Reviews for Shopify Marketplace Connect

As a newcomer using the Marketplace Connect app, I faced some challenges listing our products on eBay. The support from Shopify and specifically from Ediline has been excellent.

The app is very intuitive and easy to set up. Moreover, the support team responds quickly to all my issues and questions. It is an easy way to start selling on other platforms.

Be veeeeeeeeerrrrrry careful if using this app for the first time to connect to your existing Etsy store with active listings. We previously used a different provider to connect our Etsy shop and Shopify store, and had 300+ active listings in our shop. That provider charged $50+ per month, so we decided to try this app due to the lower cost. Added the app to our store, connected our Etsy shop, and allowed it to automatically match up our existing Etsy listings with the corresponding products in Shopify. Without us setting the app to make any changes to the existing listings, it automatically did the following to EVERY SINGLE listing in Etsy upon linking the Etsy listings and Shopify products: 1. Overwrote every existing Etsy product title with the Shopify product title 2. Cleared out every single Etsy product attribute and product tags for every listing 3. Reset the prices on every Etsy listing to match the prices in our Shopify store 4. Changed the Etsy category for every listing to 'Accessories' 5. Changed the units of measure for product size and weight from imperial units to metric Additionally, it began automatically creating Etsy listings for every Shopify product that didn't already have an Etsy listing linked via SKU. This resulted in about 60 unwanted Etsy listings being created (and 60 additional listing fee charges from Etsy). It also marked every new listing as a 'Featured' listing in our shop. Essentially, the app has completely DESTROYED our Etsy shop, which had over 3000 sales, an average 5 star rating, and many followers that consistently reordered from us. In addition to the costs from the unwanted listings, we are also losing hundreds, if not thousands in sales revenue, and incurring an extreme amount of labor as we have had to put our shop on vacation while we manually rebuild over 300 Etsy listings one by one. BE VERY CAREFUL WITH THIS APP!

The transition from Amazon By Codisto was seamless. The integration with eBay and Etsy is excellent, although it can be quite complex. The eBay template is functional, but the workflow can be somewhat confusing. I received timely customer support from Noel, which was appreciated. I am currently in the process of testing all the features, but so far, order and listing matching are functioning well. There is a slight delay in order synchronization from eBay, but overall, this is the only all-in-one app I could find that offers so many features.

Kind of a pain to hook up with some errors, but luckily customer service is excellent, kudos to Arlie who knows their stuff!!

I had a few issues with my listings but the support team here was exceptional and helped me resolve it after talking and working for like a week straight. The app is pretty easy to use and user-friendly, there are just nuances on all the marketplaces themselves that may cause an issue or two - but rest assured the support team here will help resolve it!

After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into. Will update agin when all issues have been resolved.

Cloe was very helpful in walking me through the marketplace. She remembered the problems I was having and helped in getting my products listed.

Now that they have fixed the app it finally loads and is not just a blank page. The bulk edit buttons are doubled and when you click them they don't work. The sorting doesn't work and the filters aren't working. I connected our etsy account completely, it shows up in connected marketplaces, and then after a few hours just disappears. Support before replying please review ALL of the tickets I have put in and how only 1 has been resolved. This is insane how bad this app is. It just doesn't work.

This app does not work, and very very slow app. I tried to list on amazon and Walmart it will not list. Will not link eather errors errors and errors.

HI we cannot get any help from shopify or codisto . codisto app was working when it own by amazon . you could help . now as shop owner i cannot even add new items to amazon.

We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).

This app needs a mandatory tutorial video before using. I downloaded this thinking it was an actual Shopify app, not Codisto. It ruined my Etsy storefront completely. When I enabled the products in the app it created new listings on Esty and cost me SO MUCH MONEY. I currently haven't been able to log into this app to make changes for TWO DAYS. This is absolutely unacceptable.

After installing to address the removal walmart market place, the application took over my etsy store. After hours on support with shopify, marketplace was removed. Unfortunately, it has removed my ability to manage Etsy and all listings that have been in place for years. Even Etsy said they could not revert the changes. Save yourself time/money and just manage the platforms directly.

I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in. Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements. However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture. One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app. Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process. Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.

The app is mostly easy to use and understand, and has good customer service for if you run into any problems.

Tried this app and looked all easy so far. Tech support are the best in town helped me in all issues I had and also they assist with a screenshot for better understanding. thanks to Tom for his prompt assistance :)

This app has stopped us from getting any sales on Amazon for 6 months. Its help center has had 6 months to resolve it and is still unresolved. Their help center keeps saying to reauthorize Amazon, which we have done (more than 20 times) and it still keeps advising the same issue. Our Amazon store is working perfectly. Nothing wrong there, only the app.

Shopify took over Codisto and it was for my Walmart store. It's not even working. Can't even link 13,00 sku I have in Walmart. Why put out and app and it's not ready. Terrible

Revised! The original Codisto app was a 5 Star or higher. When Marketplace took this over they completely changed all the functionality around and took certain options out that brought this app backwards. They allowed us to revert back to the original app, which if you liked over this new version I would highly suggest requesting that while they play around with this new platform. We moved this from 1 star to 4 since they moved us back to the original interface and will move it to 5 when they can fix the new app.

great app if you are looking for a one stop solution for your inventory and order sync across multiple marketplaces. their customer support staff is very helpful, they are well trained on the technical aspects. I am happy that they are not doing a robotic chat, they are actually solving customer's problems. Once again, thanks to Ediline for all your support and best luck to the app.

I've never experienced top-quality customer service. This company blew me away with their performance and outstanding system. This is the best system to connect all of your marketplaces and have them in one system. Don't waste any more time, get with them right away!!

Absolut tolle App. Die Listings sind super schnell bei ebay, lassen sich wunderbar über einen Masseneditor bearbeiten, was bei einem großen Sortiment sehr hilfreich ist. Der Live Support ist mega kompetent und schnell. Einfach unglaublich gut.

Peachy did a great job with helping my issue with professionalism and patience. We did a lot of troubleshooting to sync products to Walmart.