Reviews for Shipping Rates — Shipeasy

Janani and Vinduja were also excellent - she took the time to explain things well and will follow up with us to make sure we are happy with the outcomes. Well done!

Janani was very helpful. She helped fix the shipping issues we had and explained step by step what she was doing, so that I could see exactly what was being fixed. Thank you very much.

Thanks for your help Janani!

Great App, Easy to set up and awesome support team!

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Great app and great support. Thank you Vinduja and Jennifer for everything. 110% recommend her.

The service that Rahul provided was outstanding. He is a highly talented, capable and intelligent individual who has provided me with the highest level of service, that is rare in this world. I would not hesitate in recommending Shipeasy based on my experience with Rahul. Very much appreciate. Thank you Rahul.

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Janani is a really dedicated supporter! Many thanks

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Very fast, helpful support and reliable app for adjusting shipping rates.

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Many options, great docs, quick and helpful customer service.

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

I was having an issue with the app not loading onto my website due to something that Shopify had done to its platform. Raj from Shipping Easy Support was able to help me resolve the issue relatively quickly despite the problem occurring over the weekend. Update on the App's support team. Had an issue with an incorrect Scenario setup, Jenifer was very helpful and enabled me to resolve the problem very quickly.

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

ItsBen LifeStyle

2023-12-14

India

I've installed this app, the support team member Jenifer was really helpful by helping me with the set up. This app is providing what I need with the shipping by using distance , so far I am happy with this app. I would definitely suggest this app 100%.

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

I am a Grocery owner, I am very happy to have their apps for my store(Pickeasy and Shipeasy), the functions are really helpful, I can even set up a delivery by different date for different area, and also different delivery rate for the delivery. on top of that the support team, Ms Jenifer and her co-worker from Pickeasy team are sooooo nice , always there for you, solve the problems really quick! Highly recommend!!

Rahul did a great job explaining the features of the app and helping me identify a new app upgrade that is coming soon. Looking forward to hearing when the upgrade is available.