C

Chatty: Livechat Helpdesk, FAQ

2.6K Ratings

5

Developer

Media

About this app

Launched: Jun 9, 2022, 12:00:00 AM

Happy customers, more sales: Chatty makes it easy with Live chat customer support & FAQs helpdesk

Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot, you'll answer questions instantly and build stronger relationships with customers. Build FAQs hub for quick customer support and enable order tracking at ease. Customize your chat widget to match your brand and offer multiple contact methods like WhatsApp, Facebook Messenger, Email, Skype, and more. Plus, manage all conversation on the go with the Chatty mobile app.

  • Live chat: Provide instant customer support to engage and boost sales
  • FAQs hub: Create a FAQs hub to empower customers to find answers on their own
  • Beautiful chat widget: Customize chat widget to match your brand in few clicks
  • Order tracking: Let customers check order status on the go easily
  • Mobile app: Keep track with conversations from your devices anywhere, anytime

Features

Automated responses

Order updates
Quick replies
Greetings
FAQs

Editing tools

SEO
Multi-language
Markdown
Translation
Rich text editor
Import and export
Images

Real-time messaging

Email chat
Multi-language
Push notifications
Live chat
File upload
Agent analytics
AI chatbots

Customization

Agent avatar
Welcome messages
Chat assignment
Tagging
Chat window
Business hours
Emojis and stickers

Display options

Accordions
Collection page
FAQ page
Mobile responsive
Tabs
Instant answers
Sidebar

Pricing Plans

Free

0

  • 100 AI replies /month
  • 100 product training
  • 20 URLs & files upload
  • 1 agent
  • Channel: Email, Messenger, Instagram
  • Translation 1 language
  • Live chat: 90-day chat history
  • Professional FAQs page

Basic

19.99

  • 500 AI replies /month
  • 500 product training
  • 50 URLs & files upload
  • 3 agents
  • Multi-channel
  • Translation & Auto translate
  • 12-month chat history
  • Detailed analytics

Pro

49.99

  • 2000 AI replies /month
  • 5000 product training
  • 500 URLs & files upload
  • 10 agents
  • Multi-channel
  • Unlimited chat history
  • Prority support
  • Detailed analytics

Plus

199

  • 8000 AI replies /month
  • 10,000 product training
  • 700 URLs & files upload
  • Unlimited agents
  • Dedicated consultant

App Insights

Brands Using This App