Shopify Inbox
Connect with customers and drive sales with chat– for free
5.5K Ratings
Media
About this app
Acquire new customers and close sales by connecting with shoppers in chat.
Shopify Inbox is a free messaging tool that lets you chat with customers as they shop. While you chat, use live customer information like products viewed, what’s in their cart, and past orders to tailor messages to your customer. Upsell by recommending products or offering discounts to increase order value. Quicker responses can increase conversion by up to 69%—help customers faster with Inbox’s AI-powered instant answers and suggested replies.
- Add chat to your store with a seamless workflow in Shopify.
- Manage conversations from online store chat and Shop app.
- Quickly understand who customers are with profile and cart details.
- Send product recommendations, photos, and discounts without leaving the chat.
- Automate greetings, contact capture, and FAQs to save you and your buyers time.
Categories
Features
Automated Responses
Customization
Real Time Messaging
Key Benefits
- Turn browsers into buyers: Share products, discount codes, and get powerful insights so you can sell more and focus on chats that convert.
- Help more people in less time: Create quick replies, instant answers, and automated messages all from your admin and keep your brand consistent.
- Centralize chats in one place: Chat in real time or use email to follow up when you can’t talk to customers live.
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
Gamberry
Apparel & Accessories
Postcard
The East Order
MTN SHOP
Business & Industrial
Poppie Pack
Strawberry Avocados
Apparel & Accessories
Recent Reviews
Reviews
2024-08-24
United States
Great system to handle questions. Highly recommend!
2024-08-21
United States
Great app. Work perfectly on computer and phone.
2024-08-19
Switzerland
Buona integrazione e miglioramenti continui, tuttavia lenta nella sincronizzazione dei messaggi tra differenti dispositivi
2024-07-31
Mexico
So far so good, instalation process was easy, configuration done without any issues and the app is working perfectly.
2024-07-24
United States
I love that I can stay up to date and informed when my customers need me. Shopify Inbox keeps my customers calm until I can get to their questions and they enjoy the easy use too.
2024-07-24
Italy
Facile, intuitiva, utilizzabile da più utenti. Consigliata
