Maintrac services Ltd
2022-02-15
New Zealand
Just spoke with Kalen, the man is a wizard. Helped me with a problem that ive been trying to fix for months and was too proud to ask for help. Shogun searched me out and actually was very quick to respond and very helpful. Clear cut, precise and very friendly.
Brava
2022-02-15
United States
We were having some trouble with A/B testing and our support genius Max quickly helped us resolve the issue after getting access to our Shopify theme file. Kudos to the awesome support team at Shogun!
Mensies
2022-02-15
United States
I use this app to create clean looking blog posts for my retail site. I will say the users ability to navigate the site is quite simple and Shogun has done a nice job offering many functions to truly make it customizable. The reason I have reduced my rating by one star is due to the inflexibility on the users end in choosing a package. The monthly fee does not reset your page count, meaning if you are using this app for the ability to create many pages for a site it will get costly. With that being said the Shogun support time was able to adjust my package slightly for my needs. I will continue using this app in hopes of the page limit aspect of pricing will be adjusted in the future for the users specific needs.
SPACE 519 | The Lunchroom
2022-02-15
United States
Every once in a while I have glitch that I cannot work out. I am not sure if the glitch comes along with an update or it is user error. But once I am able to be in touch with support they are always very helpful. My one request would be a click to chat support button.
iKegger Australia
2022-02-15
Australia
Amazing support, went above and beyond to help me sort out an issue with my theme that was out of their scope. Adam is a champion.
Make Me A Comic Ltd
2022-02-11
United Kingdom
great experience, very very good customer service, very prompt and helpful and friendly - thanks shogun customer support
2022-02-09
United States
Amazing app - easy to use and allows you do a-lot of custom design work on already existing Shopify templates.
Divine Feminine Works
2022-02-08
United States
I'm big on customizing the look of my shop, and Shogun allows me to do just that. Customer service goes above and beyond to help you out with any questions. I would definitely recommend.
Beautyologie
2022-02-08
United States
The page builder is very easy to use and the elements we needed to easily create pages well beyond what we could do within Shopify (without coding). When we had questions about how to accomplish something, the support team was both prompt and extremely helpful.
qa-brava
2022-02-08
United States
The customer service of the product is awesome, so quick and always helpful! I quite enjoyed using the product.
Oso Real
2022-02-08
United Kingdom
I really enjoy using this app. Without it, I don't know where my website would be! It is super intuitive, and the more you work on it the better you become, and the better your page will look
OneHead Hair Solutions
2022-02-08
Canada
Best builder app out there!! Easy to use, filled with amazing blocks and features!! Just perfect! It saved my website!
2022-02-08
United Kingdom
Been using this app for over a year. Use it to create custom product pages that convert way better than the standard ones we were using before. Highly recommend!
MaestroRaphael
2022-02-07
United States
Shogun is very designer friendly; I have grown to love working with this app because it is so intuitive that it is almost like a virtual collaborator. The support is superb - some of the best that I have experienced - both in terms of solid, concise visual documentation, super-informative webinars - and the support staff, who have provided me with what amounts to a sort of mentorship that is guiding me to self-sufficiency and ultimately to mastery of the app. It is very clear to me that everyone who is associated with Shogun, both loves and are proud of the product they offer - and in my experience, they have every right to be proud of Shogun Page Builder! The only improvement that I could suggest is that custom elements were available in all (my) plan(s).
PineappleBikes
2022-02-07
Switzerland
Fix a page that was not visible on the live page, the service provider help me discover what was the problem
Foot Scientific Store
2022-02-07
United States
The absolute BEST thing about Shogun is their amazing support. Twice now, I have had real people help me diagnose and repair errors within an hour of contacting them through email. Although functionality can feel limited at times, it's got everything you need to build a beautiful and high converting landing page.
PureCakes
2022-02-07
Germany
I used this app for being able to more modify my shop! I also created individual newsletter submission forms and the support, especially Sweetan was a great help for me on how to integrate this modification into my CRM list at Shopify. Fast and efficient, lovely support! Thanks!
NOOMA
2022-02-05
United States
We love the ability to make our landing pages look great without any coding but also follow many of the performance marketing principles that lead to higher conversions
Libre Naturals Canada
2022-02-03
Canada
I was having issues with potential clients contacting me using a form I'd created in Shogun I'd get the form but then there was no email or phone number, even though I'd created the form to require that information. Chris dug into it for me and figured out that I'd accidentally created more than one form in one. He sent me screen shots showing the issue and how to fix it, all within 24 hours. Great support!
Dedalus Wine Shop
2022-02-03
United States
No matter my question complexity, I always get a speedy and detailed support response. Either I get a solution directly from Shogun Support, or they help direct me toward a solution. Excellent, technical customer service. Thank you.
Rare Assembly
2022-02-02
United States
Game changer. Practically our entire site is built with Shogun and it looks amazing & is so easy to use. There's a bit of a learning curve but it's easy to get the hang of. Customer service is super responsive.
Subpod US
2022-02-01
Australia
Shogun is the best page builder I have used, and I have used most of them. It is feature rich, easy to use and they offer great support if you ever need it.
LEDVANCE Shop
2022-02-01
Germany
Great app with a lot of features! Quick and helpful support. I can recommend it for all Shopify stores!
Drive
2022-02-01
United States
We had a great experience using the app to address some design limitations in available Shopify themes. Also appreciate the engagement and quick responses we've received from Shogun's support team!
sleepybelly
2022-01-30
Australia
I've not necessarily followed best practice in building out site so ran into a few issues but the support team were very helpful!