Reviews for SC Loyalty Rewards

Great App ! I Will keep using it

Idea Chic

2017-03-20

United States

With all Bold Apps you must really look close at possible issues. Bugs hurt your site and customer experience. You MUST get ALL code removed. They tell you you can just uninstall but issues remain. We have asked twice to have all liquid code removed and both times they said they did. In changing themes wholesale default pricing now shows up. It is crazy. Before registration button was gone with the loyalty app. Don't walk, run from this company. Bad software.

Great app with a good amount of customizability. Really helps that the charge only applies from 51 or more customers. MC is particularly helpful and does her best to get the issues fixed within her means. Their customer service standards really show what they place first in the business - customers, not profits

Great support, and the app does what it's supposed to do! I know that as I bring in clients, this will be a great way to say "thank you!" App--overall--is easy to set up. The support--and having Bold place all the coding into the Theme free of charge--can't be beat. Having Marie-Claude as a contact for help and questions is awesome, also!

This app is exactly what I was looking for, and the support I get from bold, and MC in particular, is OUTSTANDING!!!

The guys at Bold Apps have been super helpful with guiding us along in the process for using the Loyalty app. It is a very robust and detailed. It has a little bit of a learning curve so their support and quick responses have been greatly appreciated. Keep up the good work guys!

LOVE this app! It's an awesome way for customers to earn points and very easy to set up and use. Bold's support staff is super friendly and VERY QUICK in answering my questions. Thanks BOLD!!!!!!!

Great touch. Gives a better look to the business.

I think I was an early adopter of this app. I was just building my site at the time and had some early pains with it. But now that my site is stable, and the app is stable, I'm really happy with it.

Hasn't really created a "customer" base for us enough for people to come back and use the point.

This program is great, thanks!

Great concept and it is mostly functional, but it's buggy and uses a lot of awkward hacks to show/hide/transform page contents and adds a strange custom checkout flow for reward redemptions. Some of the templates are actually loaded over AJAX and are therefore uneditable without CSS overrides and such. But since changes made via the app's CSS customization option only apply on some pages, you'll find yourself manually overriding styles in your theme's stylesheets. Please improve this soon, I can't wait to rewrite this review.

Loving this app so far! Works well, easy to use and support has been quick with any questions I've had. I recommend this app for anyone looking at loyalty programs for their store. Thanks from TPS.Online !

Well made point system with quality like all other Bold apps. The interface to add product exclusions is very limited however.

So far I am LOVING this app! This app fits my business PERFECTLY! The team behind it are very helpful too. Five Stars!!

Love how easy this is to use and how much more business it brings in! Check us out at www.ycddiscounts.com!!

Discounthockey

2016-07-28

United States

Great app! Way better than S Loyalty. Thanks for yet another perfect product Bold! I give this a perfect 5/7.

I absolutely love this app and the great support that has been provided by MC. It's quite easy to set up, but I ran into a little issue and MC was quick and knowledgeable when trying to troubleshoot. I would highly recommend this app!

They have a truly excellent customer support team and the app is so simple and easy to understand. cal, anavo.co.uk

Very important app for customer retention. www.bvsydney.com

Jack of all Trades.Bold touches on a lot of different type of apps you would feel they would lack in a certain field. Definitely not the case! I was looking for the right loyalty program for sometime and then came this app and I'm not looking back. I switched themes and needed assistance on multiple occasions and their customer service was helpful every step of the way.thank you Bold!!!

New to shopify and so happy I came across the Bold team of apps. I love that they offer trials. I especially love that this app is free, even after the trial, for up to 50 customers. I'm a small business, for now, and don't expect to make a ton of money/customers overnight. When the time comes that I do have over 50 customers, the pricing plans are affordable.

Breezes over the fact that their app bypasses SHIPPING AND TAXES. Their workaround is to devalue your reward program points to make up for it. They act like it's no big deal when it is a huge defect. The minimal documentation mentions 6 months ago that it is in the works, but it still isn't available. In fact, bold can't even provide an estimate on when this will be available. They won't even guess. Just another app from Bold that bypasses how things are supposed to work and causes more issues than it fixes.

It was a bit complicated to setup myself on my site https://www.yourdiabeticsupplier.com so i had the support service take care of it for free. I am having a hard time making changes to the css and display options , i might have to call or email support but everything else seems to be okay.

Great and true loyalty app. Would be nice in the future to add points to customer that share on social networks. apart from that it does what I expect it to do.. would recommend it .