Reviews for Shipping calculator: ShipMagic

Excellent app, so refreshing due to it's simplicity and the very intelligent, live support that was available instantly to help me set it up. Highly recommend.

Great service!

In case you are seeking a customizable shipping application, we highly recommend ShipMagic. The challenges that we encountered in meeting the specific requirements for our business were rather formidable, and we are indebted to Adi and his team for their exceptional support. Their customer service is truly unparalleled, and they diligently addressed all our needs, enabling the successful launch of our store. Thanks again

Excellent app to solve Shopify's shipping profile problems! We needed the app to create different cart scenarios since we have products with multiple shipping dates as well as products that will be shipped together with the first shipment depending what the customer orders. The app works like a charm for this. The customer service is more than we could ask for and they always reply super quickly.

Best customer service I ever experienced. They helped to completely set up the app with a complicated shipping structure that we wanted. Totally recommended.

This is hands down the top custom live rates app available! The team is fantastic, and their developer will ensure everything is just right for you. This is our second store we integrate with them. Thanks a lot!

The ShipMagic team was very available for customer support to get all of our rates and customizations set up. So far, the tool is working well for our B2B shipping needs!

Great support in set up, very responsive live chat within the app and lots of useful features.

Cumulated Shopify shipping rates because of multiple shipping locations? Solved!! Thanks to the great customer service and a great tutorial the setup was very fast. Finally a solution, thank you so much Aditya!

Aditya has been so helpful in getting all of our shipping services up and running despite them being mixed and a bit complicated due to the use of both freight carriers and AusPost. They have been accommodating, quick to respond and the app is working perfectly now that we have configured it correctly for the business. Couldn't recommend enough! Thank you Aditya!

This app solved every problem our company had with pricing our shipping services. We ship in semi truck load quantities from multiple states to farms all over the country and have always had to invoice for shipping after purchase because it's such a nuanced calculation. The ShipMagic developer worked with us to set up all the rules we need to show a live shipping price in the customer's cart. That is a HUGE win in our industry. Thank you!

Aditya, took care of EVERYTHING from the offer to the final set up of the app to be sure everything worked fine. we are very glad that he came with a solution! thanks for your time!

No response from support and never on live chat!

Aditya Malani was very helpful with setup. It has solved our problem with double billing shipping with our 2 locations!

Extremely satisfied with the functions and features of the app. A solution I have been looking for a while with double charging. Support is outstanding, quick and on point.

ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service! Update: 8 months later, Aditya has continued to help me when I needed to change my settings. He is available quickly and his help is invaluable to my comfort to know that everything is set up correctly.

Absolute stellar support. Had to get in touch with the support team for something that was not working properly and got it solved in a few minutes. Could not recommend more!

I had one of the best customer service experiences ever. Aditya quickly resolved my specific issue, providing immediate responses and fast solutions. I highly recommend this app for its outstanding support.

Aditya has been extremely helpful - he took the time to understand our specific needs - we had two video calls to come up with the most effective shipping solution - and they also added a new custom feature that would save us a lot of time. The app is very versatile so you can set it up in different ways depending on what you need. The support has been great, and I would certainly recommend this app and the excellent and friendly support that comes with it. Shipping can get complicated, so to have confidence in having the right setup in place is really important - so we are very pleased with the outcome!

Fast and easy support - answered my questions right away!

Aditya was by FAR the most knowledgable and helpful support agent I have ever talked to. He went above and beyond to find a solution to my complex issue. His support went as far as contacting other 'volume discount' app providers to ask them if their app worked with Shopify's native discounts API to find me an alternative volume discount app to use that would work better than my existing setup. By the way, this was already after he took the time to diagnose the issue. As far as the app itself, this is the ONLY shipping app available that is able to exclude certain shipping rules (such as free shipping options) AFTER product discounts are applied. (Our issue was customers getting offered free shipping when their discounted total was under the minimum required for free shipping). Aditya didn't ask for this review - I demanded that he sent me the review link because his knowledge and commitment to helping find a solution for our niche business was exceptional. Thank you thank you thank you!

I needed flat rate shipping options consolidated from multiple drop shippers since Shopify does not offer a native solution. Fastest customer service I have ever had...five stars on just the response time PLUS they set up my shipping profiles in 10 minutes and tested, saving me hours of work. Highly recommend this app, there should be more reviews on here. It is shocking how customer focused they are.

This app solved the doubling shipping rates with multiple location issue which Shopify has no native solution for that. Saved my life. Also the support is truly exceptional. Highly recommend!!

So far, this app has done everything I have needed. It is easy to use and the support is some of the best I have seen. super helpful and a great app. thank you

Very helpful Support; They actually worked with me for entire setup.. I'm very impressed with their support.