Reviews for Shopify Marketplace Connect

Be Aware of malicious activities. they gained access to our account and changed product prices causing us to sell a lot of units at a very low price, which had a negative profit, and we lost money. They also tried to change our bank account details to steal our money. we reported this app to Amazon and asked to remove authorization. if you read this review, please don't make the mistake of authorizing access to this app on Amazon, it was the worst decision we made. We could have lost complete access to our Amazon account. fortunately, only lost a few products instead of the whole account. In response to your feedback, We reserve the right to defend against the accusations made to Shopify. We do not steal money, nor do we change merchants' bank accounts. We have reached out directly to offer further assistance regarding these allegations. Nikki

App. poco pratica interfaccia confusionale, la traduzione in lingua italiana ha funzionato fino ad ora e solo per quanto riguarda il menù e le impostazioni per quanto riguarda la pagina di modifica di un'inserzione a caso la lingua è stata sempre in inglese, ma adesso tutta l'app è solo in lingua inglese, la sincronizzazione degli ordini non sempre funziona per quanto riguarda la spedizione soprattutto per chi usa ebay spedizioni! Grazie per il tuo feedback, Ti abbiamo contattato direttamente per aiutarti a comprendere la tua lingua predefinita e in attesa di una risposta. Nikki Thanks for your feedback, We have reached out directly to assist in understanding your default language and awaiting a response. Nikki

This app can take a bit of time to get used to and is slow to load, but it gets the job done. Support is excellent. Adrian successfully helped me out with a very specific issue that I was having.

I've been using Marketplace Connect to publish products to Etsy and eBay, as well as to sync inventory with Amazon, and overall, it's been a great experience. The app is free and easy to work with, making it a valuable tool for managing multiple sales channels. The support team is excellent—Adrian, in particular, was very helpful in quickly resolving issues. Live chat support is fast, with almost no waiting time, which is a huge plus. The team is professional and responsive, making the process much smoother. There are some areas for improvement, such as reducing the long wait times for Etsy listings pages to open and adding more options to the bulk edit tool. However, despite these minor drawbacks, Marketplace Connect is a solid choice for sellers looking to streamline their inventory and listings across multiple platforms.

Most helpers are knowledgable - they go above and beyond to find accurate answers. Like you and me, they are learning to find ways to bridge the gap between Shopify and Amazon. They have resources to find answers that we aren't able to access or find. 4 out of 5 times they are super helpful.

Unfortunately this app doesn't work for medium sized sku counts, and and above. I have been trying for a few weeks to get the listing to synchronise from Shopify into the app, speaking with the support team, but this keep failing with various backend errors. There appears to be no initative to fix this or provide support - all I get is responses that say they can;t tell me when they will resolve this. This all seems pretty fundamentally lacking to me. I am afraid I cannot recommend a system that is this unreliable. We will have to use an alternative solution.

What's the point of this app if you own a store in Canada? Link it with Wal-Mart, Target, Ebay, Amazon, etc. in Canada! Nope, the services available on this crappy app are not available in Canada, and they have no time frame for that availability. Now you'll need search around on the craptacular app store to find an app that will give you the ability to sell on these platforms, forcing you to pay a middleman that literally just stands there opening and closing a gate. Thanks Shopify! you truly are the worst. Thank you for your feedback, Amazon, eBay and Etsy are all available globally, please reach out to our support team if you are experiencing issues with these marketplaces. Walmart is available in the US presently, Canada is on our roadmap and Target requires a US registered account. Nikki

Definitely the best app out there! While there are occasional glitches, the support team always resolves them within 24 hours. I use this app to manage thousands of orders every month, and it’s simply amazing. I’ve never had any issues with syncing orders or listing products to marketplaces. It processes new orders within minutes!

Update 1/24/25: I wish i could go negative stars, I have reached back out and now we are supposed to re add items that their team has removed in the file. To me they have no idea what they are talking about as we are just running in circles at this point. Each day is a new person that does not read the issues and we have to explain the issue again. At this point they are throwing crap on the wall to see if it sticks. I would stay for away from this app. Original: By far the worst app i have used. it's a 50/50 shot of even getting it to load. Filled with errors. 5+ hours with support and still at square one with them only saying "Walmart API Issues" Does not seem to have the accontability that needs to be there for a successful app. I would take positive reviews with a grain of salt and explore even paid options that might work better. Thanks for your feedback, We have reached out to assist with your GTIN which will resolve the issues you are seeing. Nikki