Reviews for Sesami: Appointment Booking

So far this app has been exactly what we're looking for. Simple, easy to use, intuitive, multitude ability to customize even with the lower tier subscription, and integrated with Shopify POS. The team behind it is very helpful and responsive. Shout out to Mariana & Jeanny! Update to my review: The app is now live in our site and everything is going quite smoothly. The Sesami team has been extremely helpful in assisting us with the Sesami Flows coding. Could not do it without their guidance. Definitely feeling like a gold client!

We have been using Sesami for over two years now for booking on our online site. The App is amazing and very user friends for both our customers and staff to use. The help & support team for the app are very helpful and very responsive.

This app exactly met our needs and performed very well! We started as an ebike rental business only and needed to collect payment for our ebike test rides in a very user-friendly and cost-effective way, while also letting us retain our website SEO (rather than using a third-party scheduling platform). The support team was always very responsive and helpful. Our business has grown and we are now focused full-time on carrying and selling ebikes from multiple ebike brands. As such, we no longer charge for our ebike-test rides and no longer require this app. We are very thankful for the Sesami team for all of their support and highly reccomend it!!

Great booking app with very well-thought out features and functionality. Also, great development team behind it that is constantly improving the app with regular updates. They support their clients and walk them through the app's features during multiple onboarding calls. Couldn't have asked for more

We implemented Sesami 1 year ago this month alongside our Shopify. It's been a great platform for managing our multiple daily class bookings. They have evolved and improved their offerings since we signed on, and as our business and needs have evolved, Sesami's team has been helpful and responsive to troubleshooting any issues or listening and implementing feedback we've given.

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Sesami allows us to have the booking dashboard within the website, without redirecting the user to another URL. There might be prettier interfaces for the users, but this is a very, very important feature. Great, great customer service!

Breat appointment app that is super easy to use. Our staff and customers love it. Customer service and Shopify integration is excellent. would highly recommend this app!

The team at Sesami have been so incredibly helpful in setting up the app for my client. They went above and beyond to import bookings from another platform so that the process was as smooth and seamless for my client as possible. Would 100% recomend this great app and more incredible team.

Great customer service! The app does the job required. It was the only app I could find that would work well with Shopify and Klaviyo for a fully automated system

I am not very tech-savvy and don't know how things work. I downloaded this scheduling app hoping it would do what I need it to do on my website. The staff (Mariana and Leo) were incredible! So patient, helpful, thorough, and always positive! I really loved the experience. They guided me in the process of adjusting the scheduling app just as I wanted it and were happy to jump on a video call to talk things over just so I was happy with the setup. Highly recommend!

The Sesami development team is incredibly helpful when it comes to troubleshooting any issues. As someone who values prompt support, this is very important to me. However, I must note that Sesami does not offer SMS notifications for certain countries. This is a significant drawback for many businesses, as it can lead to a high number of no-show customers. Nonetheless, the Sesami team has assured me that they will work to resolve this issue. If they are successful, I will be pleased to give them a five-star rating, as this is the only feature I am currently missing.

The app works very well. Great customer support, as they have helped us to solve some bugs very efficiently.

The CX Manager Leonardo was very helpful and informative. Unfortunately, this app does not fit my business. It does not allow me to set a blocked time for my classes. For example, the classes run every second Saturday for three weeks. This app will only allow those interested in attending a class to sign up and pay each week and not sign up and pay once for the series of classes. So, the stars go to the professionalism of the CX Manager who went above and beyond trying to assist.

We Love Sesami!! Very easy to use and always reliable. The support from the team is always top notch.

This is by far the best scheduling app for Shopify stores. Their customer service is absolutely amazing. They worked with me as though they were my personal developers to solve an issue that kept presenting itself when I did theme updates. The app works great; the service is top notch and I would recommend Sesami to anyone needing to add a scheduling service to their site.

High quality app, ease of use and amazing customer support. We feel that we made the right choice with Sesami. Also, the Shopify POS integrations works like a charm!

This is the best App that you can get out here for all your bookings and they have an amazing team ready to assist you at any moment. I wanted to give a personal shot out to Mariana Corsetti for the amazing support. Keep Improving! Thank you.

Glitchy. It's fairly straightforward to set up and use and, when it's working well, it's great! But I often have customers receiving an error notice when they try to select a time... they log back in in front of me and suddenly it's working again. I have the same experience when testing it. Sometimes it works, other times I receive an error message. Very frustrating!

Customer service is at the top of my list with any company I choose to do business with. This team has been surprisingly amazing. If this app can accommodate your scheduling needs, I highly recommend them, not just for the product, but for timely, understanding, and courteous client support.

Great app, team were very helpful with helping to set the app up and integrate custom changes into the theme.

Enjoy the app, wish the free version allowed at least 2 team members. Otherwise it is easy to use, and navigate and our clients seem to enjoy.

Its only free for one service and I need a free app that is free for multiple services. I haven't met any business owner who liked this app. Update: they did call me to help me find alternate ap that would work better for my company. They are friendly and very helpful.

I was served by Leonardo and had excellent service. He listens and is available to answer all my questions. I am very satisfied and the application is easy to use.

Still Learning. I don't know how to use the app yet. I think it's easy to use as soon as i get a hang of it.