Reviews for Shopify Inbox

I find it very useful..

Excellent chat system. I wish it had AI integrated into it as it adds a lot of functionality and capabilities. Imagine if we did not have to re-respond the same answer to the same repetitive question that would be asked differently occasionally or have it communicate and automatically translate our response in the user's native language. Maybe we can upload PDF and docs and give the AI all of our files, instructions, and guidelines about our product and the system and can provide any information the end user is asking.

Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.

Pretty good, Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.

Great, at no additional cost, but would be good if you could paste screenshots rather than having to save and attach

Easy way to manage store convos. I wish that it didnt log you out after a set point in time though. Other than that the app is great!

Good

sellers can contact with cstomers easily

great

I would recommend it, but sometimes it is hard to find.

Great service, easy to use

Service gratuit et de qualité. je recommande !

It's a very direct way to communicate with customers.

Aito Nordic

2023-12-17

Italy

Simple but powerful. Good user experience

It's good!

Great

Na primeira não vi a mensagem do cliente, aí atrasei a resposta!

Well structured

Allows us to connect to visitors and customers at the right time, right when they're shopping - and gracefully handles when we're not available. Great product which helps us deliver a great service.

Love the app notification on my phone when a chat message comes in.

Shopify me Inbox allows me to respond in a timely manner to request and questions, when I am away from my shop. Like any other app, there are hiccups, but my Customer Respond Rate has gone up and that helps with sales. Good app, Sam

Its a great service

Great

Good app easy to use, I recommand it!

bon fonctionnement