Reviews for Shipping Rates — Shipeasy

I used this app to create set shipping rates for certain areas our company deliver to. The process was made easy with the help of Janani. Efficient, fast and super helpful. Really recommend this app!

The support staff is very prompt. These guys resolve issues within minutes over live chat! Amazing support. Thanks a lot for helping me setup my Shipping rates.

Shiva was an amazing help. He was patient and helped me with everything. Love the app its saving me losing money on shipping

that's good app for fix the problem of shipping rate and also they have good support really very helpful.thank you for this app.

Great support easy to reach and the app does exactly what I needed. Many thanks to Siva he was very helpful!

RAJ IS A LIFESAVER!! This app is amazing and worth every penny! Speedy service with people who really care about your shop running smoothly. Thanks again!

tot nu toe geen spijt van de app. werkt prima naar wensen en er staat altijd iemand klaar om je te woord te staan als dat nodig is! ook als het dringend is!! een aanrader!!

This app works like magic, it prevents Shopify from charging your customers double shipping due to multiple vendor/fulfillment locations. Let me just say this, this app and the people behind it should be an example of what great customer service is and most importantly would like to say a big THANK YOU to Raj Kumar who worked with us patiently and diligently to help us install the app and set our shipping rates correctly. We highly recommend this app and will use it long term. Thank you again, Raj and Shipeasy, for making our and customers lives easier. Sincerely, Ivaylo

The folks at LogBase are always super happy to help. I used their chat function, and then jumped immediately onto a call in order to better explain my situation. Siva understood what I was looking to do and though there wasn't strictly an out of the box solution, he was able to work on his end to make it work. It meant I didn't have to spend hours manually adding rates to all of my shipping methods.

I've been struggling for months to get Shopify to help me set up a flat rate across a multi origin store. I spoke to Siva for 30 minutes and he had everything set up and working wonderfully. Amazing service! Thanks so much for your help Siva! I highly recommend this app to everyone.

I would like to say how pleased I am with the customer support service. All I had to do is simply schedule an appointment. I picked a Zoom call. They offer more than one way to contact them for assistance which is wonderful. I had the pleasure of speaking with Mr. Siva. I explained my needs, and he was able to add the app and set it up with no problem for me. Mr. Siva is very knowledgeable, helpful, & patience. I very much recommend this app. Thank you Shipping rates!

App developers were very helpful and even helped me set up the app over zoom. When an issue arose they actually updated the software to help me within 48 hours. Truly wonderful customer service

This app stopped the double up of locations for shipping. Siva was extremely patient and helpful in getting this app all set up. Highly recommend and the app support from Siva was excellent

I want to thank Janani for support with shipping rates. She has made my life 10 time easy with this application. I high recommend any of LogBase product very easy to use and great support.

Super Service, funktioniert Tadellos! Shiva hat mir geholfen alles einzurichten. Kann ich nur weiterempfehlen!

I just need to praise Siva - He has helped me and spent over an hour making sure every little detail is correct. I cannot stress enough how helpful he was and nothing I asked was too much. I will continue to use this app as it is very good for different shipping zones but equally because his customer service was brilliant! Thankyou Siva.

Highly recommend this app and all apps by Logbase. Functionality is great, and their customer service is first class - there is always someone around to help, no matter if it's 1am or 6pm! Siva was incredibly helpful in setting up integration with two of their apps. We did a zoom call so that everything was set up correctly and I could see how everything worked first hand. Thanks so much Siva!

My zoom conference went very well and he was extremely helpful. He was able to set up my shipping and we tested it.

Brilliant app and brilliant service. Siva from LogBase is excellent. So helpful. Created the shipping scenarios for us and then talked us through the logic. Will definitely be using for future apps

I used their app to calculate our own shipping based on cart qty. Customer service through chat was very helpful in setting up.

We have used the app for our shipping rates and it has solved one of our biggest problem at hand. In addition, fast, friendly and great support.

I just want to apply the dynamic shipping rate and this app helped me to achieve that. The Shiva from the support team helped me to get this working. Great work!!

Siva is helpful for me in setting the app as per we need, and this app allows us to have product based setup and combine shipping methods for our store. Highly recommend to all!!!

Siva provided excellent customer service and set up the Shipeasy app in our store to comply with our shipping rates.

I used this app & it was very helpful & the perfect thing is the support team they were very supportive, quick friendly. I really recommend this app.