Reviews for Rivo Loyalty & Referrals

great customer support. This App is the most complete and convenient. Easy installation and easy integration

Great app for offering customer loyalty rewards. Live chat is amazing and has helped with any issues I have had. Constantly being improved and updated. Would highly recommend :-)

Fast assistance and they went above and beyond our requests. I highly recommend this app.I believe it will be of great help in developing future sales for our site!　

Awesome support and very useful tool so far. Abbie was very helpful and friendly! She even offered a few tips on improving our site branding etc.

This app seems to have all the features I need, and is pretty generous with the free plan. Support is also one of the best I've dealt with - real person chat versus email ticket.

Easy to set-up and use for myself and customers! Great for my frequent customers who love earning and using points! Awesome and quick customer service too!

Sehr guter Support. Unkompliziert und einfach. find ich echt gut. Kann ich nur jedem gerne weiterempfehlen.

Havent yet implemented the app but looks fantastic! I like the layout and how easy it is to navigate all the different parameters.

Love the ease of use on this app for myself and my customers. The customer service is phenomenal and Harlem was very friendly and helped me quickly! ❤️

We haven't officially kicked off this app yet - but I will say that the customer support has already been amazing! I've never had anyone as responsive during the setup process (James - you rock!).

ILYB Designs

2022-02-09

United States

So many features on this app! It's going to be a great addition to my shop. Customer service is exceptional! Lance helped me right away with my original request and went above and beyond by providing me even more than what I asked for. Thank you!

Brindan muy buena atención al cliente, la aplicación en su forma gratuita parece que funciona bien...

Again The customer service on the app is the best I've come across. Harleen what very quick and was very easy to talk to.

Really great app. It is very useful and can do many different things. And thank you so much Pete for your help!

Je recherchais ma première application de fidélité et j'ai trouvé grâce au blog de shopify cette application par Rivo et voilà j'adore merci à Ryan

She was fast to respond and helped me with my issue and even sent me link to newer products that can better my online store. Overall great service

Ancora devo iniziare ad utilizzare questa app e già me ne sono innamorato, anche solo per la cura del cliente tramite chat. Veramente da applausi!

I needed help and reached out to customer service. Trish was very kind and helpful! The app itself is easy to use.

Super easy install and the customer service is quick and very helpful. Rivo so far as surpassed my expectation. I'm excited to see how this works with my store.

I have been using the rewards part of this app for awhile now (at least a year). It is very easy to use and straightforward on both ends. Pete from customer support is very friendly, kind, and helpful. I really appreciate his help with upgrading the amount of customers I could have sign up. Thanks a bunch!

We just downloaded the App to try, and it is awesome! This is after we have done a detailed study of various Loyalty Apps offered on Shopify Store. RIVO is not only well designed and developed, its charging structure is the most reasonable too. We started our testing on Sunday. Yet, the support chat was active and was super-fast. We don’t think the reply is machine-based as the answers were precise and solved the problem instantly. Even if it is machine-based, RIVO must be using a first-class Q&A robot!

This app very help for my shop .I really very like how every think working. thank you so much Rivo .

I'm using this for rewards, reminders, updates, and more. I have no complaints. The app is seamless and it allows me to do what I need. Harleen was extremely helpful and she exceeded my expectations! Thank you.

I use this app to generate a customer loyalty scheme. I was helped by Ryan today, and could honestly not thank him enough. Ryan was incredibly helpful, answering all my questions, he carried out everything I needed swiftly, while being very polite and pleasant.

I'm writing this review based on my interaction with Harleen. She was super helpful and very friendly! Give her a raise!! She went above and beyond! We're basically besties now!