Reviews for Shopify Inbox

This app makes it easier to stay in touch with the customer and possibly even engage them. It is a great tool that can convert curious visitors into customers. It is good that you also receive e-mails that there are unanswered messages, so that you do not miss responding to customers

it was nice and easy

This easy to use app helps answer potential customers questions and which funnels more leads into sales. This increases revenue.

Dermalogica

2024-04-04

Spain

estupendo y rápido

COLORADDICTED.COM

2024-04-03

Greece

The app is good but we need a way to download our entire Interactions/Conversations (i.e. Chat Threads) with each customer. I just had a difficult customer. I need to present and defend my case to third parties (Bank). As things are right now with Shopify Inbox, the only way to do it is by screenshooting everything screen by screen. This is impossible, inconvenient, unmanageable if the chat thread is long. Please do something about it !

GSPORT

2024-04-03

Spain

Es muy fácil de utilizar y funciona genial! Es más fácil hablar con los clientes, y resolver sus dudas, además de que nos perciben más cercanos y confiables!

In overall, it is a good app, with smooth integration on a phone, which is crucial. But I miss one key feature: The fact that it doesn't integrate with the contact itself, and so that you have the history of the chat in the contact for all to see, is a mystery to me.

yes, absolutely

Love, love, love this app! I just installed but the process is made super easy. And it's free!! Great app!

Works Great!

Ça marche super bien, aucun problème. C'est super pratique pour mon entreprise et ça rajoute de la confiance à mes prospects et clients. Par contre, maintenant je fais mon site en plusieurs langues et les questions /réponses automatiques ne sont pas traduites avec l'application de traduction, seulement l'intro de la messagerie, ce qui est un peu dommage. Ça serait bien de trouver une solution à cela rapidement.

Good app

Easy to use. I like the ability to add photos.

It is very easy to be able to communicate with my customers this way.

easy to use

The Lamp Goods

2024-04-03

United States

It's good.

Used the app a few years ago and wasn't happy with the customization. Those issues have since been fixed. Using it again now and pleased with the functionality.

good app

i like it

Wonderful I love it!!

Simple way to communicate with customers

EXCELENTE

Very simple setup and usage, I get notifications immediately on my phone when a customer contacts me, and has led to sales.

nice experience

Easy to use.