2021-05-26
Australia
I installed this app to connect with Amazon.au on my recently launched Shopify store (switched over from Neto) and had no end of trouble. Only about 20 of my 600+ products were successfully synchronizing (all orders were synchronising properly) - so it was clear that the app was connecting to Amazon but Codisto could not work out why the other products weren't synching. I had previously listed to Amazon via my previous Neto store without a problem so all my product data in Shopify and my products in my Amazon account are fine (GTIN, images, pricing etc). Numerous email exchanges with tech support only produced progressively less realistic solutions to solve the problem, culminating in Codisto saying "everything looks fine at our end so there isn't a problem". Which is obviously not the case. Some of the suggestions were to change things in my product data for things that are not even used by Amazon to synchronise listings or were fine when it was Neto talking to Amazon but didn't work when it was Codisto talking to Amazon. Yesterday I deleted the app and installed a competitor's app which works perfectly. A couple of minutes updating settings and within half an hour all my products were successfully synched with Amazon. This shows that the problem was not with my products and not with Amazon - it is clearly a problem with Codisto but they refused to acknowledge it (or their tech support people are insufficiently experienced to resolve the issues they are employed to resolve). I can't fault the tech support people for their efforts to solve the issue but there is clearly something wrong with the software and their training to identify why some items were synching and most weren't (and all my products are the same brand/product type/Amazon category etc so it's not as though my problems were due to variations in what I am listing to Amazon). As a final note, Codisto really needs to install a text chat system or phone clients to talk through the problem in real-time. It is very hard to troubleshoot issues like this via email. (additional comment in response to Codisto reply) Given my products all synched properly previously with Neto and then later with an alternative Shopify app, then there is clearly something wrong with your software. To claim you are confident there is nothing wrong just sums up the problems with your service. Your customer service team is poorly trained and unwilling to acknowledge there was a problem.
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2021-05-19
Italy
Stiamo usando da qualche mese questa app per le nostre vendite su Ebay. L'esperienza è davvero ottima. Ho usato due volte l'assistenza clienti ed è semplicemente da 5 stelle. Veloci ed efficaci. Per il futuro mi piacerebbe avere nuovi canali di vendita da gestire con la vostra app. Grazie e buon lavoro.
2021-05-19
United States
Scam Lost $99 if you close an account any unused portion of the current month in advance fee is forfeited This Company is a Scam! I close the account to after they charge me the month in advance $99.00 so next month will stop since I get no ROI I was thinking I can keep using the month I paid in advance. NO they forfeited. " if you close an account any unused portion of the current month in advance fee is forfeited Regards, Harryl " Codisto
2021-05-17
United Kingdom
Great customer service, very quick and detailed response, and lovely and polite staff :) Highly recommend!
2021-05-17
United States
This app is great if you want to list your products on Amazon and eBay directly via Shopify. They've very easy tutorial videos to assist you with the set up and if you've any issues their customer service reps are amazing! They're currently helping me out in listing more than 200 products on Amazon. Thank you so much, you have no idea how much I appreciate your help and how much time you've saved me. We've been using this app for years. Highly recommended!
2021-05-13
United Kingdom
Awesome app great integration for eBay and amazon to shopify, great customer services. Always helpful and quick to respond to issues. Team Key Blades
2021-05-11
Australia
I moved from Magento to Shopify and was worried about using another app to connect Ebay. Codisto has proven to be easy to use and so far the customer service is amazing.
2021-05-05
Israel
This app is very dangerous....i ve had my ebay acount for about 10 years.. and i have a 100% feedback and customer review.. with 5 stars..as soon as i added this app .. ebay suspended my acount. I lost thousands in sales.. this app is dangerous and the people who created it are liars and crooks. And the only reason i put one star for this app is because you cant submit your review without picking a star... do you see how crooked they are.. they deserve -10 stars.
2021-04-21
United States
This app helps to consolidate my shops into one spot. Makes uploading much faster. Customer service is great! Quick to reply and they answer all my questions patiently. :)
2021-04-16
United Kingdom
Customer service is very good with the company. The app is pretty easy to use once you get a hang of it. Takes a little learning at first.
2021-04-14
United States
We use this app for order processing on Amazon AU. It's been a little tough to get used to as far as UI and fine-tuning Amazon listings, but mainly we use it for processing orders in Shopify. That part has been great. Relatively seamless, and support has been prompt and helpful whenever we have questions.
2021-04-01
United States
I have been using Codisto for over a year now. The app saves so much time listing and processing orders on Amazon & eBay. It works very smoothly. Anytime I run into an issue, it's mostly due to my inexperience, but the Codisto staff quickly rectify the issue. They walk you thru it step by step, including screenshots, to make it so easy to not only fix the issue, but you learn along the way. Virtually idiot-proof. I have used other apps that sync with online stores and got rid of them. Codisto is by far superior. Highly recommended!
2021-03-29
Spain
la aplicación funciona perfecta y el soporte de atención al cliente es de lo mejor que he visto nunca, 100% recomendado nos ha solucionado la vida con Amazon
2021-03-18
United Kingdom
We have been using this app for just under a year. I can't recommend it enough. It was easy to set up and the support is the best I have ever experienced!
