WatchandClockParts.com
2021-08-25
United Kingdom
Here we go again, couldnt understand why my sales on Amazon had dropped massively only to find that my variations on the products werent listing even though the app said there were no errors. I cant imagine how many £1000s i have lost , as always they have told me its Amazon to blame 16/11/2020. Our best selling item is no longer listing properly on amazon, Codisto have now said it must be my fault or Amazon (usual excuse) as they cant get it to work either , What is the point of this software please tell me!!!!!! 29/03/2019 Again more problems on Amazon. today was a catastrophic failure of Codisto with most of my listings either having no price, wrong price, wrong photo or wrong description, this error seems to have coincided with a new update today . I was told 7 hours ago it was fixed and it wasnt and now i cant get any replies. I now have an Amazon business that has totally wrong data on most of my listings I am always shocked how fast i must reply to my customers but how slowly shopify app developers reply to questions, i really think that to sell apps on shopify they should guarantee a reply time of atleast 1 or 2 hours , or better still they should have a live chat works great with ebay but so many problems with listings on Amazon , constant errors that cant really be explained properly. If it worked on amazon as well as ebay i would give it a 5 and therefore really isnt worth the money they are charging
Parfumerie Eternelle
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Myxzi
SAINT AFRICA 2020 Los Angeles | New York | Virginia Beach.
WatchStatus Ltd
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EZ Lifestyle
The Bike Project
Smartravelbox
2021-08-24
United States
I have used so many 3rd party listing apps over the last 17 years since I started my consignment business. None compare to Codisto tool for ebay! Serious next level listing tool and their Customer Support is one of the best out there. Thank you Codisto!
2021-08-24
Australia
Amazing service - the team are super helpful. Helped solved all my questions. Top work guys! Highly recommend the app!
2021-08-23
Canada
Great app and amazing support! Mark was able to deliver exceptional customer support and was so helpful that he stayed until we found the solution to the issue we were facing with the shipping settings. Highly recommend this app if you sell on different marketplaces and the communication on live chat is great!
2021-08-20
Canada
Never disappointed when talking to tech support. Always patient and helpful. Always goes the extra mile to recommend the best possible solution.
2021-08-18
Finland
Very useful to connect your Shopify shop to Amazon. Easy to use. Excellent customer service. Have nothing to complain
2021-08-10
Canada
Application complète qui permet de pousser efficacement le listing sur Amazon. Les agents du support sont toujours là pour aider.
2021-08-03
United States
Overall a decent app and an easier way to handle Ebay and Amazon products and orders vs Shopify's channel. What would make it closer to 5 stars is an option for individual product Price Control. We have some items that are our products and no other competitors, so control pricing from our store pricing is fine (and I LOVE that I can use a formula to adjust pricing from ours); yet other products have competition, so allowing Amazon's auto price control to keep the Buy Box is preferred. However, with the current setup, I can only turn price control on or off for the entire list of products.
2021-08-03
United States
Feeds Amazon data into Shopify to use with our 3PL vendor and accepts shipment tracking back into Shopify to transfer to Amazon for FBM. Great product. Excellent service with very responsive support.
2021-07-28
United States
We used Codisto in the past while selling on Amazon - it worked quite well. We decided to sell on eBay and our first thoughts were Codisto. It does work awesomely. The only comment is that the template is a Shopify liquid file to modify... not easy to do at all.
2021-07-21
Australia
I have been using Codisto for a while now and find it is magnificent with eBay integration and listing management and...above all...the support from the team at Codisto is definitely the best I have ever received from any app in Shopify. They went out of their way to assist me and to adjust the app to suit my needs. All in all...highly recommended.
2021-07-16
United Kingdom
The app works really well - though I had a lot of trouble with Amazon - the support was excellent and I only wish I had asked for help sooner! Highly recommended
2021-07-13
United States
amazing customer service and product, highly recommend. The help i received was sufficient and got a response immedtiely. This app allows me to to quickly and easily upload and manage my shopify listings in amazon.
2021-07-11
Australia
We have been using Codisto for many years on Magento and Woo Commerce but now using it with Shopify. It is really easy to set up and connect with Ebay and Amazon and the support is great, get an answer straight away. Recommend this app if you want an easy way to connect to other market places.
