HelpCenter: AI FAQ+Help Center
FAQ page, ticketing, Livechat, Chatbot for support, Tabs
1.3K Ratings
4.7
Media
About this app
Launched: Dec 8, 2015, 12:00:00 AM
Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk
Enhance your customer support with HelpCenter—the ultimate tool for stores of all sizes, from small to enterprise. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration, & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back.
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Experienced Shopify developers: 9 years in the market, 24/7/365 support
Features
Editing tools
Drag-and-drop editor
SEO
HTML
Videos
Rich text editor
Import and export
AI generation
Automated responses
Greetings
Quick replies
FAQs
Order updates
Real-time messaging
Customer insights
Email chat
Agent analytics
Social media
Live chat
File upload
Customization
Chat flows
Chat window
Chat buttons
Business hours
Welcome messages
Tagging
Color and font
Display options
Custom font and color
FAQ page
Product page
Search bar
Mobile responsive
Custom templates
Custom CSS
Pricing Plans
Free
0
- Limited FAQs (customizable) & templates
- Custom CSS
- Widget with FAQs, order tracking
- Unlimited product tabs
- Live chat/chatbot (1)
- Helpdesk (10 tickets/mo)
Basic
5.99
- Unlimited FAQs (with GPT-4)
- Multilingual FAQs (up to 3)
- Premium templates
- Unlimited shared tabs
- Unlimited LiveChat & Chatbot
- Unlimited support agents
- Helpdesk (50 tickets/mo)
- No branding
Standard
19.99
- Everything in Basic, plus:
- Helpdesk (300 tickets/mo)
- FAQ translations (up to 5)
Advanced
49.99
- Everything in Basic, plus:
- Helpdesk ticketing system (1000 tickets)
- Unlimited FAQ translations
- Support priority
- Feature request priority
App Insights
Recent Reviews
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