Reviews for Shopify Email

Setting up all my emails flows etc, was pretty straight forward, except for 1 thing. It didn't send out ANY of my automated emails. I do not know why shopify moved to forcing this app to send out emails for abandoned cart and abandoned checkout.

Love the app but I have a problem finding my discount codes when I'm editing an email.

I truly stood by Shopify emails vs an email app. I would even refer our friends to Shopify emails instead privy or klaviyo. Since the 4th of July all of my emails have been failing. I have followed every step Shopify customer service has asked me to do and it still does not work. Because of this our sales have decreased and it has been a headache. I feel like shopify made a ton of updates this summer to the interface and email sales channel and I just wish it would go back to normal. Unfortunately I am going to be switching to a third party for our email campaigns.

Terrible, Says it is installed correctly but nothing but errors. It does not send any emails. The same thing is happening to me that you see with all the other bad reviews here. Garbage!

Another FREE it is for my type of app. I need to dive deeper in and figure more stuff out. If you need any ideas, come to my site. I have lots of cool stuff you can check out.

It is very difficult to type an email. For 2 days I have been trying to set up emails and it continues to shut down. Alot of wasted time here.

Was an amazing free app while it lasted. Easy to navigate! However, just recently it has been heavily compressing images uploaded through the email. I used to have fine crisp images, now they are so blurry. Hopefully I can find another email editing app.

Shopify Email is really, really amazing! Super fast, clean and easy to use. The only thing I wished, is it had included its own landing page for opt ins, embed forms or pop ups so I can offer a freebie/discount code to capture leads. If this happens, I will move my whole email marketing into Shopify. Please consider adding this option!

ALL-IN ריהוט גן

2023-08-01

Israel

Doesn't support RTL languages. They told me they will develop it at future. I hope sor.......................

Wir sind nun von Klaviyo komplett auf Shopify Email umgestiegen und ich muss sagen. GENIAL. Klar, es fehlt noch an der ein oder anderen Stelle ein tolles Feature und ich hoffe, dass Shopify hier noch nachzieht - aber der Anfang ist gemacht. Das Beste daran, wir haben nahezu alle Flows in Shopify nachgebaut und verlieren dadurch keinen Umsatz. Im Gegenteil - wir zahlen sogar deutlich weniger als mit Klaviyo.

I just started looking into the email app and I setup the New Arrivals template. Looks fine on PC, but the mobile version is really bad. Narrow columns of text with words broken up. How can a seller be expected to send that to a customer? Am I missing something?

Thank you, a very good app that helped me automate my emails and do proper engagement with my customers.

I know it's free, but it doesn't fit my plans, and I'll keep looking for an app that works. Thank you for your free service

I installed 'Email' to create auto email campaigns for things like abandoned cart, items left in checkout, welcome email, etc. I found it super easy to use, the workflow took a few moments to understand but once you do it a few times, it was super easy. The email templates are super easy to set up too.

Unfortunately I believed Shopify's marketing and thought this was a great free (or certainly very cheap) alternative to mailchimp, omnisend etc. It's not. It was clearly programmed on the fly and it is totally unsuitable for a modern store which uses multichannel marketing or sales. Online instructions are useless and most support people do not understand this app. The BIGGEST problem is that you can only send emails to customers who have subscribed on the Shopify store. You can import customers from other email marketing databases (or your old Shopify store which you replaced with a new one) but Shopify email wont let you send emails to them because they didn't subscribe on this exact store. No doubt they will blame GDPR rules but everything I did was in compliance. In reality they probably cant be bothered to build something decent (which is a massive shame because I would have paid for it!). I have just wasted a full 2 weeks moving from Omnisend to Shopify email. When emails wouldn't send Shopify blamed bouncebacks so I spent money and time cleaning a pretty clean database, then they blamed something else. Eventually someone actually understood the product, took a proper look at the screenshots I sent and told me the truth. It took 2 weeks during which time I launched a new product and didn't fully market it. Now I will have to subscribe with Omnisend again. Shopify could not care less. Don't go near this product with a long barge pole if you are used to using a quality email marketing platform. I don't know about you but the Shopify of old where they cared about their customers and couldn't wait to understand and meet customer requirements seems a very long time ago. A very disappointed Shopify usage who used to be one of their biggest fans Rachel

Great app! This app is a fantastic tool for email sending and has been a tremendous asset to my store.

Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/

The app itself is easy to use and seems very useful. However, getting the results can be a bit confusing, It would be great if there was an option to download the results, for example in CSV format, for further analysis.

I had a wonderful experience I received a email thanking me for shopping with Sumptus Lashes I had a wonderful experience from the very start. They will have my repeat business. Phoebe C..

Bom dia Estou tentando integrar o Melhor Envio na minha loja e não estou conseguindo. Favor entrar em contato para ver o que tem que fazer. Obrigado

1 major flaw - you cannot translate the content. For stores that sell across the world in multiple languages it doesn't help if you can only serve 1 language. Hopefully this will change and than it will be awesome!

Après avoir travailler plusieurs heures sur plusieurs email, je me suis rendu compte qu'on ne pouvait pas traduire ... Très déçue !

For a free email marketing tool, don't expect much from this. It works on standard automation such as; "Welcome", "Abandoned", "Offers" etc. However, it gets pretty annoying when you want to customise a template to send an email to customers who purchased a certain product/collection. And you want to get segmentation details of. your customers. You won't find anything in the HELP articles, it's just a merry-go-round situation. This by Shopify is to just make up the FREE services. KLAVIYO is much much better in all aspects.

Everything works great, very handy app. But lacks translation support. There is no way to fully translate your emails. So not as good for international shops.

nice app. Shopify created this app years ago but still it is good. Thankyou so much. App is good for collect emails