Reviews for Shopify Inbox

great to be able to address customers immediately

Free and easy to use.

Very easy to set up. It's a great way of communicating with customers in real time.

Great app, really loving it!

Excelente

Very useful for store communication with customers

excellent!

Very easy and quick to read instant communication tool

Really good tool and easy to use

Ottimo servizio

Thank you for the chat system

Easy to use!

very easy and faster.

Easy for customers to use and offers great interaction opportunity with customers.

I like this app

Keeps me in touch with customers and performance wise it's very responsive.

QUICK SERVICE AND DIRECT SERVICE

Ottima App. Consigliatissima. Grazie.

Woodstock & cie

2024-04-06

Canada

Great free chat app that has very similar functionnalities than other app that charge you 20-30$/month

Customer service is the best I have ever experienced ANYWHERE! They are super quick maybe 5 minutes max and the chat feature helps so much when I am trying to design! They are super helpful and absolutely amaing 5 stars NO QUESTION

I meant to check bad: I am being inundated with messages from random strangers who want to, "talk about Shopify" but don't. I think they're bots and its starting to get annoying!

great

Excellent app

Thank you, everything works. convenient and fast

This is amazing... I can't believe we didn't try this sooner. We were consistently having issues with our old chat app (which was a PAID app), and I finally had enough and switched to this. I did not realize how many wonderful functions it has. I am able to see so much about the customer that I never was able to see before... what they have in their cart, their most recent order, how long they've been a customer for, what page they were on when they initiated the chat. Its extremely well integrated with Shopify so its very useful. In addition, it was super easy to set up, I was able to do it in about 15 minutes. So far I have not had any issues with this, and we are getting so many more customer chats, so I know its easier for customers to use. There's also an option to setup instant answers, so customers can find out answers to common questions, or even check on the status of their order, without having to engage with a live person. It looks like at least half of our chats are being resolved this way, which has been wonderful!