2021-03-17
United States
I'm so excited to use this app. It's going to save me so much time and help me make more money. It seemed really daunting at first but the customer service reps went above and beyond to help me get set up. It really was one of the best customer service experiences I've ever had. Now that I know how to use the software, I'll be sticking with them for a long time. Thank you, Codisto!
2021-03-11
Australia
John was fantastic to deal with. We have been using codisto for years and the support is awesome. We love the templates we can use to make our products stand out. Thanks again Codisto Team!
2021-03-03
France
j'utilise codisto pour la 2eme fois uniquement avec ebay je ne peu donc pas donner d'avis concernant amazon pour eBay le système est parfais pas toujours simple la création de fiche ebay avec les changements de normes et autre modif impoosé par ebay avec codisto c'est plus simple la mise a jours des stocks n'est plus un soucis, elle est géré automatiquement par codisto les ventes ebay remonte automatiquement sur shopify pour la mise en service il ne faut pas hésité a contacté le sav il réponde assez vite et fournisse une grande aide il vaut mieux effacé les éventuels fiches eBay existante même si le système de codisto permet normalement de les récupérés
2021-03-02
United States
Integration works great and customer support chat is very helpful for troubleshooting. Great quick to implement solution.
2021-03-02
United Kingdom
I am still on the free trial, setting everything up. The system is a bit of a learning curve but any system that is linking multiple sales channels is going to be a bit different to what you are used to. I had some questions for customer support (Romel) along the way and they were nothing short of superb! I feel that any issues or concerns can be worked through quickly and patiently with them, and so far the app as a whole does seem to be able to do what it says with synching etc working well, so all good here! I will continue settings things up and if it all functions as I want it then I will upgrade to the first tier plan to see how it goes. I definitely recommend giving it a shot if you are looking for eBay/Amazon/Google integration and synchronisation with your Shopify account.
2021-03-01
United States
The amazing customer support makes this app the best we have used! We tried out a few different ones that are similar and they do not compare. Very easy to set up and use. Has a TON of features! Only thing missing is the Esty channel, but they said they are working on it!! We can't wait!! Love this company! Other reviews say it's complicated with all the features, but after testing out other apps, this is really easy to use! Once you set up all of the fields listing is really quick! We have items that have multiple variants and that is not an issue for Codisto. Take your time with the initial setup and after that everything is a breeze. :)
2021-02-22
United Kingdom
We have been using this app for probably a year or so now and its proven worth while. At first its daunting with all of its options, details, information, and features. It has a user friendly and good looking interface. It takes some time to learn as you go, but this is backed up by an amazing support team who are always on top of your issues. Responses are prompt and follow ups are never missed! This has sped up our listing time dramatically. It has its own personality as you learn little tricks along the way to clear certain errors. This is probably the best of its kind out there. They keep up with the ever changing marketplaces. As complicated as it is already, now being comfortable with the software i do wish they added a few features to make this a near perfect solution to listing. I would like to be able to view all products in one large global viewing pane so that you can isolate a single listing that is split between market places, without having to keep switching between marketplace tabs and searching for the listing each time. I think this will help users clear any errors quicker than the current method. It also allows users to further ensure the products are listed in all locations, making it quicker and giving the user more peace of mind. Thanks Codisto and your support team, a truly amazing app!
2021-02-19
United Kingdom
This app is fairly complicated, but nowhere near as complicated as doing things manually. Support is great and quick to respond though, so we're very happy with it. It's also an app where the cost is really easy to justify and clear to see with the increase in sales it brings.
2021-02-17
Switzerland
We are in business for unique collectibles with approx 10.000 products listing on different Marketplaces. I can highly recommend the Codisto App which should be your option if you like to synchronize and sell your products on different marketplaces. Although our unusual business model need GTIN exemption on all items we had been able with the incredible support to manage to use this great APP which give increase our business strongly and is worth every penny. I could not higher recommend this App and particular support as 5* are too less. No doubt this Shopify App was the best choice we did so far ! Thank you very much !
2021-02-17
United States
Codisto integrates seamlessly with Amazon, eBay, and Google linking all or part of your products. The customer chat support is outstanding. The interface is easy to understand and comprehensive.
2021-02-12
Ireland
Started using the app for eBay was than looking around to remove unneeded apps and decided to use also Google Shopping. Was not a good idea, categories to be imported from the Support as first they where not there and than after a week they disappears again. Because I m selling products made too my specifications it's very important for me to have the attribute identifier exists, as this products do not have Grin or other identifier. Support was not really helpful just said that's not needed. As I provided Google Shopping help pages with details that show it's needed I did not get an answer anymore. Ok I fixed it now and decided to remove codisto and after a day using the old app again I can see a jump in revenue. Update: now after writing this review I got within less than 24 hours an Email telling me that the missing google shopping categories are now available and that the "Identifier exist" attribute would be not needed as there was no error returned from google. To the product categories I'm surprised that nearly 2 weeks nothing was done and now in 24 hours. In regards to the Identifier Exists I have clearly seen on my conversion rate that this field seems to be needed and it was even shown on a page the codisto support provided me with, in shopping you might not get a message when products only limited approved.