Apps
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Chatty: Livechat Helpdesk, FAQ

2K Ratings

5

Developer

Media

Create unlimited FAQs
Include all contact medthods
Supports multiple languages
Professional FAQs page
Chatty Live chat, FAQs, helpdesk customer support solution
Chatty live chat for exceptional and instant customer support
Chatty Live chat, FAQs, customer support solution for Shopify
Mobile app helps you manage all conversation anywhere anytime on

About this app

Happy customers, more sales: Chatty makes it easy with Live chat customer support & FAQs helpdesk

Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot, you'll answer questions instantly and build stronger relationships with customers. Build FAQs hub for quick customer support and enable order tracking at ease. Customize your chat widget to match your brand and offer multiple contact methods like WhatsApp, Facebook Messenger, Email, Skype, and more. Plus, manage all conversation on the go with the Chatty mobile app.

  • Live chat: Provide instant customer support to engage and boost sales
  • FAQs hub: Create a FAQs hub to empower customers to find answers on their own
  • Beautiful chat widget: Customize chat widget to match your brand in few clicks
  • Order tracking: Let customers check order status on the go easily
  • Mobile app: Keep track with conversations from your devices anywhere, anytime

Features

Display Options

Custom templates
Sidebar
FAQ page
Collection page
Tabs
Accordions

Customization

Tagging
Welcome messages
Agent avatar
Chat buttons
Business hours
Color and font
Emojis and stickers

Real Time Messaging

Live chat
File uploads
Behavior tracking
Push notifications
Email chat
Customer insights
Multi-language

Editing Tools

Multi-language
Markdown
Import and export
Rich text editor
Translation
SEO

Automated Responses

Quick replies
FAQs
Greetings
Order updates

App Insights

Monthly Reviews

Stores by category

Stores by product count

Distribution of store sizes using this app

153 total brands in our network using this app
Grouped by number of products in their store

Recent Reviews

Reviews

2024-09-19

India

Its a all in one tool to communicate to our customers

2024-09-17

India

Great app and excellent customer support. It helped us fulfill our needs! Highly recommended to all shopify store owners.

2024-09-16

Canada

Great help. Thanks.

2024-09-16

Spain

Highly recommended! I have used several similar apps and this is the best of them all without a doubt. It is very intuitive, you can customize and translate everything. The customer service is excellent, they have helped me a lot and have always answered my questions super fast.

2024-09-16

Israel

Great support! Nice app, has a lot of options and features.

2024-09-11

Canada

Chatty App has definitely been game changing for our online store. It's been great being able to communicate with customers in real time. Thank you to Audrey for helping answer all my questions in a quick and timely, and resolving any issues. Keep up the great work!