2021-07-09
United States
UPDATE: Codisto reached out to me personally and said: "We also want to let you know that we have a potential solution with regards to the product title you wish to achieve for your listings.... When it comes to your eBay titles, we will be glad to discuss this further with you." A potential solution is what they offered. As I mentioned, their app can create custom titles but with limitations. I did try their settings and honestly, I absolutely loved the way Codisto showed what the title would look like when I selected the specific codes. However, I reached out twice and received the same answer. The titles my site needed would not be available without me adding additional metadata, information that was already in my product feed. Codisto stated that if I had just listed the product, then it would have worked. HA! Why would I list something that I can see is not right? With Koongo, the titles were apparent without having to list them first (though not as easy to access as with Codisto - really did love that their feature of showing what the title would look like as you typed). Sorry Codisto, yes, if your support AGENTS (multiple) had been "sufficiently educated" then perhaps it would not have been an issue. But by your own words, you got back to me and said you only had a potential solution, not a firm one. ORIGINAL REVIEW: Overall, the app was fine and I can see it working for shops other than mine but I ran into an issue that their tech support was not able to fix easily. I needed to create custom titles for different collections of products that I have. Their system is able to do that but with limitations, they have only a set number of fields they can pull information from. As an example, I need a SKU to identify a particular style of watch but I don't need that for a dress. Instead, I need sizes. I contacted customer support and was told that I would need to get a third party app to insert additional metadata into my site. I figured the woman I chatted with was wrong so the next day I contact them again to speak to a different person. I must say that their customer support was very quick. No waiting and they jumped into the problem quickly. Both times though I was told I needed an additional metafield containing the product titles for each different collection I wanted to change. If I added that, they would then be able to pull the information to title my products correctly. The issue I had with that was that 1) it would cost me more money to get another app, and 2) I already had the information in normal fields in my products that was necessary for the descriptions to be titled properly. I tried Koongo and they were able to pull the information from my site and extract just the parts I needed for my product descriptions without the need to install another app. I went with them instead.
2021-07-07
United States
I arrived to this app after trying 3 different apps that gave me lots of headache. What got me excited was the exceptional customer service i received from the support team. They walked me through every stage and handled most of my challenges. Kudos to the great support team especially the contact person (Mary) who was patient and of great support. Even in her absentia, her team members picked up from where she left and helped me. I couldn't have asked for another different app. I rarely write reviews but this needed to be done to help inspire anyone looking for an app like this.
2021-06-29
United Kingdom
Found the app a bit tricky at first however customer service was second to none with assisting us in getting set up and selling. Now we know our way around, we can see the app is full of very convenient features and even comes with a professional eBay listing template which can be customised to your requirements. In summary, so far very impressed and well worth the price. Would highly recommend to everyone. Special thanks to Harryl for the excellent service!!
2021-06-25
Italy
So far I've got the free trial but I contacted many times the supporting and it's really helpful, they answer quickly. The Sync with Amz it's a bit complicated but it's not impossible due my products. Great App
2021-06-23
United States
Hands down the best customer service by far. Super responsive and work quickly to resolve any issues. The app is a must for a lot of SKU's, a huge time saver.
2021-06-23
United States
The customer support is really horrible, you better live midnight to receive their email back. No instant feedback, anything wrong happened you just wait. And email explaining is horrible, not helpful at all. By the way, the UI Design of your interface is horrible. I am switching and your competitor has WhatsApp and skype live chatting support, your competitor is way better doing than yours. Cheers and please improve in the future, make money and hire someone to re-design your interface. Please!
2021-06-23
United States
Great app but steep learning curve to use. Initially I had issues over email with support but once we did a call everything was resolved. I highly suggest setting everything up via call with Codisto right when you install it.
2021-06-14
United States
Excellent support, always super quick and efficient and helping out! I wish all the apps had this kind of support assistance :)
2021-06-03
United Kingdom
Great support and very quick response from Codisto customer support specialist who was able to help us identify an issue on our account and provide an affective solution.
2021-06-03
United States
The app is amazingly flexible to the items you are selling, it allows you to get your products in front of so many more eyeballs, sites that already have the traffic. What's more the support is there for you anytime not matter how complex or simple the question is, they stand behind their software and follow through until it is resolved.
2021-06-02
Italy
I used to connect Ebay to Shopify. Works perfectly. The List/edit multiple products in bulk is very useful with huge catalogues. And Great support!