HelpCenter: AI FAQ+Help Center
FAQ page, ticketing, Livechat, Chatbot for support, Tabs
1.3K Ratings
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About this app
Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk
Enhance your customer support with HelpCenter—the ultimate tool for stores of all sizes, from small to enterprise. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration, & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back.
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Experienced Shopify developers: 9 years in the market, 24/7/365 support
Categories
Store management
Store design
Features
Display Options
Custom fonts and colors
Custom CSS
Custom templates
Product page
FAQ page
Mobile responsive
Search bar
Editing Tools
Images
HTML
Custom URL
Multi-language
Import and export
Rich text editor
Drag-and-drop editor
Real Time Messaging
Social media
Agent analytics
Live chat
File uploads
Email chat
Customer insights
Customization
Tagging
Chat window
Welcome messages
Agent avatar
Chat buttons
Business hours
Color and font
Automated Responses
Quick replies
FAQs
Greetings
Order updates
Launched Date
December 8, 2015
Key Benefits
- Intuitive FAQ in 10 minutes: Create an attractive FAQ page from scratch. Provide your customers with a simple, easy to navigate tool to find their answers instantly.
- HelpDesk for customer service: Access all customer inquiries from Help Center: email, Live Chat, Chatbot and FB Messenger in a single platform and save your time.
- Product description Tabs: Create a world class fully customizable tabs to your product page. Select from specific, shared or static content tabs based on your needs
Pricing Plans
FAQ
$3.99/month
- Unlimited FAQs
- Premium FAQ templates
- Article ratings
- Contact form
- Order tracking
- Multilingual
- Shared tabs
- All other FAQ & Tabs features
HELPDESK
$10.99/month
- Unlimited support agents
- 30000 tickets per year
- Shopify order management
- Templates & rules
- Live chat
- Chatbots
- Tags
PROFESSIONAL
$15.99/month
- All FAQ features
- All Tabs features
- All HelpDesk features
- 100000 tickets per year
- Full onboarding
