Reviews for Seguno Email Marketing

I have been using Seguno for 2 years now and have been very pleased with what they offer for a small business like mine. The offerings are great but the customer service makes Seguno beyond great. My team has reached out to Seguno for help several times and we are always treated with such care and expertise it keeps us coming back. Recently I reached out asking for help with their upcoming price changes on some of their plans. I was greeted with the same kindness and even offered a solution that continues to support my small business. As a small business owner I know how challenging it can be when other businesses do not have the courtesy to be kind or even offer solutions. Seguno has done a fantastic job at providing great customer service and great solutions that actually help my buisness thrive. If you are feeling like you want to move away from seguno because of their recent pricing shifts I’d ask you to consider reaching out to a rep and sharing your concerns and questions. I am confident you will be received with open arms. And remember, kindness begets kindness. From one small business to another, thank you Seguno. - Chelsea

We have used Seguno since the start of our business, and have been loyal to them since. Every time we've reached out to customer support, we are greeted with nothing but the best service and help! I never leave reviews for anything, but for Seguno, you get my 5 stars. They keep our business thriving, and no other marketing app has made such a positive change in our numbers. :) Big thank you to Christina B. on the Seguno team!

ABSOLUTELY NO - STAY AWAY. They have no customer support. They claim to email you which they don't. There is NO phone number at all. They claim to have chat and it's not working ever. There is no onboarding call or help. There transfer install instructions are wrong and outdated which my developers caught and proved to them. We were only emailed 4 days after initial email and then never responded too. I presume most of these five star reviews are faked because during research they have no companies or sites that are legit. Anyone with a large email list like myself get's no on-boarding or phone support on how to handle this. I am a real person with real experience and can be contacted anytime if you want to hear the truth. This review is 1000% accurate and there reply is FALSE. I had to re-install the app to leave a review. I deleted this app before leaving a review and then found out you can't review if deleted. So to be 1000% accurate I used the app and received NO support and was promised by Brian in email they would call me at my number. I received NOT one call from them. They emailed me and said "Yes, you are correct. The on-boarding instructions we have posted are incorrect." I then replied that I was willing to speak with them on the phone to do on-boarding and I was promised help. I NEVER received any help. I have 250K email contacts and a major business. I am not nor would I recommend anyone use a company that you can't have direct phone support. I have switched to Klaviyo and they called me up right away and quoted me and told me everything I need to know. They then gave me an on-boarding specialist who calls me every week to walk me through all the setup features and best practices. They fully integrate with Shopify and HAVE true support for there customers. I don't appreciate Seguno sending me threatening emails and publicly calling me a liar. This is poor business practices and you should be ashamed that you have to post this. Go look at there other reviews. I am NOT the only person with issues. I'm just the one who addresses it with 100% FACTS!

So clean and simple to use. Amazing customer service also

I suspect there are a LOT 1 stars on their way. From $10 to35? 350%? I wish my store could increase products by this much. I would go bankrupt within a week. Will be canceling after black Friday.

I'm copying and pasting another review, since I couldn't have said it better myself: "Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store." I wish I could justify $35 for Seguno, but I cannot. Bye Seguno!

Definitely recommend if you are new to drop shipping. Very helpful!

good

Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this price. The templates are very basic. The features are minimal and I have always felt my marketing emails were not able to be nearly as professional looking as my competitors, no matter how much effort I put in. For $10, it is a decent enough service, but for $35 it is not, especially for a small store.

super app i love it

Schnelle, Kompetente Hilfe :-)

Very easy to use and also the customer support is extremely quick and helpful

very fun and knowledgeable

Seguno's integration with Shopify makes it incredibly easy to set up and use. Your store data is readily available, eliminating the need for manual data entry or complex integrations. The drag-and-drop interface simplifies email creation, allowing you to craft compelling messages without the need for coding expertise.

Use this app for years and i have great conversion

This App Has Caused My Customers to stay engaged in our monthly sales and monthly product updates.

good supportive

Very easy to use! I had a great call with Chris who took the time to go over anything I wanted - the cal was so specific to my needs that it really inspired me to dig in and get going! There’s no sales pitch it’s a true support. Everything you need is in this app! So easy!

It's fantastic!

I have used this app for 4 years and have been very happy. There are stylish templates or an option to create your own. Support is prompt and always helpful and they go the exta mile to find solutions- not that I need them very often.. Highly recommend!

GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT

Amazing

.

love this app! easy to use, been using it for such a long time. just get it!