Reviews for Seguno Email Marketing

MAYL Wear

2020-05-29

Hong Kong SAR

As for now, this App is great and simple! I had a very bad experience with Mailchimp as the were counting my subscriber's numbers from Shopify, even those that did unsubscribe. The 'ShopSync' app is not updating your list of subscribers/unsubscribers in Mailchimp but MC will charge you for the full amount. My list of emails collected was around 2000 so MC for me was free. Then I got one subscriber extra and I jumped into a higher bracket and this is the time where the problem started. MC was charging me 49.99 USD per month until I will reach 2500. I was like okay I can handle it. When I reached 2501 another 8.99 was added to my billing without even a notice on my email they just sent an invoice. As this was for me a bit expensive I changed the app to Seguno, and the first shook that I got was that my list of real subscribers (who marked the marketing permission) was around 1000 not like Mailchimp calculated via ShopSync 2501. As I sent an email to Mailchimp about it I didn't receive any answer back. Seguno also not calculating to list bounce emails and spam emails so they kindly cleaned up my list. I would suggest to everyone to check your numbers of real subscribers based on your customer list in your Shopify system as ShopSync in not updating your list in MC. As in my case, I shouldn't pay over 50 USD for 2501 subscribers where more than half of that weren't subscribers anyway. As for now I highly recommend Seguno App together with Shopify Email for stores who just want to simply promote the store, products, blogs. They are enough and right now Seguno is keeping my subscribers list clean and updated and I'm paying 20 USD a month as I reached 1001 subs.

The service at Seguno is amazing. I have had exemplary service and real guidance on how to better engage with my email list. I had a zoom call, a webinar, and multiple online chats and emails. So important since my store has been mandated closed by COVID19, and I really need to connect with my existing customer base. Mailchimp took 2 days to write me back, and my open rates just kept getting worse and worse. The best thing is Seguno integrates beautifully with shopify so I don't need to learn a new platform and I can manage everything from the comfort of shopify. My open rates are higher than ever, they watch your list to make sure it maintains a good rating to achieve better deliverability, and provide tools on how to increased open rates with your customers. I'm super impressed so far. Now I need a CRM that integrates well with Seguno and Shopify! I also wish they had prettier templates, but I'm happy with what I've got right now!

Easy to use and effective for beginners! I have been using the app for about 4 months now, and I can not complain one bit.

Seguno is very useful when it comes to set up automations (coming soon website / newsletter subscribers) as well as newsletters created on our own for a special purpose. It allows a great level of customization of those emails.

I use this app for my weekly e mails. It's easy to use, looks great, and our sales have increased. I don't get as much spam as I did with other e mail services. They respond to contact in a short time and are very helpful. It's the best e mail app I've ever used!!

So far so good, not complaining! Definitely looking forward to the webinar! Great thing to add for beginners.

Loved the app, looking forward to when they implicate the imagery selector when you choose a product to send out on a marketing campaign. Thanks team.

Good app,great support,constantly improving the features. I recommend it 100%. Also try the webinars for best practices.

I used this app to help me boost my shop. Always informed my customers on our latest products, promos and offerings.

great work i love the app .............................................................................................................................................

just downloaded the app! I love how everything is already done for you. All I had to do was click activate!

I will try more. domain verification also ends. Why not continue? Please permit of send mail. Thank you

This app is great! I enjoy this app so much! It helps with keeping in contact with my customers and potential customers.

Earth and Elle

2020-05-15

Canada

I use the app to stay in touch with customers, and I really like their Shopify integration. It works great, it's intuitive to use and I haven't had anything go wrong. I would love to see an automated welcome series that's about it!

Great app and even better customer service. Cameron is smashing it! The layout is looking great and the app is super easy to use. Go give it a go guys!

Works great. Good control and easy to use to get a great branded look. Could use some more alternatives to text sizes, and a little complicated to segment customers. But overall my best choice as a startup.

I would be missing an automated welcome series. But to be completely honest I´ve just started out and am still trying to find my way around. Maybe further on I can write a better review :) I love that you can access it directly from the shopify backend, thats awesome!

too expensive spoke to a client and because her name is in the emails it logged her as a sale, not co ridiculous trying to even post this

I had tried several other newsletter apps and Seguno is my favorite. Totally worth the cost for the customization and easy to set up in Shopify with!

Very good , is helping me a lot on my store . The newsletter are very easy to do and effective . You can play around with colours and images . I recommend

It's one easy app to use, and it has honestly worked for me in the best ways possible. Top-notch for sure. Plus, Customer support is excellent. Great job Seguno. I am only pacing out that they don't do an update that will make me leave them because I never want to. So please, keep it this way and keep it consistent. Great app. Great app, Great app.

Very awesome app combined with a great customer support, what are you waiting for? :D install this one! Free for my first 250 subscribers, that's what I call "scaling with your customers", great job Seguno!

Great application, helping me to do a lot of tasks: from newsletter to automations. And the app provide as well great reports that you can use for improving sales activity. Highly recommend to pay for their great services !(not to mention also great support helping services)

Love the app, super convenient and easy to use. Only thing i wish it were easier to go to the previous screen without it bringing me out of what I’m working on but at least it saves all your work. Thank you!

This app is useful and easy to use! Our favorite part is that their email automations are very simple and straightforward. They also have some other helpful feature like product review and customer profiles. They keep the app up to date. Additionally, Seguno has incredible customer service. Probably one of the best we have seen from a business. We usually get a response within the same day. Thank you.