app. The service to get this up and running was outstanding. I was extremely frustrated before reaching out. As soon as I ran out, I had amazing service! When one person had to go due to being done a shift, I got another person to assist, so I had 24/7 help. Within a few hours we were up and running smoothly.

Horrific app. constantly processing orders that are empty and missing SKUs. They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers. AVOID!!

Just getting started with the app, but the support has been extremely quick and friendly. We are using this app for bundling and inventory purposes. It's really helping with the combination of SKUs included in the product itself, as well as managing the variant options the customer is able to choose from. Thanks, Camila!

My initial experiences with the Simple Bundles & Kits app is extremely positive!! I had a few questions that popped up, but their technical support team has been absolutely AMAZING and everything was up and running without a problem very quickly! We needed a solution for 'Create Your Own' kits and 3PL integration and after testing several of the other apps available, this one worked the best and was the easiest to set up! HIGHLY recommend!

Great Customer Service. Technical team are all very helpful. More than happy to answer any queries I had.

Great app for creating bundles from existing products and includes a free package which covers what we need for now. We tested several apps for this including paid ones, and Simple Bundles & Kits was the only app we found that created bundles easily and cleanly from existing products. Great finish, great product. One thing I've noticed however is that the app throws off the inventory cost and inventory value by price reports, as it is essentially doubling the value of all the inventory products.

Simple Bundles & Kits has made an important part of our business easy when it used to be a constant challenge, and the support we've received has been outstanding. Being able to offer a range of interesting mixed cases is essential for us, and Simple Bundles provides us with a neat and manageable way of creating and controlling these—something we only dreamt of before moving to Shopify. Our latest support enquiry about the appearance of packing slips was answered more or less immediately, and very shortly afterwards (over the weekend, in fact) we were sent custom code that did precisely the job we wanted. It's a pleasure doing business with everyone on the team.

Switched from EasyBundles which caused issues with my inventory and was buggy. This app is far more mature in its development, works brilliantly, is well designed and the support is fantastic. Have suggested a couple of features to make workflow quicker but it's great!

Amazing support! Highly recommend this app for your needs. The team is kind and attentive with your needs

This app has been amazing at allowing us to create a custom bundle product that interacts with all of Shopify features and is easy to manage and understand. Being able to customize the bundle products separately without having to modify their underlying product and their pages is the main reason why we use this app. There are some issues with taxes; however, we do understand that this is due to how Shopify API's currently work.

This app perfectly fits our needs! We wanted to be able to offer bundles to our customers but have the backend show individual products to avoid kitting at the warehouse. And customer service was super helpful. Recommend!

My store is for a small non-profit that uses Shopify to collect payments for items related to our mission. I am new to Shopify but was able to use this app to easily and quickly create a bundle by following the helpful instructions in this app's help center. I created a second bundle with a variant but had a problem with it. However, I was able to get direct help from Simple Bundles through the app's support feature and got it work. I have been very happy with this app and appreciate the helpful assistance from Simple Bundles. PROS: Good Help Center with examples you can follow PROS: Free tier

Great app, well thought out. Customer service is TOP notch - extremely available and quick to respond/resolve, even on their off-hours. Support documentation is very thorough, not too long to read, and is easy to understand. A note for future features: if creating a bundle with variants, it would be SUPER helpful to be able to copy over the contents from one variant in to the others. For example: One of our cleanse bundled has 6 products. The only difference between the variants is the quantity of the items. Would be nice to save some time since the only difference is quantities. Thank-you for your hard work!

The customer service is outstanding. They are prompt and extremely helpful. We have been using this product for a while now and really love it. Customer service is key as we all know and they do excel at this. We would give the app a 5+ star rating if it was able to work with unpaid orders (Purchase Orders). The only piece that we would love to see is the ability for bundles to work with purchase orders. Since these are unpaid the app will not populate as it does with paid orders. When processing a paid order it is fantastic. This has helped us with the packing of the bundles as it shows each item and has assisted us with inventory as it deducts each item from our stock. Great product with one small pitfall. It could be an easy one for the developer to fix. If they are able to fix this issue then we cannot see any downfalls to this app.

This app solved many of our problems with product bundles. Fast and efficient support. Highly recommended!

So far it has worked very well for my needs and is one of the few apps on the marketplace that do this. Support has been great as well!

Great app. Customer service is great too- anytime I have a question or issue, they are quick to respond and fix. Highly recommend!