Reviews for Shopify Inbox

Easy to use. Sometimes there is a delay of a few minutes before a chat message is delivered on my phone, but overall, it's a helpful app.

Es hilft uns, die Anfragen von Kunden rechtzeitig zu erhalten und zu reagieren.

Its a very good communication tool between customers and businesses. Easy and to the point answers. No, looks like the AI actually writes the perfect answers for you too.

Great for customers to communicate with us

So far so good, does as promised and can see the benifits.

Simple and easy to use

Shopify inbox is an amazing way to connect with my customers and its so easy, its like having a assistant on hand. Thankh you from the staff at Bolden Boutique!

Great app and works well for us

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

I Love This Amazing Inbox App From Shopify Without Paying Any Charges

Great!

Suprisingly I like this a lot.

Great new tool, that is perfectly integrated!

time saving ,i will defently recommend it

Unfortunately Shopify deleted some links in my store without asking permission then they closed the chat and failed me after being on the chat for hrs the close the chat again. It was Shopify mistake. Now escalation has occurred and they won't fix the issue, furthermore, they requested for me to reload again the information which I paid to begin with 5 yrs ago. This matter needs to be addressed as I do not know how to do this. There Isn't telephone support just chat the website company has failed me. Again I'm giving a 3 stars because the beginning was great but now it's really difficult to deal with getting escalations handle at all. My website looks unpolished and unprofessional until they help.

Working as intended

me da la opción de estar en contacto con mis clientes desde cualquier parte.

very good, easy to use!

GOOD

easy to use

nice

5 star

Very good app

really bad getting one through the app is really annoying and impossible Thank you for your feedback. We are sorry you are having trouble getting through the app and would love to learn more to help us improve Inbox. Feel free to reach out to us at inbox@shopify.com with more information about what parts of the app are difficult to navigate. Thanks! - Shopify Inbox Team

it is easy to navigate