Reviews for Shopify Inbox

Swift, easy, no subscription, and no need for a lot of setup. Thank you guys!

really like this so far! I can see what customers have in their carts and every step of our interactions to keep my records straight.

good thanks

nice

jednoduché použitie prehľadná

Works well for our team.

I love the generated AI text, it makes life so much easier, specially when receiving "offers" for website checkup for potential issues. That AI knows how to reply back in a flick denying those offers. I absolutely love it!!!

good

Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.

Easy to use, good AI capability with excellent pre-filled suggested answers to questions. Cons - notifications are poor. You do get a "ping" on desktop that you can easily miss. A constant ring until answered would be better. If it wasn't for the notification on my watch, I would miss lots of customer queries. Also, poor synchronisation with iOS mobile & tablet which show closed conversations as still open.

It gets the job done. It sends quick notifications via email and or app. Does what it is supposed to do.

Works.

Very easy to use, suggests answers and shows updates on what the customer is doing with their cart

best one

Great stuff

It reacts really soon. I got the message as soon as the customer sent to me.

Works well for our store

Shopify Inbox is incredibly effective! It makes managing customer inquiries seamless, boosting response time and satisfaction. The integration is smooth, and it keeps all conversations in one place. Highly recommend!

The app works really well, I can answer via desktop or mobile to help customers with any questions, it has helped to secure purchases that may otherwise have been lost.

Easy in use

parfait

The app is easy to use and provides some automated replies to my customers.

Excelente por que ayuda mucho a la hora de responder.

very good very easy

so easy to speak to customers, it has helped increase our sales.