Reviews for Shopify Email

It doesn't support many languages, the templates are very simple but I get it, it's a free app after all. However, the inability to choose the customers to whom I want to send a specific email with an advertisement is a failure. You can only use customer segments (which are set automatically, cannot be edited and are pointless). Also the application may be free but very average. Lack of support - despite several months of use, I do not know how to contact support.

Ok, wait. I'm TRYING to use this but it doesn't look like I can import my mailchimp email list?? And then, I have to send in SEGMENTS? Is this only for people who have > 1,000 subscribers? Super frustrating!!

Shopify has some work to do with this app.... Not that impressed at all. Apart from not being able to mail more than 1000 mails in one go, it lacks many other basic features. Brush up on this already. Very frustrating that we have to send in segments... WE WANT TO MAIL ENTIRE LISTS!! Dont you guys want to make extra cash when we go over the available Free quota? You limiting us from reaching our databases and reducing our sales conversions. Ridiculous.

It is really basic. Does not offer proper statis. Does not allow to remail to unopened and very few templates.

It's a pretty good app. Although it doesn't have extremely good customization options, it's still decent enough to build really good email campaigns at a fantastic price. We love using this app for email automations and have never ran into issues. Also, now you can upload high-quality imagery without the image becoming blurry which is a huge plus. 10/10

We must be able to add/create/use our custom HTML email template or we must be able to use our Shopify Notification based email templates. I hope, an update will come soon about this. Any other things are awesome.

Para empresas pequeñas que empiezan esta muy bien pero corto y con poca info de precios para mas alla

i love it as it take about 5 minutes to put an email together because of the templates! 15 minutes if you want to change a lot of information butt for my business the templates on this app are good enough. 5Stars for sure

Buena para emails sencillos, bastante bien integrado con shopify. Una gran decepción es que los mails no sean traducibles con la app de shopify Translate&Adapt.

DO NOT INSTALL if you have multilingual site. After installing you will lose abandoned cart email you had before installation. This app shouldn't be able to be installed on multilingual setups. Is there even a way to get my previous multilingual automation emails back?

Excelente app e fácil de usar na minha loja https://cowboybootsportugal.pt Recomendo para envio de emails.

I was a little confused at first but it's easy to use. I love that Shopify has this options. Makes it a lot easier for me :)

Easy to use, but I'm not gonna lie, the customization options are horrible and very limited. There's no way to make your campaigns eye-catching, and they always turn out looking incredibly dull because of the rigid personalization features. It's very blocky. It kind of defeats the purpose of having a newsletter, especially when it's supposed to draw customers in. It just comes off looking very cheap.

Shopify Email App is not honoring image sizes. Re-sized and imported a 150x150 logo and once it loaded the image significantly increased in size. I have not been able to find a solution to this.

I like this app I truly recommand This app mainly the support customer is really great in particularly mr lord R

On the face of it, the app looks good and easy to use. The issue is there is not a way to bypass customers who accept marketing setting. Some emails are marketing and customers need to consent. Other emails are non-marketing, eg status update, website down and these non-marketing emails do not need to rely on consent. Can only leave 3 stars due to lack of scope when sending emails.

muito acessível , estou ainda em fase inicial mas na verdade muito pratica pra meu negocio. gostando bastante

Great app, works with the basic shopify plan and it’s a free app. User friendly, customization options are great - only with there was a way to set the font rather than change it in every section. Otherwise, great for beginners

I can’t use it because only available for Shopify plus… seriously if you want to promote for only new customers then say to your small business customers a goodbye

Great app! Suggested additions based on what other apps offer that would put it at 5*: * Email multiple segments at once * Add custom data fields * Email customers based on the collection that they purchase from without doing a bunch of work arounds * Search and select segments in the search bar when choosing which collection to send to / sort the drop down list of segments by A-Z rather than the order in which they're created * See individual recipients' email receipt/open history

Worst email app on the store, only thing it's got going for it is that it's cheap & can do flows but tbh it needs to be cheap now that shopify is taking fee's from all 3rd party transactions including buy now pay later services which already take too much. Moving the abandoned cart emails into this app while it is so half baked has me angry, I had an awesome template but now it's gone as you guys are forcing us to use this. I can't make anywhere near as good of an email in this app as I could using OrderlyEmails: Email Templates and just pasting the code into shopify. This app can't even size images properly, recommend products or display dynamic discount codes to draw a customer back. Such a lack of customization, lack of social networks you can list in your footer. The footer is just plain terrible tbh. Stop rolling this out until it's actually a good app!

App is really easy to use and really convenient since it was in the Shopify marketing. BUT it is an awful app to use if you have timed email exclusive sales with limited quantities and a high volume of customers. We launched our email at 10 AM and 1 hour later it notified us that it failed to email 95% of our customers 'due to a high bounce rate, usually because subscriber email addresses were not valid.' Out of nearly 10,000 email subscribers. We do not have this issue with our current emailing app. If you have multiple variants, you are unable to change the price to the correct variant in stock. Also the emails are very bland, but that wasn't a main issue.

This app works sort of ok. I imported all our subscribers from GetResponse easily. My only issue is when editing the email with things like being able to say use a link generated in the discount section of Shopify. It is easy to get the look of the email right in terms of store branding but with editing links etc it could do with some improvements. The price is great but the app needs some tweaks.

Overall, this app is not good. My biggest complaint is that it takes hours to send an email to our 1600 customers. This is a problem when we launch a subscriber exclusive sale with limited stock quantities. Not all customers get the email at the same time. Also, the layout is very basic looking and the app doesn't offer a sticky popup tab to entice shoppers to join the list throughout their shopping journey. Automations, reports, and editor are all in different locations in the admin dashboard making it confusing and the abandon cart automation is not even sending. I do like that I can link products easily but that's about it.

Needs a serious overhaul to be useful. Missing so many basic features. e.g. - Adjustable padding/ margins - Menu for header - Custom widths - More than 2 columns - Proper footer customisation On the plus side, it is cheap to use.