Hot Chocolaterie
2023-10-07
United Kingdom
I was very lucky to receive help from an advisor named Sweetan who could not have been more helpful. He helped me with every query I had, even educating me on what he was doing. If I need any more pages for my website I'll be sure to sign up for a paid subscription with Shogun simply for the customer support - just brilliant!
French Village Bakery
2023-10-06
United Kingdom
Really easy to create pages and support is always super fast and first class!
All Weather Selvedge
2023-10-05
United States
This is an incredible app for several reasons. 1. The easiest to use that I've tried, drag and drop page builder. I've tried, pagefly and whatever else and it's no comparison. 2. The price is awesome for small business. The tech stack you need adds up and these guys get it. 3. The support is next level. All the members are good but I have to mention Andre by name. He went back and forth with me by email over the span of 4 hours and turned my sales page from blah to DAMN. I love this app.
2023-10-04
United Kingdom
Love Shogun! It has really meant we can up our game in terms of page design, without using an agency. I recently had a formatting issue, reached out to the Shogun team via live chat, and the service was brilliant. Super quick to connect, friendly and all sorted in 5 mins. Very pleased and happy to recommend it.
GuavaBamboo
2023-10-03
Canada
Support was very quick detailed and attentive. Also previous dealings w company were great.
Esposito's Finest Quality Sausage
2023-09-29
United States
Top top. It is not EXTREMELY easy to use but it is doable, and their customer service is top top! I will continue using Shogun, and recommending it.
Rohto® Eye Drops
2023-09-29
United States
I've been using Shogun for 6 years and fully recommend to any Shopify store that wants to customize webpages for their site. Super responsive customer service and they even host interactive webinars on ocassion. Great team and product!
PawzUps
2023-09-27
Canada
I love the flexibility that shogun offers when designing a site. It's just a deeper level of customization and expression than regular shopify themes. (To my knowledge) Easy to use. Well built for developing between mobile, tablet, laptop, desktop. Takes a little bit to learn how to do exactly what you want to do. I'm somewhat computer smart, and found this app intuitive and effective. Give it a try for sure.
Provenance Village Butcher Delivery
2023-09-27
United Kingdom
I would recommend a page for everyone who is looking for an easy grab-and-drop builder for your website. Also the support is amazing and Sweetan replied to all my queries really quickly and helped me get the most of the app!
Hubble Connected
2023-09-25
United States
Hi there, Bernardo! Thank you so much for leaving us a review. We greatly appreciate your support and will look forward to assisting you again in the future. Thanks! 😊 Sweetan | Client Services Shogun Page Builder
YES
2023-09-21
United Kingdom
We had an issue on our product pages and sweetan was amazing at helping sort the problem. They were a quick and reliable team :)
Targus Europe
2023-09-21
Germany
The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!
Privateer Bikes
2023-09-19
United Kingdom
Easy to use and the support is superb!
Sebastian Gower
2023-09-19
New Zealand
Extremely helpful support. Thanks Team!
The Skin Lab Shop
2023-09-19
Australia
I had a very odd issue with my site as I was building pages, and I was very concerned that all my work was going to be unusable. I contacted support and Lynsey was absolutely amazing, fixing the issue within 4 business days, and informing me of why it went wrong and what the process was to fix it. Thank you so much for your prompt and detailed help!
Rays of Grace Coaching
2023-09-18
United Kingdom
Shogun has totally lifted my website (I was previously using a free Shopify template)! I'm not an IT guru, but find the page creator easy to navigate using the Shogun guides. The customer service has been outstanding! Easy to book using Calendly, and Sweetan on the Support team is so very helpful. He has been very patient and taught me how to use and get the most of Shogun, including how to use and get the benefits from Sections. I would highly recommend.
Box Basics
2023-09-15
United States
We were experiencing an issue on our on of our pages. Images were spanning beyond the width of the page. Reached out to Shogun support and they fixed it within 5 minutes! Awesome support! This was the only issue I have come across thus far.
Ice's Secret
2023-09-14
Singapore
Fast and Effective service. Easy to build your page with Shogun!
Eyewords
2023-09-14
Canada
I am so grateful for the help that I received to reconfigure images on a landing page. Leah was incredibly knowledgeable and quick to address the issue. She even recorded a video explaining how to fix the issue. I am extremely happy with the support!
KMC San Francisco
2023-09-13
United States
Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.
Winck
2023-09-13
Canada
Support from Andre was 10/10! From start to finish he was very knowledgable and patient with my questions. His responses were thorough, straightforward and easy to understand.
Vegan Style
2023-09-11
Australia
The support was very quick and helpful
Nimbus® | Official B2B Brand Page | SE
2023-09-11
Denmark
I've been using the Shogun app for a while now, and I couldn't be more impressed with their customer support and response time. It's not every day that you come across an app that excels in both functionality and customer service. Whenever I've encountered any issues or had questions about the app's features, their support team has been nothing short of amazing. They are not only incredibly knowledgeable but also incredibly responsive. I've never had to wait for more than a few hours to receive a helpful and thorough response.
Lemonade Dolls
2023-09-07
United Kingdom
GREAT
Denim Day
2023-09-07
United States
My guy Andre is a rockstar. He helped me every step of the way. I was an issue with my pages displaying differently and I was making it more complicated than what it was. Andre had the answers and the plan. Much appreciated!!!!