Reviews for Sesami: Appointment Booking

I've tried every appointment app out there, and Sesami is the only one that truly meets my complex needs. Its ability to manage multiple locations and services is exceptional. The feature that automatically sends invoices for deposits is a lifesaver. But what really stands out is their Customer Support - they consistently exceed expectations, ensuring everything runs smoothly. Highly recommend Sesami for anyone with intricate scheduling requirements.

Fantastic support and a very useful app!

I was experiencing issues with my time zones but with the help of Mariana Corsetti I no longer have any problems with my bookings. She was fantastic and took the time to explain to me in detail how to resolve the errors. Her customer service was professional, friendly, and reassuring. 10 out of 10 Mariana!

I was having a tech issue and was able to get on a video chat call with a supportive team member. We resolved my issue and was extra helpful answering my questions. They went above and beyond what I expected. Very happy with this app.

Amazing customer service. Help me at every stage of setting it up and adjusting to my needs as the business grows. I can't thank them enough for their support and App.

The Sesami app has been fantastic for our new booking services with our shopify powered brick and mortar and ecomm store. The team at Sesami has been extremely helpful throughout the onboarding and launch process. Overall we are very happy with Sesami.

The Sesami team is great! They took the time to understand the needs of my business and proposed options I had not considered. The team was responsive, thoughtful, and supportive as I launched my business.

Love the Sesame app and how it integrated with our site. The team at Sesame has been great to work with and have gone out of their way to provide some custom integration and features for us! Thanks so much!

Sesami booking is easy to understand and the staff are really helpful. I've been working with Jeanny and she help me set up my booking preferences and was very attentive to my needs.

Sesami is very user friendly to use, and their customer support team has been extremely helpful! They're always prompt to answer our questions, have assisted with custom solves for our store, and have been very receptive to feedback for additional optimizations. We're very grateful to be working with Sesami elevating our appointment booking experience!

They fixed my theme coding issue promptly with expertise - much appreciated. the app works well, is stable and assists my business. thanks Sesami

The very best booking app on Shopify. End of Story. I want to first personally thank the entire team at Sesami. When we originally sourced a solution to a particular booking service application, we were inundated with so many options it was hard to narrow one down. After reaching out to multiple support from booking applications the only team to personally schedule multiple calls and find a solution for us was Sesami. We are now in the process of launching the exact functionality we need within our unique use case. Most of us are all too familiar with testing multiple applications until we find the perfect fit. Save yourself the time and money and start with Sesami. I would be hard-pressed if you can find a more willing team and company providing the best booking application solutions for your business or company. Thank You again to everyone involved and making our Shopify experience that much better -Dominic S.

Excellent customer service! They were very kind and helpful while implementing the new booking service at our business.

I now use Sesami for my sneaker customization business @fuegalab and the Sesami team has been so helpful in assisting customization requests for us. They got right on a call and made changes complimentary for us - extremely helpful. Of the other scheduling apps - I liked Sesami User interface most - and would def recommend it to other workshop creators. Thank you Sesami!!

Sesami appointment booking app has truly transformed how I manage my time effectively while enjoying professional services at my convenience. Its user-friendly interface, extensive database of service providers, seamless appointment scheduling process, integration with calendars, and excellent customer support make it a must-have tool for anyone seeking hassle-free appointment bookings. I highly recommend this app to all individuals who value convenience and efficiency in their daily lives. Disclaimer: This review is based on my personal experience using the app and may vary depending on individual preferences.

I had Sesami before and I uninstalled because the app didn't meet an important need that my business had, I downloaded many apps but after a year I had to go back with Sesami... and I can't be more grateful! They worked on options so they can fulfill my company needs, they have done WAY MORE than they had to so I can have all the services and if I keep going I won't stop. if you want an app with excellent customers service dedicated on helping you and your business grow this is the app that you need!

This company prides itself on denying refunds to customers who forgot to cancel their subscriptions. Even if you warn them right after a charge they will hide behind their cancellation policy to not refund you. Shopify even honors a subscription refund so I'm not sure why they think they can do this. Also, they purposely make it impossible to cancel your subscription service unless you ask them to cancel it for you. I see that as disturbing because almost every subscription service has a cancellation option in their app settings. Please refrain from using this service as there are more honorable and reputable booking apps available. The last thing is don't be afraid to use a credit card chargeback to get your money back from this company.

Rocking Vibe

2023-09-12

Canada

Great response time and great support. I love how easy this app integrates into my store for in person shopping appointments. Great job guys!

What a great service. The customer support and development team have been incredible at making sure the app met our expectations and will help us grow our training business with online booking capability xxx

Great app, highly recommended. Switched from a paper calendar book and this has saved us tons of time - our customers love being able to pick their appointment date and time online, too. Easy to use and great technical support for when you need assistance. Love the integration with Google Calendar.

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good app but i costomer get a bit lost when they click the book ada

Great app for prepaid appointments. Had a free onboarding call. Super helpful. Syncs great with my Google calendar.

this is exactly was i was looking for. It was kind of confusing at first but being able to watch videos helped a lot!

We have been using Sesami for over a year. Our business uses the app and pushes the envelope in terms of functionality all of the time. The team at Sesami has been fantastic! From our first encounter (demo) to all of our support + development requests - they have been a class act! Thank you!