Reviews for SC Back in Stock Restock Alert

The Foggy Dog

2018-01-31

United States

Seems awesome and the customer support is responsive and helpful.

Excellent app! It helped me to bring customers back to my website many times. Simple to use. The support team was also very friendly and fast to solve my issues. I totally recommend.

Fantastic app - Has helped contribute to over 38% of our purchases from Email Source - Can highly recommend!

The app integrates very clean into the site, looks very professional. Additionally they helped me get setup in 2 days. I love the service and app.!

Looks and works great, no issues. Thank you

Inkaddict

2017-10-17

United States

Worked as intended but not quite how I wanted. Contacted customer service and they helped me tweak it to only apply to certain products tagged with a specific tag. Now works perfect.

Didn't work for a while but customer service finally figured it out and refunded me for the first month! Thanks and excited to use this app!! The customer service team is great!! :)

Review Update 2: Kiren and the team reacted very quick and implemented a lot of changes. The speed up is very noticable and with google now placing ever more importance on site speed with their rankings it is good to know that app developers like ESC understand how all these apps that we install can all add up to a slow down if each one is not fully optimised to take advantage of the best hosting and cloud architectures. THANK YOU TEAM ESC! Review udate: The below is all correct. However due to how the aop is written, how it is hosted and deployed it will KILL your page speed. And google will pick that up very quick and will down rate your website. This KILLS SEO and search rankings. I am torn as the functionality is good - but it is also hurting more than it benefits. I have let them know already and they are working on changes - but it has been too long now. I need to disable this until they improve their code and how it is hosted. ------------ Great support! We had a small cosmetic issue for the app not displaying on itmes that were out of al variants (so no variant selected to trigger) and Matt and the team were logged in within mins, backed up our theme, made a small edit to it and voila!

The Revive Club

2017-09-06

Italy

Simple to use, works very well and our site visitors and customers need it. Plus it works for product variants which is the main reason we needed it. Great app!

Love this service! They are super responsive and willing to work with you on the design and layout of how the message will look! Highly recommend!

This is a beautiful app and the support is very friendly and quick to respond.

This app does exactly what we need it to do! I was thrilled that the developer would do the installation for me, so I did not have to spend any time getting the app running initially. Since that time, I have had a couple bugs with the app that were related to my theme, and Elicia has been extremely responsive and helpful in getting those minor issues fixed. The entire interface, on both the user and admin side, is completely intuitive, and I am very happy with the emails that are sent out to customers when products are back in stock. I highly recommend this app!!

this is an important app for me: because I am a small entrepreneur with a large collection I don't have a lot on stock but I do have products people want to buy again and again. With this ap I don't loose them to the competition. And it saves hours and hours of reacting to emails with 'can you give me a heads up when x is in stock?' . And support is great!

App works great and is automated. Support was very helpful.

Excellent app. I used this on Skin Care By Suzie. https:www.skincarebysuzie.com worked perfectly

Easy setup. Simple and effective. Great support and fast response time. Very happy!

Recently incorporated the Now Back In Stock app on our Shopify store. The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help. Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.

A good little app and a good price. Support was helpful to get it installed in my theme. I would like some extra options, but happy with the app.

The App works perfectly, we are really impressed with how effective it is and how it totally cuts out manual tracking and responding to customers. The guys were brilliant when I asked for assistance in installing the code for it. We highly recommend this!

Very pleased with the functionality and the outstanding help and support from the staff at the company behind the app.

Highly recommend this app. Matt was so helpful with installing the application and customizing it exactly to match my theme! It's very simple to use and great for customers. My only recommendation would be to add analytics to track conversion as it would be helpful to measure!

So far I'm more than happy with the app. Customer Service is great and I always got immediate replies. The best you can get for a start up's budget.

Fantastic Support, changed some setup to fit in with our requirements, responded very quickly to emails and app is working like it says. A+

Great Support and Great App...Thx Again!!!

The app looks very nice on page, and is a very good idea. Can't wait to try it out. Customer service is great as well :)